PRACTICE LIBRARY
For decades, Hard Rock and the Seminoles have shared a deep commitment to building an environmentally sustainable future. Whether through operational improvements, partnerships with environmental organizations, or best practice collaboration with vendors, we are growing our efforts to sustainably run our businesses. The Practice Library presents short case studies of initiatives that may interest you. They outline:
THE PRACTICE LIBRARY
SAVE THE PLANET
Across our hotels, cafes, and casinos we have learned to better address recycling and waste, as we developed great partnerships to engage communities and raise awareness. To continue our Save The Planet progress, we want to draw upon our global reach. An important first step is to comprehensively inventory our practices – across cafes, hotels and casinos – to improve energy and water efficiency, and to manage waste and food. Initiatives will span everything from new technologies, to F&B innovations, creative community engagements, and delivering compelling guest experiences. The library will be a living resource that is updated regularly, so we want to hear from you.
This inventory presents an immediate opportunity: to share good ideas globally. When one property makes an idea work, other properties who are interested can learn how it was done.
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See Practices
FROM INVENTORY TO IMMEDIATE ACTION
THE PRACTICE LIBRARY PRESENTS SHORT CASE STUDIES OF INITIATIVES THAT MAY INTEREST YOU. THEY OUTLINE:
Initiatives will span everything from new technologies, to F&B innovations, creative community engagements, and delivering compelling guest experiences. The library will be a living resource that is updated regularly, so we want to hear from you.
Tell us what you are thinking about, what you need, and most importantly what you’ve done.
click to Learn about our four core initiatives
ENERGY & EMISSIONS
CASE STUDIES
ENERGY EFFICIENCY
There’s a direct connection between energy use and the environment. When we consume less power, we reduce the amount of harmful emissions and help to conserve the earth’s natural resources and protect ecosystems from destruction. Discover stories of how Team Members around the world are finding ways to reduce energy intake and help contribute to a healthier, happier world.
FOOD WASTE FEED-THE-PIGS PROGRAM
SUSTAINABLE FOOD
Sustainable agriculture is a production system that takes into consideration its effect on farm workers, animals, and food. It’s designed to be beneficial to communities in both rural and urban settings, as well as the environment overall. It’s a means of food production focused on the responsible generation of abundant resources, not just for today, but with an eye on ensuring future generations are set up to do the same. Find out how Team Members go above and beyond to manage food and source sustainable inputs at their properties.
WATER DISPENSER
MATERIALS & WATER
RECYCLING PLASTIC
MINIMIZE WASTE
OYSTER SHELL RESTORATION
The Earth’s resources are finite. Human production, use and disposal of materials strains sustainable ecosystems. Responsible use of materials and the conservation of natural resources like fresh, clean water is critical to our and the planet’s health. Learn how Team Members are changing the way they work in order to reduce material use and conserve water.
BUZZING OUR BIO-DIVERSITY
BIODIVERSITY & COMMUNITIES
GROW A NURSERY
Biodiversity refers to the variety of life on Earth at all its levels and includes the evolutionary, ecological, and cultural practices that sustain life. Save The Planet is committed to making a positive impact, not only on a global scale, but at the community level as well. Team Members are out there making a difference in their communities – learn more and get inspired today.
FARM-TO-TABLE DINING
PLASTIC BAG EXCHANGE PROGRAM
ANNUAL CHARITY FUN RUN
EV CHARGING STATION
SHINE A LIGHT ON POLLUTION
MAINTENENCE MAGIC
CAR SHARING
EV Partner Event
BUY ONE GIVE ONE
WIPE RIGHT, CHANGE LIVES
POLYLACTIDE (PLA) "TAKE-AWAY"
Bottle Caps for Chemotherapy
earth check
Furniture refurbishment
EDIBLE GARDEN
Recycling Community Engagement
Refillable bottles
Paint Recycling
CLEANING PRODUCT DISPENSERS
Recycling Electronics
Wastewater treatment plant
ELIMINATE THE FLUSH
BACK TO PRACTICES
EV CHARGING STATIONS
MAINTENANCE MAGIC
car sharing
Energy Efficiency
What are you doing?
Conserving energy with technology.
• Director of Facilities • Facilities Manager • Electrician
Who championed this initiative?
Conserving energy is worth it, and within reach.
70-90% reduction in energy usage with LED lights Greenhouse Gas Emissions cut through lower fossil fuel consumption LED lights burn for 2 decades-plus, compared with 2-year life of incandescent bulbs
how does it help?
Impact on Planet:
Reduced load on local power grid Demonstrable impact to convey to the community Reduced utility costs over time
Impact on Community:
Organizing systems to inventory all lighting and energy usage on property Measuring current energy usage as a baseline to track future energy and cost savings Training team members on energy conservation procedures, such as turning off lights off when not in use
keys to success
Issues to address:
Not all LED lights are created equal- Energy Star can help select the best options for your property Determine motion sensors have the biggest practical impact on operations
High cost of introducing LED: can be managed by replacing old lights as they die, instead of installing LED across the property at once Investment cost to recommission HVAC system Investment in motion sensor switches for offices.
Cost & Contributions
Assess property’s lighting needs and current systems Train team members that energy conservation is the sum total of many small actions Plan for systems to convert based on replacement schedules, to stagger high capital investment Contact local energy company to take advantage of incentive programs for technologies
How can others do it too?
HOW CAN OTHERS DO IT?
COST & CONTRIBUTIONS
HOW DOES IT HELP?
KEYS TO SUCCESS
HOW DID YOU DO IT?
Replacing old light fixtures with LED Installing motion detectors and automatic shut-down systems for all office lighting Recommissioning HVAC system to achieve maximum energy efficiency
BACK
Director of Facilities Facilities Manager Electrician
How do you do it?
Key to success
How does it help?
1.
2.
3.
4.
Shine a light on pollution
Turning off lights to save energy and reduce light pollution
• General Manager • Director of Operations • Maintenance Manager
Taking care of light pollution
20398 KW saved per year Decreased energy consumption Reduced CO2 emissions Maintain the ecosystem’s natural nocturnal cycles
Improves the environmental health of the community through reductions of CO2 emissions and light pollution Reduces demand on the power grid Promotes the hotel’s contribution to the environment
Conducting tests to determine how much light is needed, determining how lighting changes with different seasons Maintaining accurate data on current energy usage and lighting intensity based on the number of hours lit Coordinating with multiple departments to formulate an energy plan Ensuring appearance and effective presentation of the building
Determine the lighting capabilities offered by your building’s systems Learn about the impacts of light pollution to devise a plan to reduce it
No operational or capital costs 3959 € per year savings for the property by cutting energy usage
Research options for lighting scheme and intensity Gather data on current energy usage and lighting schedules Collaborate with departments (listed above) to regulate lighting Research local sunrise and sunset hours to determine accurate hours of operation for the lights If possible, automate the lighting schedule Track energy, carbon and cost savings
Reducing the hours that the building’s façade is illuminated from 24 hours to 7 hours a day Dimming the light power by 80% and saving 20,398 kilowatts per year
General Manager Director of Operations Maintenance Manager Marketing Manager Human Resources Manager Human Resources Coordinator
Research options for lighting scheme and intensity Gather data on current energy usage and lighting schedule Collaborate with departments (listed above) to regulate lighting Research local sunrise and sunset hours to determine accurate hours of operation for the lights If possible, automate the lighting schedule Track energy, carbon and cost savings
• Marketing Manager • Human Resources Manager • Human Resources Coordinator
5.
