IQVIA Engagement Specialists
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Expertise and mindset
Performance management
Insight-driven approach
Content ‘savvy’
Omnichannel harmony
Digitally enabled
We recruit for skills, knowledge, business acumen and a strong next best mindset
Our specialists undergo comprehensive training and coaching to deliver the best customer experience possible
We leverage digital AI/ML capabilities to surface intelligent insights into customer preferences to offer personalized HCP engagements
We connect data and technology to drive digitally enabled engagements specifically tailored to HCP preferences
We identify and address HCP communication preferences to ensure a more personalized, effective customer journey
We use our skills, tools and resources to optimize content sent to HCPs to deliver messaging that resonates with customers
People empowered with data and technology through IQVIA Connected Intelligence™ Trained professionals equipped with integrated insights and technology, enabling the best outcomes and a trusted customer experience.
