How to file a claim when you have an urgent illness or injury
Q1
What is your urgent need?
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Did you stay at the hospital for at least six hours and incur a room and board charge?
You are covered under the Emergency Outpatient A&E Treatment (Clinical) Benefit. Coverage includes up to S$120 per visit, up to four visits each year.
Documents required to submit a claim:
- Online outpatient claim form.
- Original receipts.
You are covered under the Emergency Outpatient Treatment Benefit. Coverage includes up to S$3,000 per disability and includes follow up treatment within 30 days of the accident.
Documents required to submit a claim:
- Online inpatient claim form.
- Original and final tax invoices.
- Inpatient discharge summary or medical/doctor report.
You are covered under the Emergency Outpatient A&E Treatment (Clinical) Benefit. Coverage includes up to S$120 per visit, up to four visits each year.
Documents required to submit a claim:
- Online outpatient claim form.
- Original receipts.
You are covered under the EGroup Hospital and Surgical (GHS) Benefit. Coverage includes up to S$28,000, subject to the surgical benefits schedule.
Documents required to submit a claim:
- Online inpatient claim form.
- Original and final tax invoices.
- Inpatient discharge summary or medical/doctor report.
When submitting hospital claims, attach your scanned receipts/medical reports in the online portal. Then, print the claim summary and mail it along with the original receipt/medical report to AIA.