6.
EV Charging Station
Installing four electric vehicle charging stations in the parking lot
Marketing Team and Operations
Never doubt that a thoughtful and committed band can change the world
69% of the carbon dioxide emissions reduction in Europe can come by transitioning to electric cars (European Automobile Manufacturers' Association)
HRH Madrid’s Brand Reputation is enhanced through a sustainable commitment that guests and the public experience Parking lot is accessible to the public, so the promotion extends beyond guests
Communication of charging station helps the public and guests understand the option Social media, such as LinkedIn, earned media through a press release Search information on Google helps build audience awareness
Increase in electricity usage at the property Communications to promote charging station
The cost of the implementation was paid entirely by the utility provider (Endesa)
Create space in the parking lot for an EV charger Partner with a third-party vendor focused on sustainable energy Communicate the charging station to the local community through a communication plan
EV CHarging stations
• Tenerife: Reconfiguring air systems that heat the jacuzzi spa to cool the common area and cut natural gas consumption.
• Tenerife: Chief Engineer • Desaru Coast: Maintenance Department
One system’s waste is another system’s energy
Reduces gas consumption in boiler system Directly reduces GHG Emissions contributing to global warming
Minimizes gas demand Reduces air pollution Creates long-term energy savings by lowering monthly gas costs
Doing a comprehensive review of energy usage within the air system Taking inventory of all areas using heat pumps Identifying an area that would benefit from “lost” energy Motivating your team to creatively brainstorm ideas for improvements
Inconsistent supply of cool air that can be diverted, because it fluctuates based on the use of heat pumps If the target area for air is far from a heat pump generating cool air, ducts may need insulation or additional fan
Tenerife: €10.000 euros Desaru Coast: $500 to add and modify ducts
Conduct an energy audit on their current system Identify “lost” energy Research opportunities to capture energy Build a viability study and budget Approve proposed investments and plan a capital budget Reconfigure system Modify ducts if necessary (e.g. insulate where needed) Harness and circulate cool air generated by heat pumps
Maintenance Magic
Tenerife: Reconfiguring air systems that heat the jacuzzi spa to cool the common area and cut natural gas consumption. Desaru Coast: Modifying the air circulation system to recirculate cool air to office areas.
Tenerife: Chief Engineer Desaru Coast: Maintenance Department
• Desaru Coast: Modifying the air circulation system to recirculate cool air to office areas.
7.
8.
Taking part in establishing a decarbonized sustainable society
Good relationships with private and public sector partners: Toyota and Pattaya City Hall Effective communication to new, regular and local Guests of Hard Rock Hotel & Cafe Pattaya Technical support from Toyota and the local electrical authority
Installation of EV Charging Stations and power, offered free of charge for the first year of use Ongoing ownership of charging stations to be negotiated with the city after the first year of use Parking spaces and charging stations Technical support
Find an EV vehicle supplier seeking to promote Work with local authorities willing and able to expand the EV charging network Negotiate agreements Determine the parking space arrangement Install charging stations Communicate and promote the initiative to potential users Host Team Member trainings and processes Monitor, track, record & report
Collaborating with Pattaya City Hall and Toyota Motors Thailand to provide cars, space and electric vehicle (EV) chargers to promote the use of EVs. EV usage is still being introduced in Thailand, and Hard Rock is working to contribute to mass adoption with awareness and a network of charging stations.
Director of Sales & Marketing
The time required to charge vehicles limits availability of chargers The available EV models limit options for the public who need cars that can drive longer ranges
Helps reduce consumption of fossil fuels and greenhouse gas emissions
Builds awareness of EV benefits Supports city’s car-sharing tourism plan: providing EV usage to visitors through a network of cars, pick-up/drop off locations, charging stations and car parks Enhances the positive image of the property and brand
Collaborating with Pattaya City Hall and Toyota Motors Thailand to provide cars, space and electric vehicle (EV) chargers to promote the use of EVs.
9 EV Toyota C Pod vehicles
The program provides:
EV usage is still being introduced in Thailand, and Hard Rock is working to contribute to mass adoption with awareness and a network of charging stations.
1 Lexus UX300e vehicle
10 Parking/Charging Stations for Guests to use around the city resort within a 35 KM radius
Free cars for Guests on property
9 EV Toyota C Pod vehicles 1 Lexus UX300e vehicle 10 Parking/Charging Stations for Guests to use around the city resort within a 35 KM radius Free cars for Guests on property
EV partner event
Collaborating to promote the adoption of Electric Vehicles (EV) by providing charging stations and hosting a public event featuring an unplugged music concert and the opportunity to test drive a Tesla.
E-commerce Manager
Energy saving, environmental protection, and low-carbon traveling
Tesla EVs emit lower emissions per mile than combustion engine cars, and are more sustainable after 20,000 miles on the road, despite EV production processes that generate more emissions Tesla’s recycling program addresses battery packs at end of their life cycle, improving the efficiency of material usage Increased awareness of EV benefits can improve adoption, thereby saving energy and reducing carbon emissions
EV education and adoption saves drivers money by eliminating fossil fuel purchases Enhances the Hard Rock brand and Save the Planet commitment
Strong relationship with co-branding sponsor Tesla Space for EV charging station Marketing plan to reach target audience
Does your market/geographical region have an audience interested in EVs?
Installation of EV chargers RMB 2,000 for entertainment/events targeting current Tesla owners and potential owners
Install EV/Tesla charging stations for Guests and staff Work with EV partner company to host an event for electric vehicle owners Offer potential owners the chance to test drive a Tesla Use social media to attract attention and Guests to property
4
FOOD WASTE FEED-THE-PIGS
Collecting and diverting food waste from employee cafeteria and banquet kitchen to a local pig farm.
• Hard Rock Atlantic City’s Food & Beverage team • Coastal Farms • New Jersey Atlantic County Utilities Authority (NJACUA)
Pigs are natural recyclers. Working with our local pig farmers to collect food waste is a sustainable way to keep food scraps in the supply chain and out of the landfill
Reduces transport and landfilling of food waste Reintroduces excess food into the food chain Food waste takes much longer to degrade then other compostable items
Builds partnerships with local farmers Supports NJACUA efforts to reduce solid waste from landfills Save food waste disposal costs for the property
Detailed SOP for Hard Rock staff to properly divert and collect waste Collaboration with local partner, Coastal Farms Transportation partner for logistics of food waste processing
Refrigerated storage required until pick up.
