Planned Maintenance & Service Plans for Automatic Doors

Automatic door repair for every make and model, 24-7

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For Immediate Service:

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1-888-DOOR444

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24/7/365 National Call Center

For Extended Coverage Service:

For information about service and planned maintenance programs, speak with a local door service expert.

For replacement parts, contact your local STANLEY Access branch office. Find your local branch.

With the largest geographic footprint in North America for service, STANLEY Access Technologies is your first choice to:

Maintain and repair commercial doors from every manufacturer Provide extended service plans to keep your doors operating efficiently Reduce downtime and maintain compliance for all commercial doors Extend the life of your doors and lower the overall cost of ownership

Malfunctioning automatic doors can mean lost revenue and pose a potential hazard for users. That’s why STANLEY Access Technologies provides:

24/7 service for any commercial door Expedited service for doors protected with an Extended Service Plan Intelligently dispatched through an automated system for faster service Use a toolbox app to smart tune doors for quicker service

Fast and Expedited Service

More than 750 AAADM-certified and OSHA trained technicians Technicians average 12 years of experience Extensively trained with both factory and hands-on education at our state-of-the-art center Local service available across the US and Canada Maintain certifications every year Inspect, diagnose, and service any door from any manufacturer

Highly Knowledgeable, Thoroughly Trained Professionals

Whether your door needs STANLEY parts or parts from another manufacturer for automatic sliding, swing, revolving or ICU doors, we’ve got you covered with:

Warrantied Parts for Peace of Mind

Immediate Troubleshooting Resources

Need help right now? Start here or contact us today.

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Watch the Troubleshooting Video Consult Your Door's Owners Manual Troubleshoot Your Swing Door

Service

24/7/365

Stanley Access Extended Coverage Plans

Find the right service tier to meet your door maintenance needs.

Enhanced Response Time for Door Service As little as 2-4 hour emergency response Scheduled 14-Point Inspections and AAADM-Certified Inspections Identify any deficiencies Follow up with a solution to ensure your doors meet ANSI standards, building codes and AAADM compliance Test, adjust, and lubricate as needed Test all sensors to ensure they adhere to all safety compliance regulations Robust Reporting Capabilities Including (for each door): Service history Number of times each door has been serviced Door location Door manufacturer Warranty status Contract status for every door A Fast Fix the First Time All of our products are backwards compatible and designed with simple serviceability in mind to speed up your experience and with minimal disruption.

Automatic Door Service Plans

A Predictive Approach to Service

Cost money for repairs

Can potentially lose revenue with increased downtime

Even the highest quality commercial doors occasionally break down. Aside from disrupting your schedule, these interruptions in service:

Can violate compliance standards

May be dangerous for users

Take the

PREDICTIVE Approach

What to Expect from a Automatic Door Service Plan from STANLEY Access Technologies

Whether your doors are from STANLEY Access Technologies or another com, we offer service agreements that:

Extend the Asset Life of Doors and Lower Overall cost of Ownership Minimize replacement expenses Keeps your doors working properly longer Provide cost savings with fewer repairs needed Deliver a better overall customer experience Minimize Downtime Allow your automatic doors to operate efficiently Reduce money spent on avoidable repairs and increased heating/cooling expenses Minimize disruptions at your facility

Maintain Compliance for Doors and Reduce Liability Commercial doors are subject to many regulations that could incur fines or censures when doors are out of compliance. Additionally, improperly functioning doors can be dangerous for users which could increase your liability.

Our team of door service experts will help you find the right plan.

Our customers are our top priority. Utilizing a door service plan, you become a Preferred Status Member with:

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FIND OUT MORE ABOUT CUSTOM PACKAGES DESIGNED TO SUIT YOUR NEEDS

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NEED A CUSTOM MAINTENANCE PLAN?

When you work with STANLEY Access Technologies, you get the benefit of 90 years of experience, training and skill. We invented the automatic door in 1931 and have never stopped innovating and developing new technologies to better serve our customers. As a division of Stanley Black and Decker, an American company founded in 1843, STANLEY Access Technologies is a brand known for quality and reliability. We’ve built our system on a foundation of decades of service data, enabling you to meet your goals of lower total cost of ownership and maximum uptime. When you work with us, your dedicated Service Sales Advisor will always provide you with a simple and seamless experience, from placing a service call all the way through invoicing. Our swift response, diagnosis and remediation will keep your doors operating at peak performance.

*Excludes customer abuse and acts of God 1. Option to add 2 or 4 14-pt inspections a year. Option to add AAADM Safety Certification to 14-pt inspection. 2. 7:30am to 4:30pm Mon-Fri. All after hours service and Saturday will be billed a1.5 times the agreed upon hourly rate. All service performed on Sundays and Holidays are billed at 2 times the agreed hourly rate 3.Except for wear items

Expert Door Service Professionals

Included STANLEY Services: Pay as you go for labor, travel and parts

Welcome to the STANLEY Extended Coverage Family. Reduce service calls with: One annual scheduled 14-point inspection to minimize unpredictable expenses Door operation training Dedicated Service Sales Advisor to keep admin tasks running seamlessly Pay-as-you go for labor, travel and parts Every request gets Included STANLEY Services.

This annual plan offers everything in the Peak Performance Plan, plus: All Standard Labor and Travel during business hours Enhanced response time You just pay for parts as you go.

This is our most comprehensive plan. It covers everything in our Peak Performance and Peak Performance LT plans, plus: Parts 90% worn are replaced pro-actively (verses when fail) Parts are included No more surprises, just peace of mind.

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An Out of Service Door is More than Just Inconvenient

1-year warranty* on all Stanley parts – and should yours fail, we can replace them with minimal lead time direct from the factory Partnerships with suppliers to procure competitive parts or we can rebuild them with a 90-day warranty.

Find Out More About Our Service Plan Response Options

When you work with STANLEY Access Technologies, you get the benefit of 90 years of experience, training and skill. We invented the automatic door in 1931 and have never stopped innovating and developing new technologies to better serve our customers. As a division of Stanley Black and Decker, an American company founded in 1843, STANLEY Access Technologies is a brand known for quality and reliability. We’ve built our system on a foundation of decades of service data, enabling you to meet your goals of lower total cost of ownership and maximum uptime. When you work with us, your dedicated Service Account Manager will always provide you with a simple and seamless experience, from placing a service call all the way through invoicing. Our swift response, diagnosis and remediation will keep your doors operating at peak performance.

Expert Door Service Professionals

To get started, let us know a few details and we'll reach out to you as soon as possible to help you find the right maintenance plan.

Request a call with a service sales advisor

Schedule your door service appointment today

STANLEY Access Technologies service experts are standing by, 24-7 to get your doors up back up and operational as soon as possible.