Intro
Human Well-Being
Organizational Culture
Floorplate Transformation
Your Unique Solution
Return to Work(place)
Supporting Well-Being, Preserving Culture, and Transforming the Floorplate in a New Normal
9/6/24
Work Considerations – Our Plan Informs Yours
What happens in the home office?
•
•
How do you make workers feel comfortable returning to work?
•
What are your protocols for cleaning?
•
Will your employees be wearing masks?
•
How will your entrance and lobby look different (protocols and space)?
•
Will your employees bring more items to work (lunch and supplies)?
An Integrated View
Organic Workspace
Our perspective and process for understanding the work environment and how people use it.
•
Global knowledge
•
Unique design point of view
•
Product and space expertise
•
Best practices
•
Balance the needs of your people and space as we navigate return to the workplace
An Integrated View
Haworth Expertise
Haworth Expertise
Floorplate to Workpoint
Remote Work
Floorplate to Workpoint
Remote Work
Employee Well-Being
Affordances
Three critical areas of focus to help you navigate return to the workplace in a COVID-19 environment
Elements of a space that encourage certain behaviors, enabling optimal human performance—cognitively, emotionally, and physically.
Organizational Culture
Competing Values Framework
A culture model developed from the major indicators of effective organizations that defines four culture types.
Transforming the Floorplate
Integrated Palette™
A family of adaptable product platforms developed from our insights on human, organizational, and facility performance.
•
Consider lobby/entry point, facility flow, and circulation areas
•
Determine where interaction and collaboration take place
•
Add employee options for more mobility and flexibility to leave dense areas
Employee well-being
Continue providing views of nature and access to daylight to reduce stress.
Organizational
culture
Utilize open collaboration areas to support visual connection while social distancing.
Transforming the floorplate
Convert unassigned spaces to assigned spaces to address density challenges.
Guidelines should balance personal interaction and collaboration — both virtually and physically.
•
Identify total occupancy by floorplate
•
Define the quantity of positions needed on site
•
Determine which roles are optimal for remote work
•
Assess your floorplate density level to meet physical distancing guidelines
•
Determine the ratio of individual workpoints and the maximum space occupancy
•
If space doesn’t allow, determine sequencing and work rotation for remote workers
Haworth Expertise
Floorplate to Workpoint
Remote Work
Human
Well-Being
Affordances Framework
Confident Employees - Floorplate
Confident Employees - Workpoint
Confident Employees - Workpoint
Example: Insulation (Focus, Comfort)
•
Panels
•
Screens
•
Storage
Consider Orientation
Confident Employees - Floorplate
•
Consider leveraging spaces that:
•
Provide access to daylight
•
Support mobility and access to retreat spaces
Affordances Framework
Affordances Framework
•
Consider what Affordances relieve stress, provide security, and improve performance
•
Evaluate the Affordances needed for each work team
•
Determine how this will be supported in the new layout when adjusting the workspace for physical distancing
Provide access to outdoor working spaces
Example: Well-Being (Inspiration, Recovery)
Confident Employees - Floorplate
Confident Employees - Workpoint
Vertical space division utilizing:
6 Foot Distancing
Organizational Culture
Why Workspace Culture Matters
Competing Values Framework
Make Changes with Care
Make Change with Care
Preserving your unique culture will:
•
Empower your workforce
•
Leverage your space
•
Serves as a guidepost for people’s needs and goals
Competing Values Framework
Culture (the way your organization works, communicates, innovates) is as important as business strategy. Aligning your approach to the new way of working with your cultural norms will:
Why Workspace Culture Matters
•
An organization’s mission & how it represents itself
•
The attitudes formed through company processes and actions that inform what employees think
•
What a company represents in the form of products, services, processes, publications, dress code, location, and their work environment.