• 32 gallon designated bins • Signage
Partner with local farmers Create detailed SOP Train teams to divert food waste from trash Locate available refrigerated storage space Organize team members to store and clean bins, and coordinate pick-ups with pig farm
Food waste is separated from trash in the employee cafeteria Waste bins are stored in refrigerated trash coolers Local farmers collect waste The farm “cooks” diverted food in vats at the temperature required to pasteurize it The feed is given to the free-range pigs at the farm
Hard Rock Atlantic City’s Food & Beverage team Coastal Farms New Jersey Atlantic County Utilities Authority (NJACUA)
Refrigerated storage required until pick up
32 gallon designated bins Signage
Stewarding Mgr Marco Negron
Harvesting produce and herbs grown onsite or at company-owned farms to reduce carbon emissions by reducing imported products
Connecting our team to sustainable food and healthy living benefits our guests, band members and the communities we live in.
100% chemical-free farming Garden reduces noise pollution Green roofs provide shade, reduce heat, lower roof surface temperatures and enhance insulation Plants absorb carbon dioxide and produce oxygen Reduces the environmental impact of food transportation Reduces food sent to landfill, in turn reducing CO2 emissions
Impact on Planet
Saves energy costs, cuts heat loss, shields solar radiation and reduces AC costs Reduces the hotel’s food costs Eases cost of waste management
Impact on Community
Conceiving the vision to produce our own organically grown fruit and vegetables Recruit motivated Team Members from the STP and gardening teams to lead the project Create a duty roster with specific tasks assigned to Team Members: watering plants, pruning and harvesting Design a system to capture food waste from the kitchen to use as fertilizer for plants
Issues to address
Land acquisition if rooftop space is not available Roster and schedule to manage the garden Schedule for growth and harvesting to maximize food use for hotel restaurant Planning for the use of excess food: Donation? Sell to Team Members? Budgeting for initial investment and ongoing maintenance
Start-up costs for open-source vertical farming system: lighting, water pump system, shades, pots, farming tools and soil Labor from volunteer staff
Locate a rooftop space for vertical urban farming, if feasible, or land for stand-alone garden Install vertical farming structures Elect a project champion to organize volunteers and supplies Determine crops, ideally, local plants suited to climate that are common ingredients Recruit motivated Team Members and assign work schedule with specific duties Buy equipment and tools Engage local agricultural partners to learn about growing organic Create SOP for kitchen staff for food waste collection
who champions this initiative?
Save The Planet Team, Gardening Team and Culture Club Marketing Communication Manager
who championed this initiative?
Harvesting produce and herbs grown onsite or at company-owned farms to reduce carbon emissions by reducing imported products Diverting waste from the kitchen as a fertilizer to keep the plants organic
Who champions this initiative?
Conceiving the vision to produce our own organically grown fruit and vegetables Recruit motivated Team Members from the STP and gardening teams to lead the project Create a duty roster with specific tasks assigned to Team Members: watering plants, pruning and harvesting Design system to capture food waste from the kitchen to use as fertilizer for plants
Saves energy costs, cuts heat loss, shields solar radiation and reduces AC costs Reduce the hotel’s food costs Eases cost of waste management
Diverting waste from the kitchen as a fertilizer to keep the plants organic
At Penang Hotel:
Planning to increase farm production with aim of becoming self-reliant Any profit generated from the Farm Project is reinvested to further develop its production
At Pattaya Hotel:
Converted unused roof space into vertical hydroponic gardens
Collaborated with a local partner to co-develop an organic farm that provides produce for menus
Excess produce is sold at a cost to Team Members
The farm helps educate Team Members, kids and the community on organic farming
Ground & Landscape Manager
The farm’s Learning Center educates Team Members, students and guests Farm produce reduce hotel’s food input costs by 15% to 20% Unused produce is sold to Team Members at a cost
Save The Planet Team, Gardening Team and Culture Club
Marketing Communication Manager
Land acquisition if rooftop space is not available Roster and schedule to manage the garden Schedule for growth and harvesting to maximize food use for hotel restaurants Planning for the use of excess food: Donation? Sell to Team Members? Budgeting for initial investment and ongoing maintenance
Penang:
Pattaya:
Growing wild vegetables and herbs for sustainable menu options at our restaurants and resort
Do our best to serve the guest
Reduces carbon footprint caused by importing vegetables Reduces amount of waste sent to landfill by reducing vegetable packaging consumption Reduces carbon footprint caused by methods of large-scale industrial agriculture Reduces the use of toxic pesticides and soil degradation caused by industrial agriculture Conserves water and forested land by avoiding industrial agricultural methods Conserves biodiversity by avoiding industrial agricultural methods Garden plants reduce CO2 emissions and heat stress Provides shelter and food source for pollinators
Coordination across Food & Beverage and Landscaping departments Investment in relationships with local organic farmers and suppliers Team member education on the environmental benefits of sustainable menu items and in-house gardening Ongoing review to consider adding a greater variety of local vegetables and herbs to accommodate sustainable menu
Maintenance of plants against insects, fungi and weeds Maintenance of soil quality and water irrigation
Initial investment of $12 for seeds for first planting Landscape staff spend additional 1 hour per day to maintain garden for 5 days/week Initial cost of organic compost mix 20kg/bag for $25 100kg compost mix from FOLO farm which costs RM $230
Determine areas to be transformed into an edible garden Arrange visit from a local organic farm for consultation and to supply compost mix Budget for and purchase soil, compost mix, increased labor, seeds, tools, and irrigation
Determine areas to be transformed into an edible garden Arrange visit from a local organic farm for consultation and to supply compost mix Budget for and purchase soil, compost mix, increased labor, seeds, tools, and irrigation Install water irrigation pipelines Plant the seeds and monitor constantly Harvest vegetables when ready Develop a sustainable menu based on vegetables and herbs that are available.
Transforming the open space at The Elephant & Butterfly restaurant into a sustainable garden
Cooperating with “Feed Our Loved Ones” (FOLO), a local organic farm, for guidance and supplies
Showcasing sustainable gardening practices through our Save The Planet Tour
Transforming the open space at The Elephant & Butterfly restaurant into a sustainable garden Cooperating with “Feed Our Loved Ones” (FOLO), a local organic farm, for guidance and supplies Showcasing sustainable gardening practices through our Save The Planet Tour
Chief Engineer Executive Sous Chef Chef De Cuisine
Promote food products that source environmentally conscious methods Advocate for independent and community gardens through guest engagement including access to the garden. Promoting locally grown ingredients native to the area
• Chief Engineer • Executive Sous Chef • Chef De Cuisine
Promote food products that source environmentally conscious methods Advocate for independent and community gardens through guest engagement including access to the garden Promoting locally grown ingredients native to the area
Install water irrigation pipelines Plant the seeds and monitor constantly Harvest vegetables when ready Develop a sustainable menu based on vegetables and herbs that are available
WIPE RIGHT, cHANGE LIVES
REFILLABLE BOTTLES
POLYLACTIDE (PLA) "TAKE-AWAY
PAINT RECYCLING
buy one give one
RECYCLING ELECTRONICS
Reducing plastic waste by installing water stations and re-fillable bottles, eliminating use of plastic water bottles.
Housekeeping
As leaders, we start by helping our teams understand why Saving The Planet is a top priority. Then we can focus on what actions to take. The biggest danger we face is thinking that someone else is going to save it for us.
