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Must-know items, including important deadlines, action items
and more, before the new year begins
Your End-of-Year Member Checklist
Prepare for the end of 2023 by completing these housekeeping tasks
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Don’t delay. Complete these end-of-year tasks today.
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As we near the end of 2023, we’re excited for a new season of travel with Hilton Grand Vacations. There are just a few housekeeping tasks to complete to be able to enjoy the full benefits of your Club membership in the coming year. Our end-of-year checklist is your step-by-step guide to make sure you’re ready for a brand-new year with us in 2024. Here’s where to start.
The deadline to pay your maintenance fees and Club Dues is January 1, 2024
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Club Traveler
Look out for your Assessment Billing Notice
You’ll be notified via email once your Assessment Billing Notice is ready (or you’ll receive a copy via mail if you have not opted in to receive digital loan and mortgage communications from HGV). For expediency, you can always find your Assessment Billing Notice and Budget, as well as your HOA Statement, once posted, after you log in to the Member website. To do so:
Stay in touch! Make sure your contact information and communications preferences are
up to date to receive all your notices on time.
Update your information here.
Click on Ownership (top navigation menu) followed by HOA (left navigation menu). Note: If you have multiple contracts, choose the one you’d like to view.
Then, select View Your HOA Information.
You can find your Assessment Billing Notice and Budget in the Owners Communications section under HOA Documents by Year; select 2023.
You can find your HOA statement under HOA Statements; select 2023.
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Please note: Billing documents are uploaded as each board finalizes the assessments, and not all assessments will be posted at the same time. In addition, as statements can be found under the year they are issued, you’ll find your 2024 statements and billing notices under 2023. For additional information, view our Guide to Understanding Your Statement on the Member website.
Select Ownership followed by HOA.
Select View Your HOA Information and choose the contract you’d like to pay.
Under HOA Account Details, you’ll see the total amount due. Click Make a Payment.
Follow the instructions on the Make a Maintenance Fee Payment page to finalize your transaction.
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Be sure to pay your fees before the deadline so you can enjoy your upcoming vacation with us. The deadline to pay your annual fees is January 1, 2024, at 11:59 p.m. ET.
You can skip the end-of-year rush and pay your fees on the Member website as soon as your assessment is available. Paying online is simple — just follow the instructions below:
Pay your fees
Don’t forget to save your unused points for even more travel in 2024
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If you have unused 2023 ClubPoints, you can save them into 2024 to use on reservations in the Home Resort and Club Reservation windows, as well as for Club Partner reservations. You can also deposit your points into RCI by December 31, 2023, at 11:59 p.m. ET, to extend them for two additional years.
When you save your unused 2023 ClubPoints before November 30, 2023, at 11:59 p.m. ET, you’ll save $70 off the regular Save Points Deposit fee of $219, and even more when doing so online.
The final deadline to save your unused 2023 ClubPoints is December 31, 2023, at 11:59 p.m. ET, but we recommend getting started right away due to the end-of-year rush and long call wait times (if you need assistance by phone).
Save your unused ClubPoints
If you prefer to call our Club Contact Center to save your points, we have expanded our hours of operation this holiday season and are available Monday–Friday from 8 a.m. to 10 p.m. ET and Saturdays from 8 a.m. to 5:30 p.m. ET. For contact information, visit the Member website.
To avoid end-of-year phone waits, consider using our online self-service tools. However, if you do have to call Club, please use the call-back feature. You will not lose your place in line and will be called as soon as a Club Counselor is available to assist you.
Now that your housekeeping items are complete, it’s time to begin planning your next great vacation. But to optimize availability for your 2024 travels, remember to plan ahead as much as possible. Searching and booking as far out as the different reservation windows allow will assist you in securing your most desired vacation. Click here for details on each unique reservation window.