Case Study
How USI helped a medical diagnostics company improve benefits engagement and employee satisfaction.
Strategies
and Solutions
Positive Financial Impact
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The business manager was able to significantly reduce time spent preparing for open enrollment and responding to employees’ benefits questions. The vendor’s personalized focus on enrollment helped increase engagement with the medical benefit to 62%. Voluntary benefit enrollment also increased to 65%. With the addition of voluntary benefits and group whole life insurance, the client saved $1,564 in benefits administration technology costs.
Background
A medical diagnostics provider with 34 employees hired a new business manager to assist with day-to-day operations, including payroll, finance, and benefits administration. As open enrollment approached, it became clear the business manager needed help with benefits communication and enrollment, but the client did not have the budget to hire additional support staff.
65%
voluntary benefits enrollment
62%
measurable results
USI helped the client partner with a full-service benefits administration vendor to streamline open enrollment and increase employee benefits engagement.
With the help of the USI-recommended vendor, the client developed a robust open enrollment strategy, including an enrollment portal, communication plan, and one-on-one enrollment support guided by a certified benefits counselor. The client was able to offset the per-member/per-month administration fee by including new voluntary benefit products at open enrollment.
— USI Employee Benefits Client
Benefits are a significant investment for our company. Working with USI, we were able to get employees more excited about their benefits, and more enrollments as a result.
of all workdays lost
65%
The facility lacked state-of-the-art surveillance capabilities
#hashtag
USI helped improve security camera use to document fall incidents. New state-of-the-art cameras with artificial intelligence send alerts when the system detects unusual behavior. The cameras also serve as a training tool for workers and a deterrent for fraudulent claims. Additionally, USI helped implement the use of wearable technology equipped with location tracking and fall detection.
The company had an ineffective return-to-work policy in place
#hashtag
USI helped the client initiate a light-duty
return-to-work program to ensure injured employees could come back to work sooner.
An inadequate jobsite layout and improper personal protective equipment resulted in slippery walking surfaces
#hashtag
USI helped formulate an engineering control to divert oil away from travel paths. USI also recommended the use of non-slip floor polish in travel path areas, and non-slip footwear for slippery areas. As a result, the client saw a 55% decrease in slip-and-fall injuries.
The client lacked a tracking method to monitor prevention measures
#hashtag
USI helped the client develop a dashboard tracking system to be updated weekly, including the status of preventive measures to combat conditions that led to falls.
Dashboard
Tracking System
Jobsite Layout Optimization
Improved Policy Implementation
Security System Upgrades
The client used an unsophisticated incident investigation process
#hashtag
USI helped implement a thorough incident investigation process and claims management plan for slip, trip and fall claims. The client saw a 62% reduction in total incurred claims.
Investigation Enhancements
GET IN TOUCH
Want similar results for your business?
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USI’s broad communications solutions increase employee satisfaction as well as reduce administrative burdens and improve compliance for employers. Resources include:
Interactive summary of benefits
Open enrollment communications
Educational video library
Benefit Resource Center*
Solution
Partner with a USI vendor to better manage benefits administration, saving time and reducing errors.
CAT Modeling and Proprietary Analytics
Solution
Employers can offset the cost of benefits administration platforms with enrollment in certain voluntary benefits, such as accident, critical illness, and hospital indemnity, as well as group life insurance.
CAT Modeling and Proprietary Analytics
Solution
in technology cost savings
$1,500+
enrollment in medical benefits
EMPLOYEE BENEFITS
Effective Communication is a Must-Have for Benefits Engagement
Source: MetLife 2024 Employee Benefit Trends Study
Employees who are satisfied with their benefits are:
1.6x more likely to be productive
1.5x more likely to be engaged
1.5x more likely to be loyal to their employer
Employers can save an average of $48 per health plan member per year in benefits administration costs with a comprehensive communication and enrollment strategy.
Offer Voluntary Benefits
*Available to companies with 10+ health plan-eligible employees
CAT Modeling and Proprietary Analytics
Improve Benefits Communication
Streamline Benefits
Administration
Voluntary Benefits
Benefits Communication
Benefits Administration