COVID19 Survey V3 COVID-19 U.S. government response, coronavirus, teleworking, work from home, remote work, working in the pandemic, economic stimulus, remote collaboration, pandemic work challenges

The government’s Herculean response to the COVID-19 pandemic resulted in a rapid, transformative impact on the workforce. Since then, one thing has become clear -- agency operations have forever changed. “In office” activities have been replaced by people working remotely and relying on information technology to collaborate, securely access data, and engage with applications.

SAIC Survey on the Federal Response to the War on COVID-19

How has COVID-19 Changed the Way the Government Does its Work?

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Following its survey of 300 federal government executives, SAIC announced the results showing that a majority expect the technology changes put in place at their agencies in response to the COVID-19 pandemic to become permanent ways of conducting business, even after the pandemic.

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Learn about the results of the survey and what these results mean in terms of lesson learned from the changes government workers have experienced due to the pandemic – as well as what to expect in the future.

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There’s no going back as agencies anticipate a future with much greater use of IT to serve the public

Follow the journey of how we got here and the data driving what’s next.

Employees went from most days working in an office building to working at home.

Teleworking Days Per Week

vs.

4.72

vs.

39% Rarely Teleworked Before COVID-19

And Public Health Agencies respondents are working remotely more than 5 days a week

The shift from physical to virtual locations did not faze the federal workforce.

Personnel remained committed to the mission

84%

are more or just as productive

Of those, 56% are somewhat and a lot more productive

32% somewhat

24% a lot more

Critical concerns to address linger.

80%

Preventing transmission in federal facilities for those who cannot telework

77%

Preventing transmission in federal facilities as people are brought back into the workplace

77%

Managing federal IT systems to maximize telework

75%

Detecting fraud, waste and abuse

74%

Protecting government systems from cyberattacks

72%

Ensuring taxpayer funds are used efficiently and effectively

Agencies are on the right path to success

Critical concerns to address linger.

Nearly three-quarters grade their agencies “A” or “B” for their pandemic response.

Remote Work is Here To Stay.

Read The Government Response to COVID-19 for more insight and recommendations on how to harness the future of telework.

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SAIC commissioned market research firm Market Connections to look across agencies tied to direct service to citizens (healthcare agencies, economic stimulus and other public-facing) to determine what worked, the challenges agencies faced, and how changes made during the pandemic will endure into the future. It is clear that there is no desire nor any plan, for simply going back.

SAIC Survey on the Federal Response to the War on COVID-19

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Six Core Solutions to Respond, Recover, and Restructure

Visit the SAIC COVID-19 Response Page

Message to Customers, Colleagues, and Communities

DiSCOVER how the CHALLENGES OF COVID-19 are turned INTO POSITIVE CHANGE AND HELPING OUR CUSTOMERS PIVOT TOWARDS THE FUTURE

Visit the SAIC COVID-19 Response Page

Message to Customers, Colleagues, and Communities

Visit the SAIC R3 Solutions Page

Six Core Solutions to Respond, Recover, and Restructure

1% Rarely Telework Now

70% expect to telework 3-4 days a week in the future

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Watch a webinar presenting the results of SAIC’s survey, including commentary from a panel of government CIOs representing the Defense Health Agency, the National Institute of Allergy and Infectious Diseases, and the Small Business Administration.

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