Simbe’s Club Solution Helps Technology-Forward BJs’ Wholesale Club Deliver Stellar Member & Team Experiences
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BJ's engaged Simbe to
Provide technology to optimize each and every aspect of club operations
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Prices at BJ’s are accurate and consistent across all channels and fliers. Schmadeke is grateful that Tally helps identify any price errors throughout the club.
Fewer Pricing Discrepencies
Insights from Simbe Intelligence triggers AI-powered alerts that speed replenishment and reordering when inventory counts are running low. Tally allows BJ’s to fill out-of-stocks quicker, Schmadeke says.
Reduced OOS rates
Simbe’s platform recommends optimized pick paths for member teams to follow, which also help restock and locate products faster. Simbe’s technology also flags precariously positioned items and advises which products to bring to the floor first, based on expiry dates.
Improved Team Member Experience
BJ’s now has a stronger handle on in-store & backroom inventory and real-time & multi-day visibility to virtual stores. “Tally is an amazing robot. Tally allows us with computer vision to be able to see exactly where our stock is every single day in every place in the store,” Kostka says.
Inventory Management
Leveraging the Simbe Club Solution, the retailer is systematically working toward a superior member experience and heftier market share. BJs team members also enjoy having more time to serve customers.
The Retail Leader
Operating nearly 300 clubs in 21 states, BJ’s clubs provide a curated assortment of grocery, general merchandise, gasoline, and ancillary services to offer a differentiated shopping experience that is further enhanced by its omnichannel offerings.
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50% *
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shorter e-commerce fulfillment
Freed
hours / store / day to better serve shoppers
> 2.5
less out-of-stock items
60% *
Freed
hours / store / day to better serve shoppers
fewer price & promotion errors
>90% *
Freed
hours / store / day to better serve shoppers
Challenge:Accurately track inventory location
Challenge:Decrease out-of-stock (OOS) rates
Challenge:Seamlessly integrate omnichannel operations
*average Simbe customer result
shorter e-commerce fulfillment