Report more complex claims by calling 1-866-455-9969
What is a complex claim?
It's best to report complex claims over the phone so our experts can collect important information immediately. Complex claims include:
Any situation that you cannot clearly summarize
Fire losses (all)
3 of 3
2 of 3
1 of 3
File your claim online, through the MySelective mobile app, or by calling 1-866-455-9969.
Contact your insurance agent if you have questions about the claims process.
Provide a clear, detailed, and accurate description of the damage or loss to your property, or injuries sustained on your property, including how it happened. Include supporting documents such as photos, videos, or receipts.
Gather your policy documents and relevant information (date, time, location) about the event.
What do I need to file a claim?
It is often unnecessary to get a third-party estimate because your insurance adjuster will assess and document the situation. You should contact your insurance agent promptly to report the incident, ask questions, and initiate the claims process.
Should I get a repair estimate before I file a homeowners insurance claim?
SELECTIVE PAYS
YOU PAY
(Deductible)
DAMAGES
$12,500
$1,500
$14,000
A deductible is the amount you must pay out of pocket before your insurance coverage contributes to your covered expenses. Below is an example of how deductibles work. Your experience will depend on the nature of your claim and the specifics of your policy.
What is a deductible, and how does it impact my claim?
3 of 3
2 of 3
1 of 3
File your claim online, through the MySelective mobile app, or by calling
1-866-455-9969.
Contact your insurance agent if you have questions about the claims process.
Take photos of the accident scene, vehicles, and damage, and collect insurance and contact information from other involved parties.
Gather your policy documents and relevant information (date, time, location) about the event.
What do I need to file a claim?
Getting a repair estimate before filing an auto insurance claim can help you assess costs, determine if filing a claim or paying out of pocket is appropriate, and document the loss accurately.
Should I get a repair estimate before I file a claim?
SELECTIVE PAYS
YOU PAY
(Deductible)
DAMAGES
$5,000
$500
$4,500
A deductible is the amount you must pay out of pocket before your insurance coverage contributes to your covered expenses. Below is an example of how deductibles work. Your experience will depend on the nature of your claim and the specifics of your policy.
What is a deductible, and how does it impact my claim?
1 of 3
File your claim online, through the MySelective mobile app, or by calling
1-866-455-9969.
Contact your insurance agent if you have questions about the claims process.
Take photos of the accident scene, vehicles, and damage, and collect insurance and contact information from other involved parties.
Gather your policy documents and relevant information (date, time, location) about the event.
What do I need to file a claim?
Getting a repair estimate before filing an auto insurance claim can help you assess costs, determine if filing a claim or paying out of pocket is appropriate, and document the loss accurately.
Should I get a repair estimate before I file a claim?
A deductible is the amount you must pay out of pocket before your insurance coverage contributes to your covered expenses. Below is an example of how deductibles work. Your experience will depend on the nature of your claim and the specifics of your policy.
SELECTIVE PAYS
YOU PAY
(Deductible)
DAMAGES
$5,000
$500
$4,500
What is a deductible, and how does it impact my claim?
1 of 3
File your claim online, through the MySelective mobile app, or by calling 1-866-455-9969.
Contact your insurance agent if you have questions about the claims process.
Provide a clear, detailed, and accurate description of the damage or loss to your property, or injuries sustained on your property, including how it happened. Include supporting documents such as photos, videos, or receipts.
Gather your policy documents and relevant information (date, time, location) about the event.
What do I need to file a claim?
It is often unnecessary to get a third-party estimate because your insurance adjuster will assess and document the situation. You should contact your insurance agent promptly to report the incident, ask questions, and initiate the claims process.
Should I get a repair estimate before I file a claim?
A deductible is the amount you must pay out of pocket before your insurance coverage contributes to your covered expenses. Below is an example of how deductibles work. Your experience will depend on the nature of your claim and the specifics of your policy.
SELECTIVE PAYS
YOU PAY
(Deductible)
DAMAGES
$12,500
$1,500
$14,000
What is a deductible, and how does it impact my claim?
1 of 3
Contact your insurance agent if you have questions about the claims process.
File your claim online, through the MySelective mobile app, or by calling 1-866-455-9969.
Collect personal details of the injured worker: full name, date of birth, social security number, date of hire, amount of work time lost, etc.
Gather your policy documents and relevant information (date, time, location) about the event
What do I need to file a workers compensation claim as an employer?
The adjuster will help manage the injured employee's medical treatment and coordinate their return to work.
The adjuster explains workers compensation benefits to the injured worker and pays appropriate benefits,
The adjuster makes contact, investigates the claim, and determines compensability,
You or your agent report a claim,
What does the workers compensation claims process look like?
A claim is automatically sent to Selective as "report only," which saves you time and ensures accurate reporting.
Self-care may be recommended, which can help avoid a trip to the ER.
Calling NT24 (1-844-586-3690) connects you and the injured worker with a registered nurse who can advise appropriate treatment for non-life-threatening circumstances.
What are the benefits of calling NT24 after a worker is injured?
Personal
Personal Property
Select your claim type for helpful tips
Workers Comp
Commercial
Commercial Property
Select your claim type for helpful tips
Personal
Business
Select your claims type for helpful tips before you file.
Click the button below to report a claim online or visit the MySelective mobile app.