2,726,097 plastic bottles eliminated since hotel opening September 2018 Avoids waste created by single use plastics, which do not biodegrade Cutting bottles reduces use of oil to manufacture, transport, store, dispose of plastic
$1,326 USD saved (RM 5479) monthly on purchase of water bottles 13,140 plastic bottles saved/month
Choosing the right locations for stations, on landings near elevators throughout the hotel Properly installing stations’ wall-mounts with proper hook-ups Track savings from elimination of plastic bottles
Need to procure specific washer machine for the flask bottles Currently using a small dish washer machine, with adjusted trays
$48,451 USD cost (RM 200,295) to implement $264 USD ongoing monthly costs (RM 1,091) for seal tape and cleaning chemicals
Procure bottles: Desaru acquired 1,460 of 750 ml bottles, from local vendor SANIEURO SDN BHD Modify or procure new cleaning equipment: • Each clean bottle sealed with tape • Special yellow microfiber cloth needed for cleaning • Sanitizing for water dispenser takes 5 minutes, four
Water stations now available at every elevator landing Refillable bottles are distributed in hotel rooms Processes were created to clean bottles and sanitize dispensers
Procure bottles: Desaru acquired 1,460 750 ml bottles from local vendor SANIEURO SDN BHD Modify or procure new cleaning equipment:
Each clean bottle is sealed with tape Special yellow microfiber cloth needed for cleaning Sanitizing for water dispenser takes 5 minutes, four times a day
Install water stations at appropriate locations Create SOPs for housekeeping, cleaning glasses and flask, cleaning water dispenser Schedule Engineering Team to check water filters once a month.
times a day
Install water stations at appropriate locations Create SOPs for housekeeping, cleaning glasses and flask, cleaning water dispenser Schedule Engineering Team to check water filters once a month
Minimizing garbage sent to landfill by separating waste and collecting plastic caps from beverage bottles.
Team member Graciela Escarcega leads efforts with Vallarta’s Culture Club, and manages relations with the Ángeles en Libertad.
Life does not demand that we be the best, only that we do our best
Reduces plastic waste on property and in the community Promotes recycling
Improves the lives of those who cannot afford medical devices and supplies, including the families of some team members.
Participation from all property team members maintains enthusiasm for ongoing cap collection.
The foundation needs a high volume of plastic caps to raise funds for medical support. The recycling facility is six hours away in Guadalajara, so shipments of caps are only cost-effective at high volume thresholds.
The only significant investment is staff time to collect caps and work with the community partner.
Find a local affiliate charity that recycles plastic caps – this initiative is global! Find a team member to champion Prioritize cap recycling as a volunteer commitment through Culture Club and Save The Planet Present a plan with objectives to team members Track and report results, and see if team members’ families may benefit from the charity’s services
Caps are donated to Ángeles en Libertad, a charity that sells them, and uses funds to provide medical support for people in need.
Organizes quarterly collection of plastic caps from the hotel and team members’ homes, and from clean-up days on the property and beach Weighs caps and delivers them to the Ángeles en Libertad warehouse, where they are separated by color
Our Save The Planet Team:
Our Partner, Ángeles en Libertad:
Sells the caps to a recycling provider Uses proceeds to pay for medicine, medical devices, and consultations for community members
Minimizing garbage sent to landfill by separating waste and collecting plastic caps from beverage bottles. Caps are donated to Ángeles en Libertad, a charity that sells them, and uses funds to provide medical support for people in need.
Find a local affiliate charity that recycles plastic caps – this initiative is global! Find a team member to champion. Prioritize cap recycling as a volunteer commitment through Culture Club and Save The Planet. Present a plan with objectives to team members. Track and report results and see if team members’ families may benefit from the charity’s services.
Our Save The Planet team:
Our partner, Ángeles en Libertad:
What is garbage for some creates a livelihood for others
86% or 819,684 kg total annual waste is recycled 16% or 129,597 kg of total annual waste is sent to landfill
Vallarta is able to benchmark and report its waste diversion based on EarthCheck standard $8,650 USD (₽174,374 pesos) donated to causes supporting employees and the community
Team member buy-in, to avoid misdirecting waste into wrong streams. Ensuring your municipal infrastructure or waste providers can manage separated waste streams.
Ensuring all new team members are trained properly as soon as they join. Ongoing communications is needed to reinforce information and messages.
• Purchase trashcans, visual stickers • Creating/maintaining space for waste separation
Create a collection center area that is large enough to separate different stream Provide different types of bins for different waste streams Divide area into PET, carton and paper, glass, aluminum, create a chamber for organic waste and another for dry non-recyclable waste Train all team members to identify waste types and separation processes Create process for stewards to ensure all wastes are appropriately diverted
Analyze waste produced by operations Collect data for solid waste, organic waste, recycling waste to determine baseline volumes and costs Apply standards from Earth Check’s benchmarking platform, data base
Develop practice recommendations:
Establish processes to separate waste across the hotel Train staff to understand goals, and to separate waste correctly Label appropriate bins with stickers identifying waste type to be disposed Weigh waste daily, collect data Track compliance against Earth Check’s benchmarking standard, necessary for certification Sell all recycled material to providers, use funds raised to help employees and the community
Reducing waste sent to landfill by applying a comprehensive system based on "Earth Check" standards.
All stewards.
Team member buy-in, to avoid misdirecting waste into wrong streams Ensuring your municipal infrastructure or waste providers can manage separated waste streams
Keys to success
Ensuring all new team members are trained properly as soon as they join Ongoing communications is needed to reinforce information and messages
Purchase trashcans, visual stickers Creating/maintaining space for waste separation
Create a collection center area that is large enough to separate different stream. Provide different types of bins for different waste streams. Divide area into PET, carton and paper, glass, aluminum, create a chamber for organic waste and another for dry non-recyclable waste. Train all team members to identify waste types and separation processes. Create process for stewards to ensure all wastes are appropriately diverted.
Recycling Shell from our Buffet and returning them to the beds, creates new habitats, improves water quality and helps protect our shorelines.
Eliminates transport and landfilling of food waste Enhances health of local water basin Cultivates future growth of multiple species in ecosystem
Builds partnerships with local education entities (Stockton/Rutgers) Saves cost of food waste disposal
Food and Beverage management team collaborated to create an SOP for kitchen staff, describing how to handle and store shells Assigning a designated area to store shells until each week’s pick-up Successful coordination with local partners who return shells to local ecosystems
Ensuring logistics provided by pick-up partner Identify storage space until pick up
• 32-gallon designated bins • Team member-training • Reduces food waste removal costs for property
Reach out to local Fish & Wildlife or local non-profit Create SOP: shell collection, storage Train kitchen staff Implement procedure: for partner to transport shells to curing site; curing procedure; methodology for return of shells to local estuary
Set up a collection procedure at the Buffet and identified space and location for shell storage Scheduled weekly pick-up with New Jersey Fish & Wildlife. The shell cures 6 months to 1 year at their location close to the Mullica River. Shells are moved to a barge to “plant” in the Mullica River. Young oysters attach to the old shell, grow to adulthood to filter and help improve the ecosystem Joined partnership with the New Jersey Fish & Wildlife Foundation, Stockton University Marine Biology, Rutgers University and The Jetty Rock Foundation
Collecting shucked shellfish top shells from our restaurants for “re-planting” in local waters to enhance and help oyster beds and ecosystems thrive.
