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In This Response
Who We Are
Product Solutions
Project Approach
A Dedicated Partner
Learn More
Who
What
How
Why
February 24, 2023
Beck Atlanta Furniture RFP
Specifications
Floor Plans
Day 2 & Beyond
Account & Project Management
Process
Success Stories
Diversity
Team
About Us
Ergonomics
Warranties
Sincerely, Your turnerboone and Haworth team
We thank you for your consideration and look forward to the next steps in your selection process.
Advantages that add value
Research
We’d like to introduce our team, and help Beck Atlanta understand how we will provide value throughout your entire project, from conception and design to installation and beyond. Using our products, services, and knowledge, our mission is to provide Project Earth a tailored interior that enhances your business, stirs your spirit, and sustains the planet.
Experienced team
We have a network of experts from around the world that inform our understanding of the workplace today and in the future. This cross-functional team helps guide our research agenda and partners with leading institutions to conduct primary and secondary analysis.
Our team includes senior leadership and expert in-house staff experienced in providing a full range of services for projects with a wide variety of size and complexity. Our boutique approach utilizes critical listening and our interactive, open process of collaboration and communication helps Beck Atlanta envision their workspace in an unprecedented light.
turnerboone is unmatched in creating workspace solutions that foster connectivity, collaboration, and community — immersing employees and visitors in destination workplace environments that build relationships and redefine the organizational experience.
We sincerely appreciate the opportunity to submit our proposal for furniture and installation for Beck Atlanta.
Thank you
Non-obsolescence Policy
Pricing
The turnerboone Difference
As a Best-in-Class Haworth Preferred dealer, turnerboone specializes in conceptualizing, procuring, installing and maintaining furniture and modular building product for commercial interiors and educational spaces at the highest standard of service seen in the industry. Since 2004, we have been on a focused journey as a company, transforming the way we do business so we can deliver beautiful furniture solutions with integrity, ethics, and accountability.
Our boutique approach allows us to listen and truly collaborate with you and your design team to apply and execute your project’s vision. Our thoughtful solutions and emphasis on operational excellence are a reflection of that understanding and appreciation for our client’s growth strategy, company mission, and requirements for attentive day-to-day service support.
Unmatched service
Design understanding
Industry expertise
Enhancing your workspace takes an artistic perspective, as well as practical know-how. By leveraging our strong relationships within the design community and our own design sensibilities, we seamlessly work with our clients and their designers to find the right furniture application that complements and enhances their cultural and business objectives for the workplace.
It’s your space, your culture, and your brand. You supply the vision. We add the expertise. Our extensive client list includes the below leading enterprises.
Norfolk Southern Coca-Cola Delta Community Credit Union
NCR HQ Georgia Pacific HQ Inspire Brands HQ Atlanta Hawks
State Farm Arena King & Spalding Anthem HQ
Diversity is core to our company’s values and how we operate as a leader in our community. We believe in building a workforce that embraces all races, genders, religions, and orientations. These different perspectives, experiences, and backgrounds create a sustainable advantage for us as a company, and for the clients we serve. The Women’s Business Enterprise National Council (WBENC) is the largest certifier of women-owned businesses in the U.S. and a leading advocate for women business owners and entrepreneurs. turnerboone is WBENC certified and both turnerboone and tbi services are 100% women-owned and operated businesses.
100%
We believe that diversity promotes innovation, creates opportunity, and facilitates partnerships that fuel the economy.
Diversity at turnerboone
turnerboone will work with the entire Beck Atlanta team to develop furniture typicals and assist you by providing a range of options that will meet your application criteria and maintain your budget. Services include:
How We Make It Perfect
Haworth
turnerboone
Primary point of contact
Principal
Ellen Turner
Senior Account Manager
Shannon Morris
Ellen Turner is cofounder and principal at turnerboone. She is responsible for business development, financial, and business strategy. With over 22 years of achievements within the commercial furniture and flooring industries, Ellen brings tenacity and commitment to every interiors project that she is involved in. She makes it a point to be personally accessible to clients and is driven by the meaningful relationships cultivated as a result. turnerboone was named Forbes Top 25 Small Giants (Businesses) in America for 2017. In 2010, Ellen was awarded 3rd place in “Business to Business Magazine’s” Top 25 Entrepreneurs and is a member of the Young President Organization (YPO). She formerly served on the Emerging Leaders Board of Children’s Healthcare of Atlanta and has also served on the board of Big Brothers, Big Sisters.
