The 3 Strengths of Loyal Customers
The 4 Winning CRM Strategies
Partner with Splio to Build Long Lasting Loyalty with your customers
They spend more
A loyal customer spends an average of 67% more than a new customer over 12 months.
Customer Brands powered by Splio Share their Benefits of Loyalty
Loyalty will not be a CRM option in 2025, but a strategic necessity for retail brands.
Loyal customers are not only the most profitable but also your best ambassadors. With a well-executed CRM strategy, you can turn every interaction into a powerful lever for loyalty and growth.
Discover in this infographic why your existing customers are your greatest asset and how to maximize their value with proven strategies from Splio.
67%
2025 Will Be the Year of Loyalty!
Reduced costs
Increased customer value
Improved ROI
Your Best Customer Is the One You Already Have
83% of consumers consider online recommendations more credible than traditional advertising.
They become your ambassadors
A retail brand sees its repurchase rate increase by an average of 30% with a loyalty program.
They come back more often
30%
Loyalty program
Digitalized loyalty card
Animation of members
Tracking loyalty KPIs
+100 retailers
35 millions
13,5 millions
38 millions
87 %
2,7 milliards
utilisent Splio pour fidéliser leurs membres
de cartes dématérialisées dans les Mobile Wallets
membres de programmes de fidélité
de points disponibles chez les membres
de récompenses attribuées
de récompenses
utilisées
The loyalty program has a 70 % adoption rate.
Every customer joins the loyalty program from their first purchase with the rule: 200 points = €15
Les Georgettes’ loyalty program has a 45 % adoption rate.
Loyalty Is Our Expertise
And what if we helped you turn your loyal customers into your greatest asset?
Benefits for CRM Managers
Benefits for Customers
Loyalty means making every customer feel unique and valued
Cultivating Customer Recognition
Build loyalty with or without a loyalty program
Engage from the very first interaction
Focus of thoughtful attentions
Integrated marketing automation and loyalty engine
No-code loyalty program setup
Integration with all CMS and poS on the market
Strategic support for customer loyalty
Easy program access via QR code in store or a link
Personalized wallet push notifications
Loyalty interface on e-commerce website
83%
splio.com
Learn more now!
96 %
48 %
of vouchers led to repeat purchases in 2024
higher than that of non-members
Digitalized loyalty card in mobile wallet
I would like a demo!
3x
he average revenue per member is
Members generate
of the brand’s revenue
Create Loyalty
and Conquer
87 %
of redeemed rewards
38 millions
of distributed rewards
2,7 billion
of points available for members
13,5 million
of digitalized loyalty cards in Mobile Wallets
35 million
loyalty program members
+100 retailers
use Splio to engage and retain their customers