Food & Beverage Team
32-gallon designated bins Team member-training Reduces food waste removal costs for property
Reach out to local Fish & Wildlife or local non-profit Create SOP: shell collection, storage Train kitchen staff Implement procedure: for partner to transport shells to curing site; curing procedure; methodology for return of shells to local estuary.
Fresh Harvest Chef Jeff Slotterback
Together we ROCK, and make a difference
Plastic bags are difficult and expensive to recycle Most end up in landfills, where they photodegrade for over 300 years Plastic ingested by animals are passed as toxic particles into soil and waterways and enter the food chain Promoting recycled bag usage reduces the polypropylene and BPA that bleeds into soil and ultimately pollutes the ocean Reduces CO2 emissions
Offers community members a sustainable alternative to plastic Motivates the community to think about ways to reduce usage of single-use plastics Hotel Team Members are seen to positively impact the community Reduces waste on streets
Passionate involvement of team members Effective recycling programs that provide funds to purchase bags
Ensuring regular funding Distribution locations
IDR 4,250 per bag (@ USD 0.29) USD $100 per monthly visit Band Members' time
Engage marketing and purchasing to source earth-friendly reusable bags that can be branded Engage a local market partner that uses plastic bags Engage the Culture Club team to assist with distributing bags Promote initiative with guests to encourage involvement Require a strong recycling program on property to maximize funding Understand and communicate the benefits of reusable bags
Using 100% non-woven recyclable bags Band Members in the Culture Club pass out 300 bags each month by exchanging the Hard Rock bag for a plastic bag Using bags branded with Hard Rock ‘Save The Planet’ logo 100% funded by hotel programs that recycle plastic, cans, paper and cardboard Work with the local government and businesses to foster community relationships
Encouraging the use of recycled bags within the local community by offering an alternative to plastic bags for people shopping at Kuta Traditional Markets.
The Save the Planet Team
Who Championed this Initiative?
Offers community members a sustainable alternative to plastic Motivates the community to think about ways to reduce usage of single-use plastics. Hotel Team Members are seen to positively impact the community Reduces waste on streets
Our goal is to inspire guests to live sustainably while vacationing, and to share our mission to save the planet.
Informing Guests that toothbrushes are biodegradable, promoting protection of the environment Communicating with an in-room message that invites Guests to take the brush home
Shipping delays can occur When worn out, bristles must be removed, thrown in trash — a step which must be communicated The handle can go to compost or recycling
$1.15 per Bogobrush totaling an average of $4,088 annually Orders placed every 3 to 4 months depending on season and occupancy Order size varies, from a high of 10,000 pieces to lower volumes
Partner with Bogobrush or another company providing sustainable amenities Find Team Member to champion the launch and implement the initiative on property Communicate to Green Team/Front Office/Housekeeping and all HODs Inform Guests during room orientation Load it on IPTV
Replacing plastic with biodegradable toothbrushes: Partnering with supplier Bogobrush The toothbrush handle is made from a mix of leftover plant material-based bioplastic including coffee, cotton, hemp and flax from American farms When worn out, the Bogobrush is thrown into compost
Managing Director
Replacing plastic with biodegradable toothbrushes: Partnering with supplier Bogobrush The toothbrush handle is made from a mix of leftover plant material-based bioplastic including coffee, cotton, hemp and flax from American farms When worn out, the Bobobrush is thrown into compost
Reduces trash: 1 billion plastic toothbrushes are discarded each year in United States alone (3 per person) Bogobrush promotes circularity of inputs and benefits of composting
Partner with Bogobrush or another company providing sustainable amenities Find Team Member to champion the launch and implement the initiative on property Communicate to Green Team/Front Office/Housekeeping and all HODs Inform guests during room orientation Load it on IPTV
Bogobrush’s “Buy 1 Give 1” commitment gives back to communities For example, Bogobrushes go to children in Guatemala and to dental students who treat underserved communities Bogobrush also sponsors community clean-ups
Let’s make the world roll better
Collaboration with The Good Roll: social media posts and fundraising activities
Cost analysis and supplier availability Consider extending products offering to hand paper towels (public areas) and tissues (hotel rooms)
Possible increase in operational costs depending on pricing of current toilet paper supply No capital investment costs
Create awareness amongst Team Members and Guests Create awareness within Hard Rock Hotels globally, encouraging orders from The Good Roll As an alternative: find a similar sustainable toilet paper supplier with distribution close to property
Using tree-friendly, sustainable bamboo toilet paper from ‘The Good Roll,’ an organization that donates 50% of its net profit to building toilets in Africa
Executive Housekeeper and Management Assistant
Saves trees Reduces waste sent to landfill Reduces water usage in tissue production: from 37 gallons of water (average) for standard toilet paper roll to less than 1 gallon for bamboo toilet paper Reduces the amount of trees cut, minimizing deforestation and wildlife habitat loss Reduces toxins in water by eliminating chlorine from production Reduces plastic waste
Builds toilets in Africa Increases access to proper sanitation in high risk areas Improves disease prevention when The Good Roll builds proper toilets and sanitation facilities
Saves trees
Reduces waste sent to landfill
Reduces water usage in tissue production: from 37 gallons of water (average) for standard toilet paper roll to less than 1 gallon for bamboo toilet paper
Reduces the amount of trees cut, minimizing deforestation and wildlife habitat loss
Reduces toxins in water by eliminating chlorine from production
Reduces plastic waste
Increases access to proper sanitation in high risk areas
Improves disease prevention when The Good Roll builds proper toilets and sanitation facilities
Builds toilets in Africa
I need music like I need water
Gathering information on plastic bottle usage and doing cost-benefit analysis Assessing available space for bottling systems and storage areas for glass bottles
Renting bottling systems and procuring branded bottles Ensuring proper water hookups for water purification machines
Audit locations where single-use plastic bottles are used. Record how many units are used and peak usage time Assess available space for bottling systems as well as storage of glass bottles Identify suppliers of specialized machines Work with purchasing and marketing to source glass water bottles with the Hard Rock logo Update service training and SOPs Educate team members on the importance of the switch to a refillable model Install a water bottling station Start filling!
