Why We're Different
General Customer Support
Cross-selling and Up-selling
User Generated Photo
and Written Reviews
CX Strategy & Transformation
Fraud Preventation for Marketplaces (buyers & sellers)
Trust & Safety
New Product Launch
Customer Journey Mapping
We work with some of the most disruptive travel and transportation companies in the world, from hotel booking apps and ridesharing services to micromobility companies to scale and differentiate their approach to customer experience.
Services We Offer to the Travel and Transportation Industry
We Work With a Variety of Travel and Transportation Companies
Hotel+ Hospitality Apps
With over a decade of experience, we have formed an unspoken commitment and relentless drive to provide customers with the best experience possible. We go beyond just supporting your operations by collaboratively partnering with you to improve the way you approach CX.
Meet Your Team
Driving Customer Satisfaction During Peak Delivery Hours
Talk to Customers Like They Talk to Each Other
Scaling the Road for Autonomous Vehicle Technology
A Story on the Road to Hyper Growth: The Journey of Exponentially Scaling People
The Suite Life: Solving Seasonal Scaling Issues and Increasing CSAT
We utilize sophisticated WFM technologies to model ideal staffing schedules, as well as take
into account real-time schedule changes and requests. This gives both our clients and TaskUs a way to accurately and easily forecast staffing requirements to accommodate your seasonal volume fluctuations.
TaskUs is centered on fusing data with the latest AI and automation processes to provide clients with effective, lasting solutions outside of the traditional proactive-reactive approach to support. We strategically apply process automation to optimize operations while ensuring quality, consistency, and a seamless customer journey.
Featured Strategic Partner: