Foundational RMI Concepts and Operations
Overview of Insurance Companies and Roles
Insurance Essentials
3-4 hours to complete
Exploring the Claims Process
Measuring Claims Success
Understanding the Claims Link in the Insurance Value Chain
1-3 hours to complete
Claims
Essentials
Communicating and Collaborating with Claimants
Selecting the Best Form of Communication
Writing Effective Emails
1-2 hours to complete
Mastering Effective Claims Communication
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Understanding Disruptive Technologies
Adapting to the Future of Risk Management
3-4 hours to complete
Emerging Technologies and Risk
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The Evolving Role of the Claims Professional
Effectively Execute the Claims Handling Process
Negotiate Fair Settlements
Build Loyalty with Claimants
Better Resolve Claims Disputes
6-9 months to complete
AIC™
Associate in Claims
Workers Compensation Benefits
Today’s Workers Compensation Landscape
Understanding Workers Compensation Laws
Handling Workers Compensation Claims
Investigating Workers Compensation Fraud
6-9 months to complete
WCCA
Workers Compensation Claims Administration
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Understanding the Workers Comp System
Workers Comp Benefits
Qualifying Criteria for a Workers Comp Injury
1-2 hours to complete
Understanding Workers Compensation Statutes
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Understanding the Workers Comp System
How Workers Comp Laws Evolve
Employers Liability Loss Exposures
1-2 hours to complete
Overview of Workers Compensation
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Strategic Leadership
Business Decision Making
Critical Thinking
Solving Strategic Business Challenges
Gaining a Comprehensive View of Insurance
Improving Your Organization’s Bottom Line
18-24 months to complete
CPCU
If you’re new to risk management and insurance or starting a new role, our foundational courses and programs will help you gain a deeper understanding of RMI fundamentals.
Foundational
If you want to advance in your role and become an expert in your field, our technical courses and programs will provide you with in-demand and in-depth skills you can use right away.
Technical
Designations are multi-course programs designed to deepen your knowledge of risk management and insurance and earn a credential to help you stand out, grow in your career, and lead with confidence.
Designations
Designations
Designations
Technical
Technical
Foundational
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Foundations of Coaching and Mentoring
Navigating Workplace Challenges
Learning and Leading: Establishing a Growth Plan
Coaching and Mentoring RMI Professionals
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Fueling Technology With Data
Streamlining Claims With AI
Predicting and Preventing Losses With AI
AI and the
Insurance Value Chain
ONLINE COURSES
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Developing Strategic Vision
Cultivating an Innovative Mindset
Building and Shaping Culture
Online Courses
Strategic Leadership in Insurance and Risk Management
Designed specifically for designation completers, these standalone courses can be finished in just a few hours and help you grow as a leader in RMI.
Masterclasses
Masterclasses
Masterclasses
3-5 hours to complete
3-5 hours to complete
3-5 hours to complete
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Understanding How AI is Transforming the Claims Process so You Can Drive Real Improvements for Your Customers
1-3 hours to complete
Improving the Claims Experience with AI
Foundational