Vuforia Expert Capture Reduces Service Costs
How an Equipment Manufacturer is Saving Millions with Industrial AR
Skilled expertise is a cornerstone of your business. It’s also a substantial source of increasing costs and pressure. Industries across most verticals are confronting global workforce challenges:
Skilled experts are exiting the workforce at an accelerating rate.
Products are increasingly complex to build, operate and service.
Training and upskilling novices is a long and costly process.
Poor instruction and human error can incur punishing costs.
Solve Your Skills Crisis with Industrial AR
Cognitive studies have established that vs. traditional training and guidance methods,
AR is faster and
more effective.
A PTC customer using an AR enabled workforce productivity solution to realize substantial bottom line savings will see significant growth as the solution scales.
Workforce Efficiency Savings:
Equipment
Manufacturer
For equipment manufacturers, high operating costs are driven by building and servicing complex and expensive products, skilled labor, and risks of customer downtime. A PTC customer in the equipment manufacturing space focused on three specific priorities to reach key business goals:
Increase
worker productivity
Decrease
rework and repeat visits
Reduce
travel & lodging costs
Identifying Improvement Opportunities
By focusing on three specific challenges, they identified substantial inefficiencies:
Multiple service visits
In-person classroom training
Corrective maintenance & service
Reduce the need to perform expert on-site service—without sacrificing uptime and customer satisfaction.
Multiple service visits
Address service incidents more effectively, and reduce the frequency of repeat visits.
In-person classroom training
Accelerate training times, and liberate expert trainers to provide value out on the shop floor.
Measuring the Impact of Workforce Productivity
PTC helped this manufacturer address these opportunities through a workforce productivity solution enabled by Vuforia Expert Capture. Realizing a rapid ROI, they are now on track to scale across their organization. Once complete, the customer has projected the following savings for training applications only.
$3M
$8m
$8m
Benefit
result
27% Less travel for unscheduled downtime
26% Less Rework
40% Faster Training Time
Reduced travel costs
Lower rework costs
Lower ramp-up time for first-time employees
$19m
Total Potential Value
of savings
Learn more about how PTC can transform your bottom line through AR-enabled workforce optimization:
Learn More
Vuforia
Expert Capture
Discover the AR technology that enables organizations like yours to quickly produce and scale AR experiences that increase worker productivity. Vuforia Expert Capture requires no pre-existing training manuals, documentation, or digital design files to build and deliver effective AR-based instruction and training tools.
In-person classroom training
Accelerate training times, and liberate expert trainers to provide value out on the shop floor.
Corrective maintenance & service
$8m
27% Less travel for unscheduled downtime
Reduced travel costs
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Corrective maintenance & service
