The Office Manager
Modern Communications
Modern Communications
The Office Manager
POINT-OF-SALE
The Cashier
BARCODING
The Warehouse Manager
Networking & security
Worker from Home
POINT-OF-SALE
The Cashier
BARCODING
The Warehouse Manager
Networking & security
Worker from Home
Modern Communications
The Office Manager
POINT-OF-SALE
The Cashier
BARCODING
The Warehouse Manager
Networking & security
Worker from Home
POINT-OF-SALE
The Cashier
BARCODING
The Warehouse Manager
Modern Communications
The Office Manager
Networking & security
Worker from Home
Her ideal work experience
Microsoft Teams Rooms
Professional and Deployment services
Pre-sales Design and Engineering
TRUSTED
ADVISORS
TOOLS
Custom Configuration Center
Core Partner Portal
API/EDI Capabilities
PROGRAMS
Device+
E-Rate Program
UCAAS and CCAAS Providers
Returns Management For ITSPs
MINI PERSONAS
Addison | Customer Service Rep
For a better customer experience, she uses cameras and audio equipment to block out background noise.
Samantha | High School Teacher
Tutoring and teaching using different UCaaS services to make her teaching seamless virtually.
Marcus | Delivery Driver
Headsets help him communicate about his route, along with devices he uses to ensure deliveries are on time.
Employees want a seat at the table, especially when workplace matters impact them. Communication is a powerful tool for allowing hybrid workers a seat at the table—especially when they’re not in the same room—but communication in a hybrid work world demands modern solutions. Tools such as video conferencing, cloud-hosted data, and headsets allow workers to feel like they’re a part of the team from anywhere.
John | Warehouse Manager
Mobile scanners and printers allow John to access inventory more quickly and accurately. Their flexibility makes him feel more productive.
Sofia | Shoe Store Clerk
Her customers tend to be impatient. With inventory management software and a tablet, Sofia can quickly check her stock.
Corey | Hospital Nurse
She feels confident because barcoding of medicines and patients prevents dangerous mistakes and supports HIPAA compliance.
WHY EX IS IMPORTANT to modern communications and cloud services
MODERN COMMUNICATIONS AND CLOUD SERVICES
WHY EX IS IMPORTANT to pos and payment
Research shows employee burnout in the retail and manufacturing segments is the highest across all industries, especially amongst female workers who also juggle the burden of caregiving at home with their retail careers. Businesses must find ways to lessen employee worries—by offering hybrid work solutions and resources such as self-service stations to make their tasks easier.
Source: For consumer-retail companies, a successful COVID-19 recovery will require restoring programs targeting workplace diversity and inclusion. | McKinsey
Her ideal work experience
Post-Sale Technical Support
Professional and Deployment services
Pre-sales Design and Engineering
TRUSTED
ADVISORS
TOOLS
Custom Configuration Center
Core Partner Portal
API/EDI Capabilities
PROGRAMS
Training and Education
Returns Management
For ITSPs
MINI PERSONAS
Cathy | Grocery Store Cashier
When the store is busy, Cathy feels stressed by impatient customers. She's glad self-checkout stations are there to help.
Kim | Art Gallery Worker
Kim loves her handheld payment system, which allows her to take payments in front of any art piece.
Edmundo | Coffee Barista
He hates making customers wait. Thankfully, his touchscreen tablet is intuitive and fast, allowing customers to place their own orders.
WHY EX IS IMPORTANT to MOBILITY and BARCODE
Mobility solutions give employees the ability to work from anywhere, but aging or outdated devices can hinder their performance and cause workers to feel undervalued. Devices such as scanners and mobile computers that worked well last year may not be robust enough to handle today’s heavy workflows. When equipped with the proper tools, employees will feel appreciated, leading to higher engagement.
Her ideal work experience
Post-Sale Technical Support
Professional and Deployment services
Pre-sales Design and Engineering
TRUSTED
ADVISORS
TOOLS
Custom Configuration Center
Core Partner Portal
API/EDI Capabilities
PROGRAMS
Training and Education
Returns Management
For ITSPs
MINI PERSONAS
WHY EX IS IMPORTANT to Network and Security
A safe and secure work environment is one of the easiest ways for companies to show how much they value their employees. Cameras and surveillance systems keep workers safe so they can do their jobs. If sensitive data is shared and compromised, it can breed a culture of blame, but strong networking solutions can give employees peace of mind instead.
Her ideal work experience
Post-Sale Technical Support
Professional and Deployment services
Pre-sales Design and Engineering
TRUSTED
ADVISORS
TOOLS
Custom Configuration Center
Core Partner Portal
API/EDI Capabilities
PROGRAMS
Training and Education
Returns Management
For ITSPs
MINI PERSONAS
Kevin | Contractor
He feels safe that his Network security will protect sensitive documents and prevent malware from destroying his business.
Tiffany | Certified Pharmacist
The access control system at the pharmacy relieves Tiffany of stress by preventing theft and unauthorized access to her space.
Sara | Accountant
She is often the last person leaving work. The surveillance system in the building gives her peace of mind.
POS AND PAYMENT
MOBILITY AND BARCODE
NETWORK AND SECURITY
