Try it Out
Build better work experiences for all
Empower Employees Through Self-Service
In only 6 steps
DIVE IN
Employee Self-Service
Sophia recently received some great news — she’s about to become a first-time mother! Let’s see how UKG People Assist, part of the UKG HR Service Delivery platform, empowers her to find the relevant policy information and initiate the maternity leave process through self-service.
Steps:
1
2
3
4
5
6
Click to search the knowledge base
Sophia starts by logging into her company’s knowledge base to review their maternity leave policy. She can find this information multiple ways, including typing keywords into the search bar.
Connect with us to learn more!
(TM)
Sophia’s search turns up the maternity leave article that’s relevant to her. This personalized result is based on the information that exists in her company’s human resource information system (HRIS). Since Sophia is a full-time employee, she won't see the policy for part-time workers.
Click to view the article
Click to submit the maternity leave form
Sophia reviews the maternity leave policy and necessary steps. Now that she has the information she needs, she’s ready to kick off the process, which she can do directly from the article.
UKG People Assist is integrated with ACME's HRIS, so Sophia doesn’t need to re-enter her employee data. It’s automatically carried over. Sophia just needs to enter any additional information or relevant documentation that pertains to this particular request.
Click to send the request to HR
Based on predefined workflows, Sophia’s request is routed to the right HR specialists to manage. From here, Sophia can easily track the status of her request and any other requests she previously sent to HR.
Click to view Sophia's requests
Sophia can easily view all her open and closed requests and see exactly where each one is in the process. She can also drill into any of these requests to view further details, including any messages exchanged with HR. With UKG People Assist, employees can quickly and easily initiate complex processes on their own, saving everyone time and avoiding confusion. Discover how your organization can enable employee self-service like this.
Download
Wasn’t that easy? See how you can empower employees to find answers to their questions — and free up valuable time for HR to focus on strategic projects. Check out the UKG People Assist product profile!
Learn more