Welcome to our People Team Newsletter. Here we will be highlighting YOU and the latest and greatest about Terminus.
Employee NPS at an All-time High
What is a good NPS score?
Big thank you Terminus Nation for your participation in our 1H Engagement Survey - 94% of you responded! That is unheard of on engagement surveys, so thank you!
We’ve made some incredible improvements from our last survey, including a 24-point increase in our eNPS score (from 21 to 45…for context a few of the leading tech companies are sitting around 20). 50+ is considered “Excellent,” so let’s make that a goal for our next survey. Also, we increased our Lattice score, which is a culmination of all the survey questions, by six-points from where we sat in Q3.
We also saw an awesome amount of comments/feedback come through (nearly 1000!), which we are digging into. There’s always room to improve, so we will read every comment and meet with leaders on action plans.
New Kids on the Block
Introducing Bob White
I'm passionate about college sports, particularly college football. Despite the lack of consistent success by my team (Georgia Tech) over the years, I remain loyal and dedicated....so much so that I've only missed 3 home games since 1989.
What’s your favorite podcast?
The Acquired Podcast. Originally started to explore the successes and failures of specific acquisitions, the show has evolved to delve into the entire journey of a company in each episode. I enjoy the podcast because it explores the strategies, personalities, and interesting tidbits of the company history that are hard to find. If you like reading books about the origins of a company (such as Shoe Dog, about Nike), then you'll probably enjoy this podcast. While not as much of a dedicated fan as my daughters tend to be, I really enjoyed a recent episode about Taylor Swift and her incredible accomplishments building out her platform from a young age to what it is today.
What do you like to do in your free time?
My family and I spend a good bit of lake time during the warm months, enjoying boating and outdoor time together.
I was looking for a company with great people, a strong culture, and an exciting market where I'd enjoy partnering with a fun team along the journey to achieve our goals. As a friend of mine in the UK used to say: Box ticked.
Bob White and family, Wife Dina, daughters Taylor (21), Morgan (19), and Katie (19)). We're a big dog family and are in the market for a new one, this is a picture of our last dog when she was a puppy.
April New Hires
This past month we welcome 9 new employees to Terminus!
Sr. Field Marketing Manager
Platform Support Specialist I
Senior Demand Generation Director
Principal Software Engineer
Marketing Operations Manager
Our First ABM Certification
Big thank you to our marketing team for a successful launch of our first ABM certification. To date, 100 customers and 85 employees have completed the Account-Based Fundamentals course.
This course is broken out into five different lessons that cover a variety of topics and we encourage everyone at the company to become certified, regardless of their role. The exam at the end is optional, but it’ll give you a badge for your LinkedIn profile that will signify your awesomeness at all things ABM strategy.
Best of all? The course is free to all existing Terminus customers and partners with their subscriptions and can be accessed directly via Terminus Academy. The course is also free with registration to any non-customers / partners.
Great Places to Work Survey
If you’ve missed the announcement in the #Terminus-Nation slack channel, we’re participating in the Great Places to Work survey. This survey will allow our team to benchmark the Terminus employee experience and help our team continue to recruit top talent.
Please take the survey you received via email. The deadline to complete is Friday, May 6th. Lots to be proud of! As TK said, let’s light it up!
Alight: Our New Benefits Concierge Service
Did you know that if you are enrolled in Terminus Medical, Dental, and/ or Vision you now have a benefits concierge service through Alight?
Need help understanding your benefits or finding a a great provider? Please watch this short video on all of the services and resources Alight provides.
Alight Health Pro: Dylan Beck
T: 800.513.1667 x1106
Introducing our new Senior People Operations Business Partner, Daniela Riberio!
Daniela is joining us with over 15 years of international experience in Human Resources at companies like Nespresso (Brazil), Nestlé (LATAM), and Burberry (Mexico & USA). At Terminus, she will be partnering with the Engineering, Product, and Operations organizations to support their HR business needs.
Lives near Philadelphia, Pennsylvania
Has 5 children and 2 dogs
Loves to spend her free time at concerts, scuba diving, or at cultural events
Speaks Portuguese, English, and Spanish
Welcome to the team, Daniela!
Last but not least Logan (6 years old Samoyed) and Bella (5 years old mixed breed).
Flávia (19 years old) enjoying her life as a college girl in Brazil, Carolina (13 years old) going through all the middle school drama, Tomás (10 years old) great pitcher crazy about Phillies, Pedro (just turned 3 years old) love dinosaurs and finally Manuela (20 months) parroting her brother or taking care of her baby dolls.
Celebrate the Wins
During the month of April we had a lot of milestones to celebrate:
Ben Warren welcomed a baby girl, Lane Terry Warren, to the family!
Kasey Johnson participated in the CrossFit Games qualifier, and finished 33rd in the world! She will find out Friday whether she advances to the next round.
If you or someone on your team has a personal milestone to celebrate, email at firstname.lastname@example.org with a brief description.
TIDE Lunch & Learn
Last month, our TIDE committee hosted a panel titled, How to Climb the Ladder: Owning your Own Career. Big thank you to our panelists Jordan Mattick, Sydney Cummings, Leo Matthews, Ben Ivers, and Christina Simms.
Watch The Recording
Stephanie Kelly celebrated 6 years at Terminus!
Jessica Pachman celebrated 6 years at Terminus!
Chris Vannoy celebrated 5 years at Terminus!
Christina Simms celebrated 5 years at Terminus!
Nathaniel Rowe celebrated 5 years at Terminus!
Bryan Wade celebrated 5 years at Terminus!
Abe Barghouti celebrated 4 years at Terminus!
Alex Hohe celebrated 4 years at Terminus!
We are hoping to continue this Lunch & Learn series moving forward to bring awareness to a variety of topics. If you are interested in getting involved in our TIDE committee, please refer to our TIDE page on Highspot.