with IIoT Best Practices
The benefits of the Industrial Internet of Things (IIoT) are adding value for enterprises of all kinds. Though these benefits are impressive, implementing new technology can be intimidating. Here are three considerations to focus on when starting your IIoT-based service strategy.
Connecting for Ongoing Scalability
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Launching your connected service strategy requires planning to connect both new and legacy assets to the IIoT. Beyond scaling your physical assets, you’ll also need to scale your data storage capabilities to accommodate a potentially larger customer or equipment base in the future.
Achieve a secure approach to scalability across both new and legacy devices by adhering to best practices with cloud and edge technology. Consider whether data should be pre-processed at the edge to optimize data transmission and storage costs.
Best Practice
Identifying Problems Before They Occur
Best Practice
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Look for an IIoT platform that provides the right analysis methods, data management and integration options, and AI availability to build out predictive models and data visualization tools. Consider which goal-appropriate techniques will help you identify the most likely triggers of machine failure and which information presentation methods make the most sense for your goals.
Effectively interpreting machine insights will ensure you catch issues before they manifest, enabling you to execute data-backed problem-solving and improve across your overall service strategy.
Leveraging IIoT for Improved Strategy—
Beyond Just Service
Best Practice
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Incorporate an IIoT platform that includes a seamless connection between the data gathered from the field and product lifecycle management (PLM). This will help your engineering team understand how an entire asset is performing in real time, in the real world—and how they can better develop product designs, safeguards, and quality controls to combat identified issues.
Consider how your data can be used to support more than just your service strategy. Leveraging IIoT-connected products for a deeper understanding of common issues, how to conquer them, and how to learn from them on a long-term basis also helps product development and engineering teams.
Ultimately, proven results with IIoT platforms help manufacturers revamp their product and service strategy with insights directly from their machines.
Ready to get started?
Contact an IIoT expert
to learn more about improving your connected product and service strategy with PTC’s ThingWorx IIoT platform.
Source: IoT-Connected Service Drives Innovation and Customer Value