COM ROOM
MEDICAL LAB
PROPERTY LAB
HEAVY EQUIPMENT LAB
AUTO LAB
INTRODUCTION
Join us on a tour of Travelers Claim University – our flagship learning institution dedicated to helping our Claim professionals better serve our customers.
INTRODUCTION
Explore Travelers Claim University

INTRODUCTION
Here, Claim professionals gain hands-on, experiential learning to help build and refine their expertise. Experience with damaged vehicles, mechanical systems and repair techniques helps them
respond to our customers’ losses quickly
and effectively.
TOUR THE LAB
Auto Lab
COM ROOM
MEDICAL LAB
PROPERTY LAB
HEAVY EQUIPMENT LAB
AUTO LAB
HEAVY EQUIPMENT LAB
AUTO LAB
From evaluating damage, theft and a variety of loss scenarios to understanding how advanced telematics systems integrate into newer commercial fleet vehicles, our heavy equipment
& specialty lab helps our Claim professionals develop the perfect blend of experience,
training and expertise to deliver optimal
claim outcomes for our customers.
TOUR THE LAB
Heavy Equipment & Specialty Lab
COM ROOM
MEDICAL LAB
PROPERTY LAB
INTRODUCTION

PROPERTY LAB
HEAVY EQUIPMENT LAB
Get a behind-the-scenes glimpse at Claim University’s two fully functioning freestanding homes, as well as some smaller mock-ups addressing solar panels, roofing, framing, plumbing and electrical displays. Here, Claim professionals practice writing
estimates and using estimating software.
TOUR THE LAB
Property Lab
COM ROOM
MEDICAL LAB
AUTO LAB
INTRODUCTION

MEDICAL LAB
PROPERTY LAB
See how we deliver innovative programs that combine our dynamic curriculum with hands-on learning opportunities. The knowledge Claim professionals gain empowers them to help Travelers customers manage rising medical costs, and ensure their business, brand and reputation are protected.
TOUR THE LAB
Medical Lab
COM ROOM
HEAVY EQUIPMENT LAB
AUTO LAB
INTRODUCTION

Our Catastrophe Operations Management Room (COM Room) enables real-time monitoring of weather, risk and our customers’ exposure.
Watch how our analytic and geospatial capabilities aggregate and display claim trends and other operational intelligence data to help us make faster, more precise claim decisions for
our customers.
TOUR THE ROOM
Catastrophe Operations Management
COM ROOM
MEDICAL LAB
PROPERTY LAB
HEAVY EQUIPMENT LAB
AUTO LAB
INTRODUCTION
