People
Employees are paying a heavy price for the rise in retail crime.
Our survey revealed 50% of retailers state there's now an increased need for training and development, whilst 44% of retailers have seen increased turnover, and 42% face recruitment difficulties.
Financial
Increases in business rates, National Insurance contributions and the National Living Wage, will significantly impact retailers.
To manage these costs, many retailers are planning to pass these costs directly to consumers through higher prices.
Legal and regulatory
New legislative measures, such as the standalone offense for attacking shopworkers, aim to curb violence in retail environments.
While these efforts are a positive step towards protecting frontline staff, there are still signficant legal risks for businesses.
