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Sources
Channels
Intake
Case
Processing
Moving core tasks
to intake
Intake
Sources
Adverse events collected from a variety
of reporters and stakeholders
• Spontaneous
• Clinical trial
• Literature
• License partner
Channels
Information is received in multiple
ways and multiple formats
• Email
• Fax
• Web
• Call center
• EDI gateway
• Agency
Intake
Intake performs a variety of activities
• Data acquisition
• Validate
• Check for duplicates
• Prioritize / Triage
• Translate
• Alert cases of interest
• Redact
• Track local cases
• Submit local cases
• Prepare and send to global
Case Processing
Case processing activities can begin during intake
• Follow-up merge
• Coding
• Full data entry
• Workflow management
Structured / unstructured