eturner@turnerboone.com Office: 678.399.5209 Cell: 770.547.9587
View Ellen's Bio
Laura Boone is co-founder and principal at turnerboone where she is responsible for business development, marketing, and brand strategy. Combining an art and design background, Laura has over 20 years of experience in the contract furniture industry, a passion for relationship building, and brings industry insight to turnerboone’s leadership team. She builds and earns trust directly with her clients through her high level of accessibility, integrity and accountability. These relationships don’t end upon project completion, instead they flourish and continue for years. turnerboone was named Forbes Top 25 Small Giants (Businesses) in America for 2017. In 2010, Laura was awarded 3rd place in “Business to Business Magazine’s” Top 25 Entrepreneurs. She is a former board member of CREW Atlanta and is currently on the board of the Alma G. Davis Foundation.
lboone@turnerboone.com Office: 678.399.5210 Cell: 678.427.6937
Laura Boone
View Laura's Bio
Alen plays a crucial role in project scheduling & quality control. He supervises installation crews to ensure maximum efficiency and attention to detail in every aspect of the installation process, from set-up to cleanup. He maintains a focus on efficiency and craftsmanship, ensuring site decorum is observed at all times. Alen works diligently with the installation team to prepare and protect architectural elements, to clean the site, and recycle materials at the end of each and day, keeping safety as a top priority throughout. He ensures all product is installed to specification and within the scheduled timeline. As our Field Services Director he has simultaneously managed projects including GA Pacific, State Farm Arena, & Norfolk Southern.
alen.kudic@tbiserv.com Office: 404.600.2059 Cell: 404.952.9384
Field Services Director tbi services
Alen Kudic
View Alen's Bio
Project Manager
Senior Account Executive
Steve Kuhlke
Steve is a Senior Account Executive for Haworth in the Georgia market. He has been in the office furniture industry for over 25 years and with Haworth since July 2017. Steve is responsible for working with turnerboone to evaluate customer requirements, develop product solutions and prepare customized specifications that address the customers business needs. Steve will work in conjunction with the entire team to ensure that the highest level of service and project performance are achieved resulting in a successful partnership with Martin Concrete.
steve.kuhlke@haworth.com Cell: 404.245.5745
We personally commit our very best to the success of every project.
The three pillars of Haworth are what differentiate us. While our competitors may make claims in one or more of these areas, we are the only organization of our kind to demonstrate all three: Family Owned, Global Expertise, and Design Led.
The Haworth Values define our business behavior, inform our decisions, and communicate our brand in the global markets we serve and the communities in which we live. They have guided three generations of leadership and continue to foster our spirit to grow and evolve.
We listen to our Customers. We rely on our Members. We honor Integrity. We embrace Continuous Learning.
We lead with Design. We create Value. We work to make the World better.
Values-Driven Organization
Family Owned
As a family-owned and privately held global company, we are able to truly focus on long-term strategy. We don’t make decisions based on a single financial quarter. This allows us to make long-term investments and business decisions to benefit our clients, members, and communities.
Global Expertise
Operating in 120 countries, we design, source and manufacture products in the markets where they are delivered. This ensures that solutions are tailored to distinct cultures and client preferences, allowing for greater agility, and more sustainable sourcing.
Design Led
Design thinking permeates everything we do — from products to spaces. We scout talent internationally and partner with today’s leading architects and designers, bringing clients fresh ideas and the best possible products and solutions.
About Haworth
Anthem HQ
Boston Consulting Group
Anthem Headquarters
Atlanta, Ga.
Jenn Yun, Director of Corporate Real Estate, Anthem Jennifer.Yun@anthem.com 757.573.7667
Workstations, Offices, Ancillary, and Reuse
Project Scope
Anthem consolidated multiple locations into two newly constructed towers to house a single HQ location. turnerboone’s ability to inventory and reuse select existing products provided a great value to the client. The space plan is designed to give Anthem flexibility to achieve maximum usage of their real estate investment. Workspaces are not dedicated, which encourages users to sit in whatever setting best suits their task for the day. The resulting workplace supports wellness, sustainability, and connection to the community.
Project description
Design Firm: Nelson PM Firm: Savills Studley Project Size: 300,000 SF Year: 2020
Erin Siller, Nelson ESiller@nelsonww.com 404.881.1811
Assisted in VE selections Custom furniture solutions Provided mock ups to make sure fit and finish were perfect
SERVICES PROVIDED
Workstations and Ancillary
The renovation was designed around the core corporate values and creating a familial, homelike atmosphere. The design allows for individual comfort and personalization through advanced ergonomics, ensuring that extended hours spent in the office are comfortable and productive. Most important, employees have a choice of work setting, from heads-down to huddle space and larger collaboration areas.
