Expert Insights:
How the IoMT is Impacting Medical Device Manufacturers
Rene Zoelfl, Chairman of PTC’s Advisory Council for Medical Devices, recently hosted a webinar with experts from Axendia, a leading life sciences' analyst firm. Together, they analyzed how the medical industry is addressing new challenges and using the IoMT to remove risks, improve customer satisfaction, reduce service costs, and improve patient outcomes. Below, Rene explores the main webinar takeaways and key use cases, including a deep dive into regulatory changes, how the IoMT is driving new business models, and what today's unprecedented demand for care means for the industry.
The Internet of Medical Things (IoMT) is helping ensure the reliable performance of medical devices across the healthcare system.
The IoMT is used by medical device manufacturers of all kinds to monitor healthcare equipment. With the immediate goal of improving device servicing and the broader goal of supporting improved patient outcomes, the IoMT is the best way to improve uptime, increase service quality, and decrease service costs.
Introducing
IoMT in Action: When Uptime is a Life and Death Matter
50% of service issues remotely
Using the IoMT, genetics pioneer Illumina is able to:
Using the IoMT, Swedish manufacturer Elekta is able to:
“Regulatory agencies in the United States and Europe were more flexible in the face of COVID-based urgency. The FDA didn't enforce premarket reviews for urgent modifications and manufacturing adjustments, and the European Commission responded similarly with a postponement of new regulations.”
Regulatory Support for IoMT in the Age of Social Distancing
"It is no longer going to be sufficient to sell instruments. You’ve got to put a wrapper around them that demonstrates their value to the patient experience." - Andy Hay, Chief Operating Officer, Sysmex America
IoMT and Driving Data-Based Business Models
Providers and manufacturers are using the IoMT to:
Product managers with insights on what features are being used or should be removed from future designs.
With a new data-driven business model through the IoMT, you can provide value across the company and directly to the user.
Data for the sales team on how often a customer needs a call—for example, if they’re running at 85% capacity, that customer may need additional equipment—or worse, if they’re running at 10%, what’s wrong?
The R&D group gains real-time data to test and validate designs so they hit the target with new products—and get immediate feedback if design life cycles are being met.
The service department gets operational improvements, such as predictive maintenance and warranty administration.
The operations team uses real-time data to plan for spare parts use and consumables requirements.
The end-user gains equipment that runs smoothly, delivers warnings before downtime occurs, and improves overall product and patient experiences.
Learn more about how you can transform your medical device service with new business models and reliable IoMT solutions.
Solve
mean time to resolution by 30%
Reduce
600+ preventative service actions a year
perform
impact more than 14,000 patients a year
positively
operational data on demand
Deliver
labor hours by 10%
decrease
preventable failures by 5%
decrease
first-time-fix-rate by 9%
increase
Elekta's strategy for service success
towards value-based business models
transition
from asset acquisition to fee-for-outcome
shift
selling machines to selling images, studies, and tests to improve outcomes
move beyond
How Illumina turned data into insights
The regulatory impact of COVID-19
Sysmex's experience with the expedited approval system
Closing the loop with IoMT
product
sales
R&D
Service
operations
end-user
the Internet of Medical Things (IoMT)
