Pleasureable dining experiences are hard to pull off, but when we're dealing with all the moving parts of a buffet service, it can be even more difficult. Get tips for enhancing your buffet service in the tips sheet from Mogogo and BauscherHepp.
Is this seat taken?
Buffet stations are the building blocks of social events ranging from weddings to business gatherings. For operators, this means a need for structures that are visually pleasing, versatile, and economical. The right stations can help create successful buffet service.
Studies show that certain color combinations can result in certain moods and reactions in guests. Red and yellow, for example, are known to stimulate hunger. Darker tones can make people feel more intimate, while brighter ones can enhance openness and space.
Where you place your food and beverages will directly impact the guest experience, as well as the profitability of your buffet. Linear layouts, with a definitive beginning and end, should lead with popular items that are less expensive. Curved spaces can allow operators to do more with smaller rooms and spaces.
Comfort is key. When guests feel welcome, when they feel at ease to approach any station of the buffet, they will remember the entire experience as a positive one. Operators must walk the line between spaciousness and coziness, considering factors like the natural surroundings and climate, in order to create comfortable environments.
You have to think like your guests. Even the smallest of details can impact someone's mood, experience, and ultimately, opinion of your service. Whether playful or sophisticated, support your setting with details to trigger particular behavioral responses.
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Building a Better Buffet