Design Firm: Nelson Project Size: 65,000 SF Year: 2018
The Coca Cola Company
Inspire Brands
Sabine Apollon-Lopez, Lead Client Representative, idea|span slopez@lcg-ci.com O: 678.634.2985 C: 404.521.6309
Technology Headquarters: 1,895 employees; 1,708 workstations Compose, Master Series, Reside, Beside, Belong, X-Series
PROJECT SCOPE
PRODUCT MIX
Project Size: 273,000 SF Year: 2013 & Ongoing
Norfolk Southern Headquarters
Teresa Penley Sheppard JLL Teresa.Sheppard@am.jll.com P: 404.906.9095
Workstations, private offices, ancillary furniture, and outdoor furniture to serve employees diverse needs. Two towers provide 3,1000 employees an open, flexible and collaborative environment. Project goals were to create an all-encompassing campus that reimagines the employee work environment and experience
Project Size: 750,000 SF Year: 2021 Design Firm: HOK PM Firm: JLL
Norfolk Southern
Panos Kokkinos Senior Manager, Energy & Facilities Services panos.kokkinos@nscorp.com O: 757.629.2324 C: 757.274.1991
Workstations, Private Offices, Conference and Huddle Rooms, Break Room, Ancillary Furniture, Accessories, Walls Number of Floors: 2 common space,10 workplace Number of Workstations: Roughly 1800
Total Project Cost: $13,000,000 Project Size: 465,000 SF Year: 2018
NCR HQ
Jason Hoeft Project Manager, JLL O: 404.995.2284 C: 470.426.4041 jason.hoeft@am.jll.com
turnerboone provided a comprehensive range of seating and ancillary applications for NCR that met a variety of needs and spanned 34 floors. The client’s primary goal was to create an abundance of stylish, comfortable, flexible alternative work locations, as well as outfit the public spaces, dining and food service areas, fitness, wellness areas among others.
Project Size: 710,000 SF Year: 2018
Children’s Healthcare of Atlanta
Lisa Maloney Manager, Occupancy & Space Management Planning, Design, and Construction P: 404.785.2262
Office furniture for support staff including marketing, accounting, IS&T, engineering, outreach and other departments Seven executive offices Large educational area for hands-on training
Project Size: 595,500 SF Year: 2019 & Ongoing
Through our 16 years of exponential growth, we have fine-tuned our signature service and developed a team of client-centric specialists that create world-class furniture solutions while guiding our clients every step of the way.
We love our clients
Maintain
Coordinate
Attend
Submit
Prepare
Develop
Cost Estimate
Recommend
Maintain a running status report of furniture budgets, order entry, acknowledgements, deliveries, and change requests and issue the report to the project team on a weekly basis.
Coordinate with the entire Beck Atlanta team, the General Contractor, and MEP Engineer on electrical and other installation details pertaining to the build-out of the space for all furniture product. This includes, but is not limited to, locating all floor penetrations, electrical cores, and whip locations for the general contractor in the field.
Attend weekly project meetings (when appropriate or requested) to advise the project team, request required decisions, define and coordinate schedules, and administer corrections as specified by the project team.
Submit installation plans for owner/architect written sign-off prior to order entry.
Prepare a schedule of unit prices for workspace types developed.
Develop detailed plans (with dimensions), drawings, and specifications for workspaces as required.
Accurate cost estimating to assist design team with finish, materials/samples as required.
Recommend alternate product to improve the schedule, budget, and/or facilitate timely installation (if desired).
By The Numbers
Service Director tbi services
Director, Account Management
Christine Ausman
Hayley Lowe
Senior Designer
Zach Rodgers
Design Market Manager
Paul Phaknikone
Georgia Pacific HQ
Adam Powell, CIG Consulting apowell@cig-atl.com Mobile 770.861.5258
Workstations, Private Offices, Conference and Huddle Rooms, Break Room, Ancillary Furniture and Accessories
Georgia Pacific wanted to explore modern options that departed from the traditional offices and cubicles they previously utilized and embrace flexible workplace features such as hoteling desks, multiple conference and huddle rooms, and seamless technology integration. Renovations were completed in four phases, which include 20 floors which have been outfitted with 2,163 workstations, 293 private offices, and a combined total of 611 focus, conference, and huddle rooms.
Design Firm: Hendrick PM Firm: CBRE Project Size: 850,000 SF Year: 2020
Atlanta Hawks Practice Facility
Hawks Practice Facility
David Painter Director of Facilities, Atlanta Hawks & Phillips Arena David.Painter@hawks.com 404.263.2952
Coaches and Training Staff Workstations and Private Offices, Executive Offices for Team Head Coach and General Manager, Executive Conference, Huddle Rooms, Draft War Room, Break Room, Ancillary Furniture and Accessories
Total Project Cost: $1,000,000 Project Size: 30,000+ SF Year: 2017
Shannon N. Kitzrow Vice President Project & Development Services, JLL Shannon.Kitzrow@am.jll.com 404.775.8980
Ancillary and Conference Space
Originally planned to be a renovation of existing space, the strategy ultimately turned in to a multi-floor expansion to house employees involved in multiple mergers and acquisitions. Bringing different cultures and brands together into one space presented a challenge, but the design team’s concept allowed for maximum functional flexibility while providing opportunity for spirited interjection of color and pattern.
