Booking confirmation
Payment
reminders
E-ticket
Holiday extras
Have a great holiday!
Get ready to go
Woohoo, you’ve hit the book button and the holiday countdown is now in full swing. A booking confirmation will be delivered to your inbox straight away. Don’t worry about printing it, it’s just for your records.
If you make a change to your holiday, we’ll send you a new booking confirmation with the updated details. Oh, and don’t forget, you can view your booking and make payments on Manage My Booking at tui.co.uk.
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If you’re paying by Direct Debit, you can find your payment dates on your booking confirmation.
If you’re paying another way, we’ll include the date your full balance is due. We’ll send you a reminder closer to the time, too.
Before you go –
payment reminders
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When you book –
booking confirmation
Before you go
28 days before departure
14 to 3 days before departure
1 day before departure
Before you go
When you book
If you’ve said yes to be contacted about holiday extras – like flight seats and experiences – we’ll get in touch to let you know what’s on offer before you go.
Before you go – holiday extras
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Now you’re closer to departure, you’ll get your e-ticket with all your booking details.
Don’t worry about printing it, it’s just for your records.
28 days before departure – e-ticket
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It’s almost time! We’ll get in touch with tips on how to make your journey a breeze and how you can get in touch with us while you’re away.
If you’re flying with TUI Airways, you can check in online for your flight and get your boarding passes.
Visit our check-in and airport FAQs to find out more.
Flying with another airline? Check out our FAQs for customers flying with other airlines.
14 to 3 days before departure – get ready to go
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Yippee! We’ll send you some more info on how to get in touch with us while you’re away and how to find your transfer when you land.
Once you’ve landed, we’ll let you know which bus number to look for.
All that’s left now is to have a great holiday!
1 day before departure –
have a great holiday!
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Booking confirmation
Payment reminders
Holiday extras
E-ticket
Get ready to go
Have a great holiday!
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Booking confirmation
Payment reminders
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Payment reminders
Holiday extras
E-ticket
Payment remin
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