Transform the Team Member Experience to Fuel Operational Excellence in Manufacturing
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View Shift Supervisor Experience
View Frontline Employee Experience
UKG Dimensions™ delivers intelligent automation with unprecedented levels of operational insight to fuel data-driven decision making so manufacturers can deliver better outcomes for the business and all their people – from the executive office to the plant floor.
Put UKG Dimensions to work for your organization!
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Click through this interactive demo to discover modern workforce management designed for your entire workforce. Choose an employee below and then click the yellow circles on each page.
*For the best experience, this interactive demo should be viewed from a desktop.
View overtime hours as a percent of productive hours chart
View overtime targets by business unit chart
Return to Employee Selection Menu
As COO, Kelly Peterson is tasked with keeping the organization running efficiently, safely, and profitably. To do so, she needs visibility into organizational performance. Thanks to UKG Dimensions, she has an interactive dashboard with critical labor data at her fingertips.
Chief Operating Officer
Go home
For example, Kelly can quickly identify which departments are contributing the most overtime. And see which have high non-productive hours. The combination of the two in a single department means there’s a problem which needs to be addressed by her management team.
Expand unacceptable business units
In UKG Dimensions, Kelly can also set up targets so she can see how her team is doing against goals – are things good, or not? If targets aren’t being met, she can easily drill into the data to see which business units are struggling.
It looks like the Maintenance group has exceeded the target for Absenteeism Hours as a percent of Productive Hours which has been a recent trend. Seems like now is a good time to have a conversation with the Plant Manager about what's going on in the Maintenance department.
View overtime hours by department
View lost time in the last 90 days
Michael Martin is responsible for everything that goes on inside the factory. From managing labor costs, meeting production goals, and protecting his most valuable asset – his people, he’s always busy. Having real-time operational data with his personalized UKG Dimensions dashboard makes his job easier. He can easily monitor important metrics like overtime and safety.
Plant Manager
Drill into warehouse hours
Even though Production has the highest overtime hours, Michael can see they are operating efficiently, with a low percentage of non-productive hours. The real issue is the Warehouse which has both high OT and non-productive hours.
Taking a closer look, Michael finds that the Shippers are responsible for all of the non-productive hours – and have the most OT. Armed with actionable data, Michael can talk to his Shipping Manager so they can address the root cause.
Drill into safety incidents
Michael’s top priority is keeping the heart of his operation safe – his team members. That’s why he keeps a close eye on lost time due to safety issues. For example, he can easily see that Assemblers have lost the most hours in the past 90 days.
Upon closer inspection, Michael sees that 33 safety incidents have occurred recently. Thankfully none were serious injuries, but that’s unusually high so Michael decides additional safety protocol training is needed for his assembly team.
View overtime costs as a percent of total labor
Issue verbal warning to employee
View notifications
Frank Smith is a dedicated supervisor responsible for managing several crews on first shift. In the past, he was tied to his desk dealing with administrative issues instead of being on the floor. Now, with UKG Dimensions, he’s able to manage all of his daily tasks from a tablet, so he can work untethered and truly connect with his team.
Shift Supervisor
Drill into Crew 2
Frank’s manager, Michael, alerted him to a potential overtime issue with one of his crews. Looks like Crew 2 has the highest number of OT hours, so he starts his search there.
Drill into the mechanics
Initially, Frank suspects the Electricians – with the highest OT hours – might be causing the issue. But he notices they have zero non-productive hours so efficiency is great. With overtime being needed to hit goals, he’s worried about burnout. Armed with data, he might be able to make a business case to open a new requisition for another Electrician. Looks like the culprit is actually the Mechanics.
Exit and go home
With enhanced reporting capabilities, Frank can see at the individual employee level what’s happening. Looks like now is a good time to have a performance management discussion with Alex to find out what’s causing his non-productive time to spike.
Apply Emily's verbal warning
While not the favorite part of his job, Frank is accountable for administering the attendance policy. UKG Dimensions makes it easier by alerting him when he needs to take action. In this case, Emily needs a verbal warning for her tardiness. The intelligent automation saves Frank a ton of time and he has confidence the policies are enforced consistently so everyone is treated fairly.
View Jordon's time-off request
Frank has a few notifications – 3 team members have submitted time-off requests. Thanks to intelligent automation, he doesn’t have to do anything. UKG Dimensions automatically approves qualified time-off requests*. Meaning the employee has adequate accruals, the shift has proper coverage, and work rules are addressed. This saves Frank valuable time and his employees get instant feedback so they can start making plans – which they love.
*Note: organizations can choose to enable or disable this feature.
Even though Frank doesn’t have to approve the request, he likes receiving the notifications so he knows what’s going on with his crews. Plus, he can be sure to ask his team members if they have fun plans for their days off – so he can be the type of caring supervisor people want to work for.
Punch in or out
Request time off
Howard Edwards is an assembler on first shift. He likes his work and has a good relationship with his coworkers and supervisor, Frank. When not at work, Howard enjoys fishing, gaming, and hanging out with friends. Technology plays a big role in his personal life so Howard is glad his company leverages digital tools to help him excel in his job and manage work-life balance.
Check personal efficiency
Frontline Employee
Select a start date
Howard’s buddy texts him asking if he wants to go fishing this Friday. He’s supposed to work but thinks he has some vacation time left which he confirms on his mobile phone – now he can definitely request the day off.
Select the start date
Selecting the date for the time off request is quick and easy thanks to a familiar calendar view – it looks like all his other apps.
Submit time-off request
Howard checks for accuracy and submits – the request is sent to Frank. He can even sync his calendar with his teammates so they know he’s off too.
Yes! Howard is good to go as his manager has automated approvals set up. Looks like there’s enough coverage for the shift so Howard’s vacation day won’t be an issue. He’s excited for a day of fishing with his friend!
As an assembler, Howard must meet or exceed specific efficiency targets, which is how his manager measures his performance. And these metrics impact his ability to achieve a quarterly bonus. With UKG Dimensions, Howard can check his stats whenever he wants - typically after every shift, so he can assess if he’s on track for his bonus. He appreciates this type of visibility so he can course correct if needed and maximize his bonus potential.
Complete daily wellness check
Usually when Howard gets to work, he punches in using a time clock. Lately, to maximize social distancing, he’s been allowed to punch in with his mobile device. His company is very safety-focused so he’s also been completing a wellness check before punching in.
Submit daily wellness check
The wellness check is quick and easy, Howard is prompted to answer a few questions and he’s done within seconds. Later in the day, before clocking out, he’ll also attest that he took his meal break, and report any potential safety violations.
Finish daily wellness check
Howard appreciates that his employer has health and safety checks in place – it gives him peace of mind that they are looking after the well-being of their team members.
Clock in
With the daily wellness check complete, he’s ready to clock into his shift.
The green banner confirms he’s clocked in and ready to get to work!