Design Firm: Gensler PM Firm: JLL Project Size: 450,000 SF Year: 2019
26
25
500+
Zach is a hands on, highly adaptable, project manager with over 10 years of experience in construction and furniture. His skills include excellent client/end user communication, identification and understanding of project scope, a keen eye for detail, and an ability to identify and resolve potential issues early on. Zach tracks, schedules, and coordinates installations with all parties, creates and updates project trackers, troubleshoots any furniture-related issues, and ensures all product is properly installed. Some of his day-to-day duties include but are not limited to tracking, scheduling, on-site coordination, installation planning and phasing, punch lists, and project closeout.
zach.rodgers@turnerboone.com Cell: 770.540.2554
Hayley is an experienced designer who has been dedicated to designing and specifying contract furniture since she graduated with her BFA in Interior Design from the University of Georgia in 2010. As your dedicated Senior Designer she will take your vision and furniture preferences and transform them into drawings and renderings, ensure the specifications are accurate, and create installation drawings for successful implementation of your project. Hayley’s main goal with each project is to design with intent, by focusing on the client’s needs for each space in a project build-out.
hayley.lowe@turnerboone.com Cell: 404.918.3382
Shannon has been in the commercial interior design industry for more than 23 years and with turnerboone since December 2021. With extensive experience in workplace projects of all size and complexity, Shannon is a strategic thinker who drives project delivery and exceeds client expectations utilizing consistent and organized practices. Solid business acumen and excellent communication skills promote her ability to clearly lead and manage successful projects while developing and strengthening client relationships. Some of the notable clients Shannon has worked with include The Boston Consulting Group, BakerHostetler LLP, Georgia’s Own Credit Union, Anthem and National Vision.
shannon.morris@turnerboone.com Office: 404.733.1060 Cell: 678.399.5216
Paul has over 15 years of experience as an Interior Designer and A&D Representative. He has been with Haworth since June 2018. He serves as the liaison between the design firm and internal project team. Paul’s goal is to ensure that the project runs smoothly throughout the entire process by communicating and advocating to meet the client’s budget and overall needs without compromising the design firms’ design intent. He specializes in space planning, systems furniture, finish specifications, construction documents with client, spanning, including residential, hospitality, corporate offices, retail, and professional services. Paul holds a BFA in Interior Design from the University of Georgia.
paul.phaknikone@haworth.com Cell: 404.625.1239
As a sales leader, Cyndi is responsible for developing, directing, and implementing strategic business partnerships that lead to long-term enterprise account development. She provides leadership, support, and direction to the Southeast Sales and A&D teams, strategizes with our local business influencers and dealer distribution partners for mutual success, and strengthens the partnerships with our new and existing client base. Cyndi has been with Haworth for over 20 years. She has held various Sales and Regional Director roles ranging from Commercial to Global Accounts, in addition to 5 years of experience as a Haworth dealership Principal.
cyndi.king@haworth.com Cell: 813.601.3921
Regional Director, Global Accounts
Cyndi King
Christine has over 15 years experience in the design and commercial furniture industry. She has been with turnerboone since January 2013 and earned her Bachelors of Fine Arts, Interior Design from the Art Institute of Atlanta. Christine’s day-to-day responsibilities include but are not limited to, project initiation, budgeting, planning, design and specification, client relations, vendor relations, on-site trade coordination, installation management and project closeout. Some of her recent larger projects are Norfolk Southern, Anthem, Boston Consulting Group, NCR, Inspire Brands, Equifax, Invesco, Colliers International, Hawkins Parnell Thackston & Young, Coca-Cola, Delta Community Credit Union, CARE HQ, and Moxie Interactive.
christine@turnerboone.com Cell: 770.658.6829
View Christine's Bio
Cameron works alongside the turnerboone project team and Haworth to ensure that the respective client needs are being realized. From project inception through completion Cameron’s role is to ensure that the Haworth solutions being proposed exceed the client’s requirements and positively influence employee productivity. Cameron has over 15 years of experience in design and furnishings working in various roles from design, marketing and sales leadership where she has led the International design efforts at two prestigious interior design firms. She has been instrumental in ensuring projects were being specified, delivered and installed effectively and efficiently. Cameron works with clients to include Norfolk Southern and Randstad.
