Communicating and Collaborating with Claimants
Selecting the Best Form of Communication
Writing Effective Emails
1-2 hours to complete
Mastering Effective Claims Communication
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Understanding the Workers Comp Environment
Analyzing Workers Comp Coverage and Claims
Determining Benefits
4-6 weeks to complete
AIC 305: Successfully Evaluating Workers Compensation Claims
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Starting the Workers Comp Claims Process
Investigating Coverage and Compensability
Managing Medical Issues
Facilitating Return to Work and Rehabilitation
Concluding Claims
4-6 weeks to complete
WCCA 301: Handling Workers Comp Claims
Exploring the Workers Comp Environment
Understanding Workers Comp Laws
Reviewing Key Legal Concepts
Surveying Employers Liability
4-6 weeks to complete
WCCA 300: Analyzing the Workers Comp Landscape
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Understanding the Workers Comp System
Workers Comp Benefits
Qualifying Criteria for a Workers Comp Injury
1-2 hours to complete
Understanding Workers Comp Statutes
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Understanding the Workers Comp System
How Workers Comp Laws Evolve
Employers Liability Loss Exposures
1-2 hours to complete
Overview of Workers Compensation
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4-6 weeks to complete
WCCA 302: Conducting Workers Comp Investigations
If you’re new to risk management and insurance or starting a new role, our foundational courses and programs will help you gain a deeper understanding of RMI fundamentals.
Foundational
If you want to advance in your role and become an expert in your field, our technical courses and programs will provide you with in-demand and in-depth skills you can use right away.
Technical
Deepen your knowledge of risk management and insurance with practical designation courses. Earn the The Institutes Designations' Workers Compensation Claims Administration (WCCA™) by completing the below three courses plus ethics.
Designations
Designations
Designations
Technical
Technical
Foundational
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Understanding How AI is Transforming the Claims Process so You Can Drive Real Improvements for Your Customers
1-3 hours to complete
Improving the Claims Experience with AI
Foundational
Exploring Investigative Concepts
Investigating Workers Compensation Fraud
Maintaining Good Faith
Leveraging Claims Data
Making Informed Decisions