Elekta Delivers More Reliable Cancer Care with IoMT Insights
When radiation medicine leader Elekta saw an opportunity to improve its device uptime and customer experience, implementing an Internet of Medical Things (IoMT) solution was the clear answer. Below, hear from Elekta’s Executive Vice President, Head of Global Services, Paul Bergström, and PTC’s Head of AI and Analytics, Chris MacDonald. In their webinar, Bergström and MacDonald discussed Elekta’s predictive maintenance journey—from implementing ThingWorx to improving device uptime and remote assist rates.
With insights from real-time IoMT data, Elekta transforms its service strategy to avoid downtime, improve uptime, and build long-term customer trust. Watch the on-demand webinar replay to hear Elekta’s full story and discover the secret to a consistent and reliable customer experience.
Share this on social media
Key Takeaways
Digital transformation is a learning experience across different industries and business models.
Partnering with IoMT experts is critical for scalable digital transformation.
Key Takeaways
A successful digital transformation must be aligned with the company strategy.
Elekta’s strategy emphasizes the customer experience.
With IoMT, Elekta avoided a combined 70,000 hours of customer downtime in one year.
Key Takeaways
ThingWorx data powers Elekta’s IntelliMax solution.
As part of its digital transformation strategy, Elekta shifted from a reactive approach to a proactive one that is aligned across the enterprise.
Key Takeaways
Companies should start by collecting data from connected products.
For Elekta, scalable connectivity accelerates digital transformation.
A successful digital transformation must be aligned with the company strategy.
Elekta’s strategy emphasizes the customer experience.
With IoMT, Elekta avoided a combined 70,000 hours of customer downtime in one year.