cameron.zentz@haworth.com Cell: 404.245.5745
Account Manager
Cameron Zentz
Family of Brands
Director, Project Coordination
Kristi Kenny
Kristi brings over 22 years of experience within the commercial furniture industry. She has been with turnerboone since October 2013. As Project Coordinator, her day-to-day job duties include but are not limited to order placement and tracking, vendor relations, working with project managers to assure product arrival coordinates with project schedule and project closeout. Some of the larger projects she has been involved in are Colliers International, Benedict College, Coca-Cola and Pace Academy.
kristi@turnerboone.com Cell: 561.252.6244
View Kristi's Bio
Download the PDF Response
$959,923.76
Project Total
$838,885.15
Subtotal
$69,990.00
Delivery and Install
$0
Freight
$675.00
Design/Project Mgmt
Tax
$50,373.61
View Pricing Spreadsheet for Breakdown
$6,808.00
Alternates
Haworth Resonate modular lounge with 3 armless segments and 1 integrated table segment
Haworth Poppy sled base guest chair
Haworth Jive 48” round table with disc base, no power
BeHold credenza, 16”D x 84”W overall, 2 closed cabinets, and 1 open/box/file storage segment
Interview Room
Download the Pricing Spreadsheet
One Alliance Level 3 | LOW Budget Option
One Alliance Level 3 | HIGH Budget Option
Monarch Level 4 | LOW Budget Option
Monarch Level 4 | HIGH Budget Option
A Seamless Process
turnerboone plans large and complex projects from award to final punch, keeping everything on-site moving smoothly and on track.
Process Map
Understand
Client Approval Place Order
Product Manufacturing
Delivery & Installation
Interview key stakeholders Observational site tours Programming
Your Account Manager will be your single point of contact for your project. Our account managers are fully trained to provide guidance and services in the following areas.
Participation in weekly meetings, coordinating with other contractors and trades to ensure orderly progress of work.
A Project Tracker is sent out weekly until all ship dates are noted. All product acknowledgment dates are noted, C.O.M. orders tracked separately, and an updated summary will be provided weekly.
Execution and Monitoring
All incidents are recorded, documented, and issued in a formal punch list. The turnerboone team submits all claims to the corresponding vendors within two (2) business days of punch walk through. The punch list is updated with replacement or repair information as it is acknowledged and will be issued to the project team weekly. Multi-tier projects will have a Project Tracker documenting ship dates, install dates, and punch dates for any new and warranty products.
Efficient Punch Tracking
Punch Process & Documentation
Immediately following install completion, a formal punch walk-through will be scheduled and completed.
Punch & Documentation
tbi’s expert warehouse management team quickly and efficiently receives, inspects, warehouses, and delivers shipments to clients’ sites on time.
With an experienced team of installers, installation support, and movers trained and certified to receive, deliver, install, and service all major brands of office furniture, systems furniture, architectural wall systems, and more, tbi can ensure the process runs smoothly.
Conveniently located in Smyrna with easy access to I-75, I-85, I-20, I-285, and Midtown and Downtown Atlanta. Over 30,000 square feet of clean, dry, and fully-insured warehouse space. tbi will warehouse product for 30 days free of charge starting on the first day of installation. After that initial time frame has past, the charge for warehousing is $1.00/sq. ft., billed monthly. All product packaging is visually inspected at the point of receipt. Any noticeable damages are further investigated and immediately claimed with the vendor if product is compromised. Inventory control specialists receive, stage, and tag all incoming product and create receiving reports for the team.
The End is Only the Beginning
Our reputation for client satisfaction comes from the ability to efficiently manage and coordinate all aspects of the commercial interiors process, and we ensure that coordination and service continues after successful project completion.
We want your employees to be confident and comfortable using the products in your new space. To accomplish this, we will provide a transition plan executed by the same individuals you have worked with since the beginning. Your team will be available to assist in managing expectations and answering questions prior to your move-in date and will also be available post-occupancy for ongoing training.
Customer Support Plan
Should any issues arise post-installation, you can reach out directly to your Project Manager in order to initiate any service requests or additional issues. If a power issue is interrupting or impeding occupants’ work environment, we will work to dispatch an installer as soon as possible, typically no longer than several hours from receiving the request, depending on the request. If another type of functional problem is reported, other than a power issue, we dispatch installers to evaluate whether the issue can be remedied onsite or if additional parts are needed, and immediately work to fulfill the request. This type of site visit typically has a turnaround time of 1 to 2 days. Warranty parts are generally received within 5 to 15 business days, and then an installation is scheduled immediately upon receipt.