Before
After
Before
Potential Positive Effects
Decreasing eye contact may improve focused attention
Decreased eye contact may encourage walking to interact with a co-worker
Increasing vertical surface area provides increased space for Embedding and Externalizing
Spatial interventions may increase workers’ sense of physical security and safety
After
Why Workspace Culture Matters
Competing Values Framework
Make Changes with Care
Artifacts
Assumptions
Values
Confidence
Connect your people
4 Tips:
Communication Program
Employee Mobility
Reinforce Culture and Values
Group Work Technologies
1.
2.
3.
4.
•
•
•
•
•
Leverage your space more efficiently based on your culture in the COVID-19 environment
Floorplate Transformation
Comprehensive Solution
Migration Path
Design Implications
Design Implications
Divide space utilizing
Migration Path
Quickly adjust for the near future—reacting to the pandemic situation and/or long-term strategies you can prepare for with more time to plan.
Comprehensive Solution
Integrated Palette™ is a family of adaptable product platforms developed from our insights on human, organizational, and facility performance
•
Spans architectural – work systems – freestanding products (from floorplate to the workpoint)
•
Integration logic easily adjust and reconfigure workpoint applications quickly and cost-effectively (short-term or long-term)
Before
After
Before
After
Comprehensive Solution
•
Will you be screening for temperature?
•
How will your amenities change (cafeteria, refresh, outdoor)?
•
How will circulation paths change?
•
How will you ensure physical distancing?
•
What tools do you have to feel secure?
Our team of experts can help with:
Aligning people and space for optimal performance
Supporting people’s physical and psychological health to build confidence and enhance performance
Understanding and preserving your culture to empower your workforce and leverage your space in new ways
Addressing facility requirements, density, and exposure while mitigating risk
Personal control and safety need additional emphasis and will be defined in different ways in new normal.
The ability to focus will be affected by stress levels due to technology, distractions, extra noise
Example: Culture and Affordances
Example: Culture and Affordances
Potential Negative Effects
Physical assets are often a part of these cultures making remote working more challenging
The fast pace of these cultures causes frequent interactions which may be reduced by ‘distancing’
Alternatives to whiteboards may need to be sought out such as flip charts
Additional individual workstations may need to replace communal areas to increase ‘distancing while limiting remote work if possible
•
•
Alternatives to whiteboards may need to be sought out such as flip charts
Additional individual workstations may need to replace communal areas to increase ‘distancing while limiting remote work if possible
•
•
Example: Culture and Affordances
Floorplate
Application Approach
•
Allows for modularity, materiality, and finish compatibility to build on existing solutions to address changing business concerns
Reuse in this application:
72%
76%
of the parts
of product in cost
Migration Path
Design Implications
Cleanliness
Safety
Density
Interaction/Collaboration
User Control
Technology
Determine total occupancy, which roles are optimal to perform remote work, and how it will affect the floorplate.
Communicate guidelines for cleaning and use of spaces, and switch out surface materials to accommodate cleanability.
Convey new protocols, shift unassigned spaces to assigned for individuals, and adjust workpoint configurations to accommodate boundaries between workers.
Analyze facility circulation to achieve appropriate distancing and repurpose spaces to comply with physical distancing norms.
Provide physical and virtual solutions for personal interaction and
team collaboration, integrating technology to connect on-site and
off-site team members.
Provide individuals with a variety of spaces to safely accomplish their work, including options for mobility, flexibility, personalization, and cleanliness.
Publish supported platforms for communicating internally and externally, create protocols for communication, and utilize digital display for messaging and communications.
4 Tips:
Care and Maintenance
1.
Bleach Cleanable Textiles
3.
Covid-19 Disinfection Instructions
2.
Cleaning and Disinfection Infographic
4.
Before
After
Before
After
An Integrated View
Human Well-Being
Organizational Culture
Floorplate Transformation
Your Unique Solution
Floorplate
We start by looking at the entire floorplate—where interaction and collaboration take place—right down to the individual workpoint.
Remote work
Create a rotating work schedule to bring people in the office on different days.
•
•
Provide technology at workpoints and in open areas for teams to connect with those who are working remotely.
Density
Rotate occupants to maintain correct density levels.
