Bill Guide

This guided tour will detail the features of our new bill.

The new Selective Invoice

Minimum Premium Due is the premium portion of the Total Amount Due. Fees Due is the fee portion of the Total Amount Due. Total Amount Due is the total minimum amount due by the due date displayed.

Your Account Bill

Prior Premium Balance is the previous ending premium balance. Premium Payment(s) Received includes all premium payments and payment adjustment activity since the last bill. New Premium Activity shows premium activity related to policy changes since the last bill. Total Premium Balance is the total outstanding premium for all policies on the account.

Premium Activity

Prior Fee Balance is the previous ending fee balance. Installment Fee Payment(s) Received is the amount Selective received for installment fees since your last bill. Installment Fee is the amount charged for using a payment plan.

Fee Activity

Here you will find the total outstanding balance on the account for all premiums and fees.

Total Premium and Fee Balance

Helpful Tips

If the account is enrolled in automatic payments the payment slip will only include:

Payment Slip

Policies On This Bill

When applicable, important messages will be included here.

Policy Messages

Here you’ll find a summary of the bill:

This section presents a summary of fees:

This section presents a premium summary:

Late/Reinstatement Fee(s) includes the fee for payments received after the due date or the fee to reinstate a cancelled commercial lines policy. Returned Payment Fee is the fee for a payment denied by a payees’ financial intuition. Fee Adjustments are fee modifications, including write-offs. Total Fee Balance includes all fees that are currently outstanding.

Fee Activity (Continued)

Paying by Credit Card lists our credit card options. Automatic Payments shows the enrollment status. Go Paperless encourages insured to enroll in our paperless option or confirms enrollment.

Details our four available payment methods.

Ways to Pay

Minimum payment amount

If the account is not enrolled in automatic payments, the payment slip will show as displayed.

Policy Type is detailed in the black header, top left. Policy Count is shown in the black header, top right.

Page 2 lists the individual policies on the account:

Policy Type Icon Policy Number Policy Effective Period Policy Payment Plan is detailed in the gray box.

The box on the left corner includes:

Policies On This Bill (Continued)

Policy Insured Name and Locations in no priority order, for up to three property locations per policy. A note will appear if more than three property locations exist on the policy.

The box on the right corner includes:

Policies On This Bill (Continued)

Transaction Date indicates the processing date. Description lists the type of transaction. Policy presents the financial premium information. Fees presents the financial fee information. Total Amount is the total of both Policy and Fees columns.

Displays activity since the last bill:

Policy Transactions

Upcoming payment amounts may change based on missed payments or policy revisions.

Displays the next four installment payments, as applicable. For policies pending cancellation, installments will not be displayed:

Upcoming Payment Schedule

Lists the various options to contact our Customer Care team.

Automatic posting date