Our on-call Field Service Manager is available to address small or urgent needs, such as lock cores, warranty issues, quick repair needs and same day delivery. This value-added service ensures all issues or problems with your products are immediately and completely resolved and your expectations are met or exceeded. This attests to turnerboone’s ability to be flexible, innovative, and intuitive problem-solvers and corrective action champions for our clients.
Same Day Service
Day 2 & beyond
On site chair fittings and individual workspace orientation upon move-in at no additional charge.
Our Project Managers use PlanGrid, a construction software, to manage punch related items in the field and create data rich reports that include markups and photos directly on the floor plans.
Sent out after the punch walk through has been completed and updated as ship dates are received. Also sent out to schedule punch installations.
Recommend specifications Choose finishes Adjust specifications C.O.M. reserved
Approve and place order
Client sign-off on all specifications
Terms and conditions, purchase order
Create client project tracker with acknowledgements
turnerboone PM involvement, construction progress, site process
PM expedites, receives and inventories product in warehouse, reports damage
Schedule lead times Site conditions Electrical hold-tos
Storing as required until delivery
Site verifications, critical dimensions, electrical, job site prep
File freight claims
Certified assembly and installation of product on the job site
On-site project management
Client walk-through and punch
Punch delivery and resolution
Field verification of dimensions of loading dock, freight elevator, corridors and/or access to space.
Ensuring adequate building surface protection is provided for both walls and floors during delivery and installation and packing material and trash is removed upon completion.
Verification of the on site receipt of the product when it is delivered to confirm accurate receipt of goods and communicate immediately any type of delivery problems, damages, or errors.
Perform a detailed pre-punch with the installation crew to discuss any install challenges and resolution plans.
Coordinate floor core locations for whips and provide appropriate whip lengths to power source.
Regular site visits throughout the duration of the install to pinpoint any challenges (concealed damage, missing parts, etc.) and immediately claim with the vendor.
We provide product manuals and FAQ resources to facility personnel, i.e. key plans, reconfigurations, and turnerboone repair and maintenance contact information.
Instruct facilities staff on cleaning requirements, routine maintenance, and making minor furniture adjustments.
Step 4
Installation
Step 3
Procurement
Step 2
Conceptualizing
Step 1
Our service to our clients doesn’t end after installation. We remain partners for the life of our materials and are your go-to party should any need arise. Our team includes field technicians who provide orientation training and demonstrations on all product features and functions. Our on-call Field Service Manager is available to address small or urgent needs, such as lock cores, warranty issues, quick repair needs and same day delivery. This service ensures all issues or problems with your products are immediately and completely resolved and your expectations are met or exceeded. Our team continually strives to be flexible, innovative, and intuitive problem-solvers and corrective action champions.
When it comes time to install our client's chosen furniture, our team leads the process every step of the way. Our project managers attend construction meetings and smoothly coordinate with the general contractor and any subcontractors. We ensure all logistical planning and installation scheduling is on target for the installation crew. turnerboone oversees all installation crews on-site, and provides a detailed installation plan with input from the client team, including a phase, schedule, on-site room drawings, plan ID tags and more — all while ensuring building and floor protection. Our team will coordinate any removal of furniture packing material or debris. When it’s time for the initial reveal, our clients see a pristine, clean interior ready to be used.
When working with our clients and their designers, we take care of everything including all order management and all direct coordination with manufacturers. We are meticulously organized, tracking every part of an order, including ship dates, on-site dates, back-order notifications, logistics tracking and more. All of our client products are shipped directly to our warehouses and are immediately inspected for damages by our expert team.
At turnerboone, we work with our clients and their designers to conceptualize beautiful and productive workspaces. We offer consulting services on product selection to fit any budget. From guided showroom tours that help envision your dream end-result to negotiating prices from the 200+ manufacturers we work with, we help our clients create workspace solutions that foster connectivity, collaboration, and community. We understand the importance of sustainable practices and we are committed to helping our clients achieve LEED certification by providing products that support safe and healthy environments.
Project Planning & Budgeting
• Programming • Design development • Finish selection • Planning • 3D visualization • Virtual walk-through
We provide consulting services to fit any budget and price all aspects of your project, providing options when requested to reduce cost, improve schedule, and facilitate timely installation. We take all precautions to eliminate supply-chain issues that may arise, which include monitoring discontinuations, testing for COM, and reserving yardage.