BRANDING REUSABLE BOTTLES
Hotel Management Teams
Reduction of single-use plastic and related contamination on property Ibiza eliminates about 3,400 units per month Marbella eliminates 200 plastic water bottles per month Emissions reduction by eliminating the need to transport single-use bottles Reduction of demand for single use plastics reduces greenhouse gasses related to oil extraction and plastic production Reduction in plastic pollution improves the health of oceans, waterways and marine life
Any reduction of waste generated helps the health of an island Plastic pollution typically affects the most vulnerable communities Plastic leaches into land, creating health risks to residents Microplastics found in our food web create health risks from harmful chemicals accumulating within humans
Reduction of single-use plastic and related contamination on property
Plastic pollution typically affects the most vulnerable communities
Plastic leaches into land, creating health risks to residents
Any reduction of waste generated helps the health of an island
Reduction in plastic pollution improves the health of oceans, waterways and marine life
Reduction of demand for single use plastics reduces greenhouse gasses related to oil extraction and plastic production
Emissions reduction by eliminating the need to transport single-use bottles
Marbella eliminates 200 plastic water bottles per month
Ibiza eliminates about 3,400 units per month
Microplastics found in our food web create health risks from harmful chemicals accumulating within humans
Bottling our own water in reusable glass to reduce single-use plastic on property
Ibiza reports 20,000€ per season Madrid reports 1,200€ per month
Bottles: 1,000 units x 5€/unit Machine rental: 120€/month Time for fill: 0.24 seconds/unit
Cost:
Operational cost savings:
- Amy Grant
Finding space back-of-house to connect a water-bottling system Analyzing water consumption during service to determine inventory and staffing needs
Key elements:
Ibiza reports 20,000€ per season. Madrid reports 1,200€ per month
The proper use of science is not to conquer nature but to live in it
Well-planned commitment to completely replace plastic cups with PLA alternative Instill high awareness of the benefit of compostable packaging through education for Food & Beverage Department and FOH team members
The 20% increase in cost to use PLA cups compared with traditional plastics is absorbed in the selling price for beverages or reduced waste costs
Ask suppliers if they offer compostable plastic alternatives for existing packaging Substitute plastic packaging to PLA plastic across operation, where possible Educate team members to instill knowledge and awareness of renewable resources so they can promote action to guests
POLYLACTIDE (PLA) " TAKE -AWAY"
Food and Beverage Department
Well planned commitment to completely replace plastic cups with PLA alternative Instill high awareness of the benefit of compostable packaging through education for Food & Beverage Department and FOH team members.
The 20% increase in cost to use PLA cups compared with traditional plastics is absorbed in the selling price for beverages or reduced waste costs.
Conserves nonrenewable resources Reduces product manufacturing waste through cleaner production methods compared with traditional plastics Reduces waste volumes sent to landfill Reduces harmful chemicals produced in waste processing by using materials that can be cleanly incinerated, industrially composted
Increasing public awareness of clean and renewable alternatives Promoting industry-wide change towards environmentally friendly products Modeling accountability towards the environmental impacts of single-use plastics Encouraging a local standard for businesses to utilize more environmentally friendly products as a strategy for increasing market advantage
Replacing traditional plastic single-use cups with renewable polylactide (PLA) cups across all Food & Beverage Operations
Replacing plastic cup inventory with PLA cups PLA cup costs RM1.28 per piece while conventional plastic cup costs RM0.31 per piece The cost can be reduced with increase in volume
cost
- Barry Commoner
Promoting renewable and natural resources while also lowering the amount of non-compostable waste produced
With clear communication, a program can grow exponentially
Locate a strategic partner who can recycle large quantities of paints and solvents
Capacity of vendor to take large quantities at a single time
Source reputable vendor who can recycle varying products Procure storage space Create a process for tracking chemical safety sheets Create an SOP for how and when to recycle paint Coordinate transportation with recycler
Director of Security & Facilities
Reduces chemical pollution in soil and water by ensuring compounds like VOCs are disposed of safely Reduces poisoning of wildlife associated with improper disposal of chemicals
Eliminate chance of pollutants leaking out and contaminating local groundwater and soil Supports a circular economy where resources are reused, and waste is kept to a minimum
Recycling the property’s used paints and solvents to ensure safe disposal and reduce waste.
$10,000 Labor to organize, sort and store Labor to gather Safety Data Sheet for each item
- Director Facilities
Source reputable vendor who can recycle varying products Procure storage space Create a process for tracking chemical safety sheets Create an SOP for how and when to recycle paint. Coordinate transportation with recycler
Clean water is not a privilege, but rather a responsibility; we must protect it
Eliminate opportunities for people to handle hazardous products without proper instruction Constant monitoring and calibration of dispensers Restrict access to dispensers so only trained personnel can operate them
Changes in the calibration of the dispensers due to water pressure
Prepare an area for safe chemical handling (ventilation, containment, water access, storage, etc.) Invest in automated chemical dispensers Train personnel to operate dispensers and handle concentrated cleaning products Schedule frequent visits from your cleaning product supplier to maintain machines
Housekeeping Team Common Area Management Spa Team
Reduce product over consumption and waste Reduce hazardous waste generation by controlling chemical dosing
Reduce the risk of injury from chemical misuse
Reducing the risk of potentially hazardous cleaning products by strategically placing cleaning product dispensers in key departments. Only trained personnel can operate these dispensers.
There was no cost as the units were installed by current chemical provider
- Facilities Manager
Our Planet is changing; let’s change with it
Relationship with a strategic partner who can recycle electronics Designated location for employees to bring electronics
Locating vendor who can recycle a multitude of IT related equipment
Reach out to local officials to determine what can be recycled Source vendor who can recycle varying electronic products Educate team members where to bring out of service electronics Ensure products are wiped of any sensitive or proprietary information Set a pickup cadence with the vendor to ensure regular pickups
Director of IT
Eliminates environmental risk of harmful elements ending up in landfill Conserves natural resources Reduces energy used in new product manufacturing
Eliminate chance of pollutants leaking out and contaminating groundwater
Eliminates environmental risk of harmful elements ending up in landfill Conserves natural resources Reduces energy used in new product manufacturin
Recycling the electronics used by property’s IT systems to ensure safe disposal and reduce waste.
No additional costs when using the same vendor that provides the electronics
– Director of IT
When the well’s dry, we know the worth of water
Economic capacity to build wastewater treatment plant Operational capacity for Team Members to maintain wastewater treatment plant
Reduction in the consumption of drinking water and the use of treatment water for irrigation Local environmental permitting approval processes
Identify if the property has the economic and Team Member capacity for a wastewater treatment plant Plan for construction and maintenance Apply for construction and environmental permits Plan for best use of the treated wastewater Construct treatment plant Educate and train Team Members on how to maintain and operate treatment plant and irrigation systems involving the treated water
Head Manager Maintenance Manager
Conserves water by reusing wastewater for irrigation Reduces pollutants caused by improper wastewater disposal
Conserving water by creating a wastewater treatment plant on property. Water can be treated and reused for the irrigation of green areas.
Initial investment cost to build wastewater treatment plant and operational costs for maintenance is $10K+
- Benjamin Franklin
Reduces the contamination of the local water Reduces the strain on local water aquifers
The greatest threat to our planet is the belief that someone else will save it
Productive implementation of eco-friendly measures, practices and technology Provide training and education for Team Members
Creating more awareness about the environment Encouraging more people to use eco-friendly products Educating staff around health standards with the new urinal screen
Identify number of urinals on property Research best urinal screens for property’s needs Install urinal screens Reduce waterflow to urinals Train and educate Team Members on maintenance and hygiene
ELIMINATE THE FLUSH!
Reduces water usage Urinal screens save 4 liters per flush which is approximately 1200 liters of water per day
Saving water with waterless urinal screens. Water is not required to flush as these urinal screens are effective enough to maintain hygiene standards.