•
Change furniture in collaborative areas to decrease occupancy levels.
•
Collaboration
Provide areas away from workpoints for people to connect—physically distanced yet in the same space or virtually with remote workers.
•
Provide more alternative workpoints in repurposed collaboration areas.
•
Technology
Adapt collaborative areas to communicate with remote workers
•
Incorporate ways to communicate strategy with occupants, such as additional signage and display screens
•
Floorplate
Application Approach
This matrix shows all the spaces we are addressing to accommodate group and individual work in open and enclosed environments.
Application Approach
Your Unique Solution
Finding Balance
Team of Experts
Ways to Engage - Contact
Ways to Engage - Contact
Ways to Engage - Contact
Arrange a listening session. We’ll then share what we've been learning about workplace issues, best practices and how work in this new era will affect the way you implement and manage your workplace.
Team of Experts
Team of Experts
The Global Workplace Ideation, Global Research, and Co-create teams have developed strategies to help transform your work areas.
Finding Balance
Finding Balance
Listen
Interpret
Let’s have a discussion. What you are biggest concerns about returning the workplace? How will it affect your people? Your organization? What plans do you have already to address the changes?
Leveraging our dealer network, facility management knowledge, and workplace strategy research, we can share insights that will balance the needs of your people and space as you return to the workplace.
Our resources will help you with employee well-being, culture preservation, and floorplate transformation in changing times.
1.
2.
Haworth and turnerboone team will walk you through short-term options and long-term solutions in development.
3.
Arrange for a Client Consult Session with one or several of our knowledge experts (Global Workplace Research, Ideation, Co-create team).
Email: name@turnerboone.com
Phone: 1.234.568.1011
Visualize
Conceptualize your Return the Work(place) solution. Tools include: your existing floorplan, our visualization tools, ideas starters and product information.
Solve
A finalized a plan that’s right for your culture, ensures people are performing their best, and leverages existing product so you can reconfigure.
Workpoint Example
Workpoint Example
Workpoint Example
Storage-based 113
Storage-based 113
Current State
Short-Term
Long-Term
Current State
Current State
•
Pedestals double as storage and guest seating for user control
Short-Term
Short-Term
•
Team member rotation ensures 50% occupancy
•
Guest seating (pedestals) removed to deter visitors
•
Screens and storage give occupant control of space
Long-Term
Long-Term
•
Screens added for more enclosure
•
Additional space allows for personalization
•
Materiality assessed for cleanability and changed as needed
•
Seating orientation changed to accommodate six occupants
Private Office 01
Benching 178
Café 04
Benching 123
Conference 130
Panel-based 107
Beam-based 185
Current State
Short-Term
Long-Term
Current State
Current State
•
Private office gives occupant control of space
Short-Term
Short-Term
Long-Term
Long-Term
•
Private office gives occupant control of space
•
Alternative areas provided for individual work
•
Guest chair repositioned to safely encourage interaction
•
Seating materiality includes faux leather for cleanability
Private Office 01
•
Coat closet added for user control over personal items
•
Touchless light installed for control and safety
•
Private office gives occupant control of space
•
Alternative areas provided for individual work
•
Guest chair repositioned to safely encourage interaction
•
Poufs removed to eliminate fabric surfaces and gathering area
Rachel Young
senior sales executive
Understand the work being done, your current workspace utilization, and how it will change in the new normal.
•
Repurpose some collaboration areas to individual work areas to address density
The elements in the workspace that influence the physical, cognitive, and emotional needs of people.