We create detailed project management schedules and work with every department involved in order execution. Because of the intensive examination and planning that is done on the front-end of the order process, our team often detects and eliminates problems before they occur. Your dedicated Project Manager will keep your project on time, on budget and aligned with the overall vision by managing site deliveries, installation, and crews. Project Management responsibilities include:
Procurement & Installation
tbi services can ensure your project is done efficiently, correctly, and safely by their experienced team of installers, installation support, and movers who are trained and certified to receive, deliver, install, and service all brands of office furniture, systems furniture, architectural wall systems, and more. As a sister company to turnerboone, tbi services executes seamless communication and coordination between your installation team and project manager, reducing response time and providing the flexibility to adapt to changing needs and priorities. Each installation team is led by meticulously-organized, manufacturer-certified technicians trained in effective customer service. These installation leads supervise their crews for maximum efficiency and attention to detail in every aspect of the installation process, from set-up to clean-up. They maintain a focus on efficiency and craftsmanship and ensure site decorum is maintained. They will work diligently to prepare and protect architectural elements, clean and recycle materials at the end of each day, and keep safety a top priority.
tbi services is a separate, bonded, and insured full-service installation and delivery company wholly-owned by turnerboone specializing in the professional installation and relocation of commercial office furniture.
Warehousing
a turnerboone company
In addition, some customers have requested comprehensive service contracts that include regular and ongoing service visits at desired increments to cover minor or major moves, adds, changes, adjustments and other requests.
Moves, Adds, and Changes
Provide maintenance and reconfiguration services Perform quarterly service audits on furniture condition; checks on furniture mechanisms; address maintenance issues; maintain a high level of performance, appearance and image of the furniture Provide service parts and monitor inventory level to ensure customer maintenance needs are met.
We work with outside companies who can help develop buy back plans for any existing furniture.
Same day service
Product orientation
Warranty issues
Moves, adds, and changes
Haworth was the first office furniture manufacturer in our industry to achieve Zero Waste to Landfill status for all our North American operations, as well as our manufacturing facilities abroad. We produce 131 low-emitting product lines and have reduced our VOC emissions by over 90%, GHG emissions by 70%, and energy use by almost 30%. We were also among the first ISO 14001 certified furniture manufacturers (1995) and at present, all our manufacturing facilities worldwide are ISO 14001 certified.
We are committed to providing our customers with products that support safe and healthy environments. Our products are composed of high-recycled content, have high recyclability at end of life, and more than 95% of our products are GREENGUARD Indoor Air Quality and/or BIFMA level certified for lower emissions. Most of our wood products are offered as FSC certified. With few exceptions, most Haworth product is manufactured locally for the market it serves — in the US for customers in North America, in Europe for European customers, and in Asia and India for the Asian Pacific market — resulting in lower fuel emissions and a reduced carbon footprint. We demand the same commitment to the environment from our suppliers.
Supporting Healthy Employees
Neck strain. Lower back pain. Aches in the legs. There’s an “ouch factor” in the office. One of the biggest culprits? Sitting.
We spend hours upon hours sitting at our desks and hunched over our keyboards. But, in recent years, sitting has been described as the new smoking because of a litany of health risks tied to inactivity. However, research has shown that standing all day isn’t healthy, either. So, what do we do? MOVE. Our bodies are designed to move; lingering too long in any one position will cause issues. Movement — and the encouragement of it — should be a key consideration in any office floor plan.
The Research
Ergonomic Desk Set-up Tips
Providing ergonomic workspaces that fit each user can help people work safely and effectively. Use these tips to design comfortable spaces that allow people to feel healthier and be more productive. Good workplace design fosters well-being and employee engagement, ultimately leading to higher organizational performance.
Only burns one calorie per minute
The Drawbacks Of Sitting/Not Moving
The Benefits Of Standing/Moving
Thirty minutes to an hour of daily exercise is not enough to counteract the negative effects of prolonged sitting.
Good cholesterol drops by 20% after just two hours of sitting down.
Electrical activity in the leg muscles shut off the moment you sit down.
Men and women who sit for more than 23 hours a week are 64% more likely to die from heart disease.
Staying in one position for extended periods of time, whether sitting or standing, has negative health impacts.
Look
Reach
Sit
Stand
Earlier research on the effects of sedentary work focused primarily on reducing cardiovascular disease and obesity. While worthwhile, focusing solely on these health concerns ignored other nuances and benefits around the “sit, stand, or both” debate. Luckily, newer research has revealed the following:
Adjust the computer monitor to be approximately an arm’s length away from the front of the body and at a height that keeps the head in an upright (neutral) posture.
Users should sit/stand centered at their task/computer monitor.
Incorporate task lighting to illuminate the worksurface.
Height of the worksurface or armrests should provide support for the forearm in a manner that avoids leaning to one side or lifting the shoulders.
Items used less frequently should be placed in the secondary work zone, while those used more frequently are in the primary work zone. Adjust access if necessary when moving from sitting to standing.
Keep elbow angle between 70 and 120 degrees, and keep wrists straight while working.
When sitting, armrests should not interfere with user getting close to the worksurface.
Torso to thigh angle should be 90 degrees or greater when sitting.