Initial investment cost of about $80 USD per urinal screen
- Robert Swan
Executive Housekeeper
Promotes utilizing eco-friendly alternatives in day-to-day life Educates guests on ways to reduce water consumption Reduces strain on local water sources
BOTTLE CAPS FOR CHEMOTHERAPY
FURNITURE REFURBISHMENT
RECYCLING COMMUNITY ENGAGEMENT
Together we ROCK 'N' RUN, and make a difference
Organized team members to manage bee-hives and a roof-top garden that included a chicken coop, wild flower meadow, habitat for ground beetles, orchard and herb garden Partnered with community groups, including the Manchester Bio-Diversity team, the building’s landlord, and the local cathedral Engaged the head bee-keeper at the Manchester Cathedral to train managers and team members to ‘keep bees’
Charitable donations to earth-friendly non-profits Raising awareness about sustainability issues in the community
Coral conservation through Coral Nursery farm and buoys to protect reefs around Bali Refrigerated food delivery truck to support SOS Food Recycling Program from Hotels and Restaurants, which distributes food to remote villages across Bali Food and clothing for Mt Agung Volcano refugees New music room for a hearing-impaired school Equipment for mobile breast cancer testing Race sells out each year, participants capped at 1,500 Boosts hotel accommodation with weekend packages
Impact on the community from funds that provide:
Involvement of local running associations Sponsorship vouchers from other Hotels for the post-race auction Support of local government and community Date selection that avoids conflict with any other running events Team member volunteers
Race packs: shirts, bibs, finish medals and sponsored gifts Gate rigging, race clock, and AV rental Breakfast: fruit, health bars and juice Water stations during the race Advertising (if not sponsored) Associated licenses and police assistance 100 staff volunteers on the day
Establish an event committee and plan details, obtain local government approvals Commit other businesses to be cash sponsors to grow charitable impact (and help reduce cost losses if revenues lower) Promote, promote, promote!
Annual 5 km community fun run on the streets of Kuta, raising proceeds to support local charities USD $250,000+ raised since participation began 20 years ago Work with local government builds community relationships Awareness raised for charities, local vendors, and government Post-race music concert with local celebrity, food, and auction
Marcom Manager, GM and the Rock ‘N’ Run Committee
Coral conservation through Coral Nursery farm and buoys to protect reefs around Bali Refrigerated food delivery truck to support SOS Food Recycling Program from Hotels and Restaurants, which distributes food to remote villages across Bali Food and clothing for Mt Agung Volcano refugees New music room for a hearing-impaired school Equipment for mobile breast cancer testing Race sells out each year, participants capped at 1,500 Boost hotel accommodation with weekend packages
Annual 5 km community fun run on the streets of Kuta, raising proceeds to support local charities USD $250,000+ raised since participation began 20 years ago
Work with local government builds community relationships Awareness raised for charities, local vendors, and government Post-race music concert with local celebrity, food, and auction
Securing enough event sponsors who donate cash Coordinating with local authorities to close streets for the event
Sustaining local bio-diversity by tending 320,000 bees and a garden on the cafe’s rooftop in downtown Manchester U.K.
Managers and team members in the Manchester cafe.
As individuals we are motivated to work for a better tomorrow. As a business we have the privilege to combine and grow individual efforts. Collectively we can boost our impact.
Maintaining hives in urban areas helps to counter threats to bee population and support Manchester’s ecosystem Improved bee habitats help to sustain pollination, wild plant growth, biodiversity, and wild-life habitats
Guest engagement in cafe £3000 from honey sales donated to local charities; harvested vegetables donated to Cathedral to feed homeless people Advanced the City of Manchester’s environmental priorities Promoted effort with Bez, musician from prominent local band, The Happy Mondays Earned local media coverage Won local “Bio-Diversity Hot Spot” award from the City
Listening to team feedback, they gave the idea for hive and garden Team member ‘buy-in’ Collaboration with city projects Planning events to sell honey, drinks/food made with honey, and a retail display showing for pins
None, because planning was effective.
~1,000 volunteer hours from 12 team members £2.50/jar: bottle, package, sell honey Food products for the event were donated by suppliers
Do you have space, climate for bees? Recruit motivated team members Worked with local honey producers to prepare honey for sale/consumption Develop a pin strategy to raise awareness and support sales, create display and promotional material to sell honey in the Rock Shop Leverage local relationships to generate attention Engage local government officials, community groups to promote efforts
Organized team members to manage beehives and a roof-top garden that included a chicken coop, wild flower meadow, habitat for ground beetles, orchard and herb garden Partnered with community groups, including the Manchester Bio-Diversity team, the building’s landlord, and the local cathedral Engaged the head bee-keeper at the Manchester Cathedral to train managers and team members to ‘keep bees.’
How did you do it?
Listening to team feedback: they gave the idea for the hive and garden Team member ‘buy-in’ Collaboration with city projects Planning events to sell honey, drinks/food made with honey, and a retail display showing for pins
Maintaining hives in urban areas helps to counter threats to bee population and support Manchester’s ecosystem Improved bee habitats help to sustain pollination, wild plant growth, biodiversity, and wild-life habitats.
Do you have space, climate for bees? Recruit motivated team members Work with local honey producers to prepare honey for sale/consumption Develop a pin strategy to raise awareness and support sales, create display and promotional material to sell honey in the Rock Shop Leverage local relationships to generate attention Engage local government officials, community groups to promote efforts.
Guest engagement in cafe £3000 from honey sales donated to local charities; harvested vegetables donated to Cathedral to feed homeless people Advanced the City of Manchester’s environmental priorities Promoted effort with Bez, musician from prominent local band, The Happy Mondays Earned local media coverage. Won local “Bio-Diversity Hot Spot” award from the City
Growing a nursery to feed oxygen to the atmosphere, reduce our carbon footprint, and support local charities.
Chief Gardener, Gardening team, Culture Club, and Save The Planet team.
Caring for plants and trees is a human responsibility, and a way we can express gratitude for life.
Plant and take care of new trees and ornamental plants Transfer plants and trees at the right stage of growth Donate them to schools, parks, and children’s home, Pasitos de Luz
360 plants donated in 2020 Oxygen from plants reduces Vallarta’s green-house gas emissions Data-driven practice based on Earth Check Benchmarking
$2,942 USD (₽59,300 pesos) average annual donation to Pasitos de Luz Team members visit children at the home, track the growth of donated plants, share gardening skills Schedule plant and tree donations as an event to celebrate "International Tree Day" and generate awareness All of the hotel’s ornamental plants are sourced from the nursery, reducing expenses
Motivated team members who care for the nursery, led by a GM who loves nature, and champions its preservation.
Securing adequate space to start the nursery. Protecting the nursery from animals who will eat the plants.
Plastic bags and soil, plant pots are re-used buckets from kitchen’s supplies.
Organize team members through Culture Club, Save The Planet team Dedicate space on the property for the nursery Procure seedlings for trees and plants from local suppliers Harvest and donate plants and trees throughout the year Sell the nursery’s remaining plants and trees to team members at discounted prices, with all funds donated to local philanthropic causes
Team members:
Plant and take care of new trees and ornamental plants Transfer plants and trees at the right stage of growth Donate them to schools, parks, and children’s home, Pasitos de Luz.
