Increase
Adoption
Accelerate
Implementation
Improve
Performance
Optimize
Engagement
Adapt to
Business Needs
Next Best
AI-driven
recommendation engine
Improve the customer experience
IQVIA Next Best is the AI-driven recommendation engine for life sciences that turns insight into action to make your CRMs smarter and power omnichannel customer engagements.
Our SaaS platform is fast to implement and ready to scale, whether you start with a proof of concept or deploy across your organization. We support dozens of brands, hundreds of teams and algorithms, and thousands of end users across multiple countries with implementation times as short as 18 weeks.
Increase
Adoption
When relevant insights appear at the right time, users are more likely to act on them and make the best decisions.
Maximize recommendation adoption rates by seamlessly integrating with the IQVIA Orchestrated Customer Engagement (OCE) platform or other CRM platforms.
Engage and align your entire team
Surface actionable insights at the most opportune moment within user workflows to optimize engagements
View role-based KPI dashboards to drive personalized customer interactions
Utilize embedded intelligence to make precise decisions throughout the commercial process
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Speed implementation times and reduce costs with our extensive libraries of pre-built data models, connectors, KPIs, and role-based algorithms. Achieve a closed-loop, continuously learning solution with flexibility to edit and adjust your own algorithms in-house.
Simplify integrations with data sources and applications using IQVIA’s open platform to fast track deployment.
Start fast using business rules, then progress to ML use cases
Leverage modular capabilities to support evolving business needs
Limit change requests by enabling self-service functionality
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Shorten time-to-value
Accelerate Implementation
Drive sales, marketing, and operational effectiveness by leveraging embedded intelligence to surface insight at the right time and place to maximize impact.
Get role-based contextual insights uniquely tailored to diverse users to deliver meaningful HCP interactions.
Utilize dynamic reporting tools and metrics to measure impact
Use dashboards and KPIs to gauge productivity for real time ROI
Optimize field alignment to deliver on revenue goals
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Accelerate your brand’s impact
Improve
Performance
Empower intelligent HCP engagement that maximizes value at every touch point.
Receive precise insights into HCP preferences, wants and behaviors to create transformative customer experiences. Reach healthcare providers in the way they like. Deliver messages tailored to their needs. And share the right information when they want to consume it.
Understand which customers to prioritize and why
Improve infield execution and alignment
Prioritize actions and decisions to compete more effectively
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Make every engagement count
Optimize
Engagement
Our ready-to-implement, scalable platform accelerates time to value. Built-in KPIs provide dynamic reporting to demonstrate measurable impact so you can evaluate execution, adjust tactics, and improve ongoing performance.
Respond to market changes in real-time and deploy quickly at scale to align with evolving business needs
Mitigate risk with predictive analytics
Leverage our self-service user interface for flexibility in managing, changing, and updating data and algorithms
Refine AI/ML algorithms to adapt to learnings
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Seize Market Opportunities
Adapt to
Business Needs
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Increase
Adoption
Accelerate
Implementation
Improve
Performance
Optimize
Engagement
Adapt to
Business Needs
Click to Learn More
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Increase
Adoption
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Accelerate
Implementation
Improve
Performance
Optimize
Engagement
Adapt to
Business Needs
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