Provide adjustable seating that allows user to assume different postures in upright, reclined, or forward tilt positions
Keep elbows and arms close to the body; upper arms should hang down straight at user’s side.
Clearance under the worksurface should allow room for legs without contacting the surface above.
Feet should be flat on the floor or on a footrest when sitting.
Allow for freedom of movement—there should be no obstructions at foot level.
Provide a height-adjustable table to offer opportunities to change positions and postures.
Allow for freedom of movement— there should be no obstructions at foot level.
Think movement/steps and posture change throughout the workday. • It is important to assume different postures while standing. • Every step helps the body maintain proper metabolism.
Begin standing in sessions that last 15 minutes or less and slowly increase standing time.
low-emitting product lines
131
reduction in VOC emissions
90%
reduction in GHG emissions
70%
reduction in energy use
30%
Standing burns calories at a rate of 50 calories per hour. Standing for three hours a day over a five-day work week will burn 750 calories per week, 30,000 calories over a year, and around eight pounds of fat.
Standing reduces spinal shrinkage, fatigue, and discomfort.
Standing does not reduce productivity.
Standing increases perceived energy and mood.
If multiple people collaborate while standing, the group’s performance improves.
Movement and varying positions throughout the day offers more health benefits than only sitting or only standing.
Haworth was the first Zero Waste to Landfill Corporation in the World
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All 20 global manufacturing facilitiesare ISO-14001 certified
All 20 global manufacturing facilities contribute Zero Waste to Landfill
13 LEED certified facilities
Our designers implement sustainable objectives that contribute toward certifications from BIFMA LEVEL®, European LEVEL, GREENGUARD®, and others. This drive toward sustainable, healthier solutions helps protect the planet and meet client expectations.
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We have intimate knowledge of the investment a typical project incurs, both with utilizing the Integrated Palette and without. We've seen a recurring trend that over time, companies who have invested in Integrated Palette, actually end up saving money when the time comes to reconfigure their space based on changing needs.
Integrated Palette is a grouping of product lines that work together seamlessly to adapt to changes in your needs and environment – allowing maximum flexibility in configuration, design, and connectivity
With IP
Without IP
Company Spend ($)
Year 1
Year 2
Year 3
Significant Cost Savings
Visually appropriate; able to create a harmonious landscape
Visual Logic
How products relate to the environment and leverage the connection between furniture and space
Interface Logic
How products connect to each other across product lines for easy adaptability
Interconnectivity Logic
Consistency among furniture systems and compatibility to architectural platforms
Dimensional Logic
Consistent, coherent, and intelligent relationships between products when applied together
Planning Logic
Design for the Environment strategies bring continuity of materials to simplify overlap among products
Materials Logic
The scope and rationale for finish selection and specification across products for consistency, compatibility, availability, and longevity
Finish Logic
The Seven Design Logics
To deliver the ultimate in ease of reconfiguration and high-performance, furniture systems, Haworth carefully considered the future of building construction, design principles, work styles, and organizational cultures. Our solution is an integrated offering that enables unique combinations and offers the boundless potential to pursue distinctive layouts. Like the architectural pieces and furniture we produce, each of the variables above must come together in the right way to have a positive effect on performance. Unlike other manufacturers that coordinate their offerings to match only visually, Haworth product platforms are engineered across seven design logics, creating true integration that provides limitless opportunities for new spatial designs, as well as future adaptability with the same products.
Great Alone, Better Together
Integrated Palette
Haworth’s Integrated Palette stems from years of research that indicated upcoming changes in how people work, where they work, and evolving organizational cultures.
Future Assurance
Promise of Integration
Haworth’s Integrated Palette offers not only a sound investment with unparalleled quality, but it also represents Future Assurance. This comes from building a long-term partnership. Haworth’s future product development will follow the same product design strategy, assuring your furniture and architectural interior assets will serve even more application needs over time. This approach will further ease space reconfigurations by broadened application possibilities, and save City of Huntsville money, waste, and downtime.
Design Freedom
The integrated kit of parts can create unique combinations and offers boundless potential to pursue distinctive layouts. To carry out our Promise of Integration, Haworth carefully considered the future of building construction, design principles, work styles, and organizational cultures when designing this holistic kit of parts. Much like the architectural pieces and furniture we produce, each of the variables above must come together in the right way to have a positive effect on performance.
The Integrated Palette allows for a wide range of Design Freedom — from traditional applications to unconventional, and anywhere in between. Using various components from different product lines that integrate creates the ability for the designer to have endless possibilities and true design freedom. Pieces can be moved, swapped, and rearranged, allowing the City of Huntsville to focus on a design that works.
Designed to embrace change, Organic Workspace helps you align space with strategy.
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