$2,942 USD (₽59,300 pesos) average annual donation to Pasitos de Luz Team members visit children at the home, track the growth of donated plants, share gardening skills. Schedule plant and tree donations as an event to celebrate "International Tree Day" and generate awareness All of the hotel’s ornamental plants are sourced from the nursery, reducing expenses
Collecting bottle caps on property for donation to a local organization that sells plastic to fund cancer treatments for children
Director of Quality Management Sustainability Coordinator Operational Development Coordinator
Find the value in what we throw away
Identify a charitable organization to collaborate with (e.g. Banco de Tapitas and Municipal Council of Veron Punta Cana) Build a general collection center Identify high-traffic locations on property and set up collection bins Draft new SOPs for recycling plastic caps and train staff Once a month, have departments report collections to the Quality Office for weighing Add competitive promotions for the department that collects the most Once the general collection bin is full, coordinate delivery to the partner organization
Educating team members on environmental and societal benefits Creating staff training and audits to improve rates of recycling
Containers for collection need to be set up in service areas Team members are trained to accept only plastic caps Donation delivery to the receiving organization must be coordinated
General collection center set-up: can cost between $300 to $5,000 USD depending on the design selected
All revenue generated is used to support cancer treatment for children in the local community 26% of infants diagnosed with cancer in the Dominican Republic are not treated in a timely manner due to the financial burden Reducing families’ financial burdens directly affects the survival rates of children with cancer
Reduces the ecological impact of plastic by diverting it from the landfill 3500 lbs of plastic recycled to date as of 2024 Reduces demand for raw materials extraction and production, which reduces emissions Mitigates plastic and chemical contamination of soil, rivers, and oceans
Reduces the ecological impact of plastic by diverting it from the landfill
3500 lbs of plastic recycled to date as of 2024
Reduces demand for raw materials extraction and production, which reduces emissions
Mitigates plastic and chemical contamination of soil, rivers, and oceans
All revenue generated is used to support cancer treatment for children in the local community
26% of infants diagnosed with cancer in the Dominican Republic are not treated in a timely manner due to the financial burden
Reducing families’ financial burdens directly affects the survival rates of children with cancer
Branded containers in service areas: can range from $20 to $40 USD each, or some properties use recycled plastic bottles that are free
We deliver clean, safe, and healthy tourism destinations through Earthcheck. Certified locations include:
The local Save the Planet Team with support from the Quality Department
Good for business, good for the planet
Where to assign a budget Who coordinates the certification process How to plan for a 6 month to 1 year certification period
Cost covers risk evaluation audit Properties with higher perceived risks require longer audit processes, increasing time and financial commitment Risk evaluations account for location, size, activities, services, number of employees, and facilities
In Australian dollars: from $6,600 annually
Complete Save the Planet Rizepoint Survey to understand your property’s information gaps on sustainability performance Gain executive buy-in for initial investment and to commit to completing improvements identified during the audit and certification process Establish Sustainability and Energy Efficiency policy Engage Earthcheck and begin benchmarking Report performance Celebrate benchmarked status Identify and manage your compliance and operational risks Strengthen controls Train staff to ensure continuity across property Set action plans with specific performance targets for identified gaps Undertake audit: confirm dates, coordinate travel and accommodations for audit team, and complete audit Respond to corrective actions Share certification with local and corporate teams Consult Earthcheck company standard website for more information
Earthcheck SUSTAINABILITY CERTIFICATIONS
Certification focuses on a holistic approach to sustainable tourism including social benefits to local communities Allows travelers to make data-informed sustainable choices
Reduces ecological footprint Provides insights on how to track and improve controls across sustainability areas Benchmark performance against other hotels Performance standards cover:
Earthcheck Sustainability Certification
Reduces ecological footprint
Provides insights on how to track and improve controls across sustainability areas
Certification focuses on a holistic approach to sustainable tourism including social benefits to local communities
Allows travelers to make data-informed sustainable choices
Hard Rock Hotel Riviera Maya Hard Rock Hotel Cancun Hard Rock Hotel Los Cabos Hard Rock Hotel Vallarta
Earthcheck was established in 1987 and is the world’s leading scientific benchmarking, certification, and advisory group for travel and tourism.
Energy use Water use Carbon emissions Chemicals Community and employee impact Paper use Waste
Benchmark performance against other hotels
Performance standards cover:
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The "Furniture Refurbishment Project"
The Assistant General Manager and the Directors of Security & Facilities
We can all do our part
Making a clear plan with the partner organization Coordinating the loading and transport of furniture with a moving company Scheduling team members to assist
Avoid additional costs of storing furniture by scheduling shipments with local non-profits Work with the finance department to ensure assets are properly accounted
Identify furniture that could be reused when the property is planning a renovation/update Establish partnership with local non-profit Identify responsibilities and roles for both Hard Rock and the non-profit organization in terms of logistics, cost, and media coverage Coordinate with the internal finance team for asset disposal forms/processes Explore possibilities of amplifying public awareness Share results with local and corporate teams
Provides affordable option for local families/businesses to obtain furniture at a reduced cost Raises money for a local non-profit organization
Cost of U-Hauls Staffing Truck company Moving equipment Storage containers
Reduces the amount of waste sent to landfill Reduces chemicals leaching into the environment by reducing landfills Conserves resources such as wood and energy through re-use of existing furniture
Partnering with the Siouxland Habitat for Humanity to resell and re-purpose our hotel furniture instead of discarding it Finding new homes for this furniture and providing the organization’s most successful sales event to date
Partnering with the Siouxland Habitat for Humanity to resell and re-purpose our hotel furniture instead of discarding it
Finding new homes for this furniture and providing the organization’s most successful sales event to date
Community focused education teaching 120+ locals of all ages how to best reduce, reuse, and recycle their trash.
Director of Marketing and Communications
Every little bit counts
The Hard Rock branded shopping bag was a popular memento of what was taught Coordination of visual aids and hands-on activities Community coordination to set up educational booth Commitment by team members participating in training Strategic timing of the activity to ensure school-aged children could participate after school
Participants with little knowledge of recycling need additional time to learn best practices and procedures Event timing has to be intentional to ensure high community engagement
Design the reusable shopping bag with Hard Rock branding. Remember to use sustainably sourced material and consult the Global Social Responsibility team for design approval Contact community organizations and leaders willing to work together, plan for promotion to residents, and schedule activities Purchase training aids Prepare team members with recycling and waste management knowledge
Residents gain knowledge about recycling to incorporate it into daily lives Increased brand awareness reputation-building in community
Invest in 3 sets of recycling training aids, cost $5 each Made and distributed 120 shopping bags, cost $0.6 each 3 Hours of working time for a crew of 10 team members
Reduces waste sent to landfill Reduces carbon emissions and chemical pollution caused by sending waste to landfill Reduces pollution caused by improper waste disposal Conserves resources through recycling materials
Recycling and waste manage ment training aids make the lessons accessible Each participant got a free reusable Hard Rock shopping bag
Recycling and waste management training aids make the lessons accessible
Each participant got a free reusable Hard Rock shopping bag
