For more than 11 years, TaskUs has served as the trusted partner for some of the most renowned brands in the interactive entertainment industry. When gaming companies want to develop and scale the ultimate player experience, they partner with TaskUs as a way to differentiate their approach to the gaming experience and develop a competitive advantage in a crowded market.
General Customer Support
Cross-selling and Up-selling
User Generated Photo
and Written Reviews
CX Strategy & Transformation
Fraud Preventation for Marketplaces (buyers & sellers)
Trust & Safety
New Product Launch
Customer Journey Mapping
We are highly adaptable and extremely flexible subscribing to cutting-edge technology and processes that enables us to revolutionize the customer experience. Using such tools allows us to align, enhance, boost and/or reinvent our clients' outsourcing needs for the modern age.
TaskUs bravely embraces changes - it is the foundation for innovation. We serve as a launch pad for new ideas for systems, processes, and technology with a proven track record of successful achievement.
100% of our new partners use our proprietary LMS
Process standards, thoughtful reinvention, simplicity, client focus - these are the tenets of our process design methods, Your key objectives define Service Level Agreements (SLAs) and adhere to industry recognized practices and processes for quality assurance.
PCI and SOC Certified
We invest heavily in our Teammates' well-being and happiness. We're ridulously focused on the people that help our clients shine, significantly lowering our attrition rate and protecting the institutional knowledge we work hard to develop, saving our clints money in both the short and long-run.
63% Teammate Referral (Industry Average is 35%)
Start up and Scale Experts
TaskUs is the global leader helping companies to scale headcount, processes, and technical infrastructure successfully through energy and passion, scaling programs by over 5,000%. Our startup clients are newly funded, youthful heritage companies and businesses with S1B+ valuations.
530% + Average Campaign Growth
100% cloud based system
30% of partners piloted TaskUs-inspired innovations
30+ technology partners
Six Sigma and COPC Trained Teams
42% Attrition Rate (Industry Average 80%)
15 Clients with Valuations of over $1 Billion
The Most Coveted Title in Gaming is Not What You Think
How to Use Chat Support to Scale CX Operations, Increase Sales, and Increase CSAT
Game On: Increasing Resolution Rates for the Ultimate Player Experience
Transforming an Underperforming Outbound Sales Organization to Increase Productivity, Pitch Rates, & Performance
How to Optimize a Multilingual,
Get Familiar with TaskUs & Gaming
Meet Your Team