NEW
Journeys
Platforms
Practices
Enablers
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2
3
4
Dedicated teams focused on understanding and responding to customer and colleague needs to deliver end-to-end experiences
Groupings of people, funding and technology which enable a specific business, enterprise, or IT capability
A group of colleagues focused exclusively on developing and retaining talent through training, talent strategies, people capabilities, and resource management
Objectives
Deliver better customer outcomes, faster
Business Line
Virtual Value Stream
Go-to-market
Enterprise Enabling
IT for IT
operating model in action
New processes, systems, and ways of working to launch and sustain NEW
Simplify our operating model
Attract and retain talent