Intro
Open Space
Enclosed Space
Individual Work
Group Work
Panel-Based
Storage-Based
Beam-Based
Desk-Based
Benching
Café
Lobby
Community
Lounge
Dining and Bar
Outdoor
Conference Room
Training
Private Office
Retreat
Enclosed Space
Individual Work
Open Space
Individual Work
Current State
Short-Term
Long-Term
Current State
Current State
•
Materiality assessed for cleanability and changed as needed
Short-Term
Short-Term
•
Materiality assessed for cleanability and changed as needed
•
Individual storage provided for worker needs
•
Benching scaled down from 6 occupants to 4
Long-Term
Long-Term
•
Materiality assessed for cleanability and changed as needed
•
Individual storage provided for worker needs
•
Screens adapted for individual workpoints
•
Panels added with appropriate height
Benching 123
Open Space
Individual Work
•
Individual storage provided for worker needs
•
Storage cubbies adapted for individual workpoints
Current State
Short-Term
Long-Term
Current State
Current State
•
Height-adjustable tables accommodate posture change
•
Storage creates boundaries for separation from aisleway
Short-Term
Short-Term
•
Materiality assessed for cleanability and changed as needed
•
Storage creates boundaries for separation from aisleway
•
Fewer chairs support physical distancing
Long-Term
Long-Term
•
Materiality assessed for cleanability and changed as needed
•
Storage creates boundaries for separation from aisleway
•
Screens shield adjacent occupants
•
Additional wall creates a barrier
Benching 178
Open Space
Individual Work
Current State
Short-Term
Long-Term
Current State
Current State
•
Materiality assessed for cleanability and changed as needed
Short-Term
Short-Term
•
Materiality assessed for cleanability and changed as needed
•
Single seats provide proper distance
•
Cleaning protocols are in place
Long-Term
Long-Term
Café 04
Open Space
Individual Work
•
Additional space provided between booths
•
Fewer chairs prohibit gathering
•
Direct view to others supports conversations in open space
•
Materiality assessed for cleanability and changed as needed
•
Single seats provide proper distance
•
Cleaning protocols are in place
•
Fewer chairs prohibit gathering
•
Direct view to others supports conversations in open space
Current State
Short-Term
Long-Term
Current State
Current State
•
Digital screens provided for connection to remote workers
Short-Term
Short-Term
•
Digital screens provided for connection to remote workers
•
Fewer chairs support physical distancing
•
Safe place for personal interaction
Long-Term
Long-Term
•
Digital screens provided for connection to remote workers
•
Fewer chairs support physical distancing
•
Safe place for personal interaction
•
Materiality assessed for cleanability and changed
•
Door removed for touchless entry and air circulation
•
Tables on casters for mobility and user control
Conference 130
Enclosed Space
Group Work
•
Sled base chairs for stability with mobile tables
Current State
Short-Term
Long-Term
Current State
Current State
•
Height-adjustable tables accommodate posture change
Short-Term
Short-Term
•
Removal of stools controls occupancy
Long-Term
Long-Term
Panel-based 107
Open Space
Individual Work
•
Storage and panel height accommodate vertical and horizontal separation
•
Height-adjustable tables accommodate posture change
•
Storage and panel height accommodate vertical and horizontal separation
•
Removing work tools eases cleanability
•
Height-adjustable tables accommodate posture change
•
Storage and panel height accommodate vertical and horizontal separation
•
Removal of stools controls occupancy
•
Removing work tools eases cleanability
Current State
Short-Term
Long-Term
Current State
Current State
•
Screens provide boundaries for added security
Short-Term
Short-Term
•
Screens provide boundaries for added security
•
Guest chair removed to deter visitors
•
Accessories removed for ease of cleanability
Long-Term
Long-Term
•
Screens provide boundaries for added security
•
Change in user orientation creates separation between occupants
•
Increased screen height on spine wall creates boundary
•
Accessories removed for ease of cleanability
Beam-Based 185
Open Space
Individual Work
•
Hard surface screens offer cleanability
Assigned Workspaces
Assigned Workspaces
(Alternate Schedule)
Retreat Spaces
Enclosed Collaborative Capacity
Open Collaborative Capacity
Assigned Workspaces
with
Rachel Young
Senior Sales Executive
205.746.1556
rachel.young@turnerboone.com
turnerboone.com
Contact Us
Please reach out and let us help you navigate your Return to Work(place)!
