Personalized engagement strategy
Member connects with our team
Care advisor consultation
Medical records collection*
Medical Director outlines navigation plan
Educational reports on diagnosis & treatment options
Additional needs identified*
Verified outcomes member survey ROI Reporting
Beginning of the journey
Everything handled by the care advisor
Things handled by our other departments/teams – research, records, etc.
We provide a seamless healthcare journey for members
* Occurs only when necessary.
Connect with your Health Navigator Care Team
Services may include: