Ease the emotional, physical and financial burdens patients face
Follow the therapeutic journey of "Sally" age 35, diagnosed with Multiple Sclerosis
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Start Therapy
Stay on Therapy
“I feel so alone and wish I could talk to other people like me.”
Patient Communities
Connect patients via
tech-enabled interactions and support to ease emotional burden
“I’m so scared, now what’s going to happen?”
Patient Support Programs
Design, deliver, and manage ongoing programs to drive adherence and improve patient outcomes
“Will someone be able to help me?”
“Will I feel side effects and what will happen if I forget to take my drug?”
“I’m really nervous about injecting and I could really use some hand-holding.”
Clinical Nurse Educators
Educate patients on disease, product, and self-administration to increase motivation and adherence
Educate HCP offices on product, treatment management, and patient training strategies to increase knowledge and awareness
“I’m afraid my insurance won’t cover this drug.”
Access & Reimbursement Services
Provide hub services including benefit investigation and prior authorization resolution to remove barriers to treatment
Field Reimbursement Managers
Overcome obstacles at HCP offices to prevent delays in prescription approval or reimbursement
“I’m afraid I won’t be able to afford
my drug.”
Copay, Voucher and Debit Reduce costs by providing financial assistance services to ease financial burden
Patient Assistance Programs
Provide product at no cost based on financial need to enable access
“I don’t want to
go into a lab for bloodwork.”
In-home phlebotomy
Network of phlebotomists/nurses to draw blood in a patient’s home and deliver sample to lab or HCP office to reduce barriers to treatment
“How will I manage my condition in my daily life?”
Per-diem nurse network
Flexible network of CNEs for
in-person education of patients and HCPs about product, treatment, administration to maintain adherence
Per-diem nurse network
Flexible network of CNEs for in-person education of patients and HCPs about product, treatment, administration to improve adherence
Clinical Nurse Educators
Educate patients on disease, product, and self-administration to increase motivation and adherence
Educate HCP offices on product, treatment management, and patient training strategies to increase knowledge and awareness
