Confidential and Proprietary. © 2026 UST Global Inc
Discovery and design
The Discovery and design phase involves a review of your existing Epic infrastructure and release cycle, 3rd party integrations, and business objectives to design a modernized Epic infrastructure inline with your goals and requirements and a migration plan that integrates seamlessly with ongoing projects. What we deliver – Architecture design – Tailored migration plan – 3rd party integration inventory
UST is a leading healthcare technology company specializing in the migration, management, and optimization of Epic on cloud. Through our UST PACE framework, we not only move your Epic environment out of the data center but also modernize it with agentic AI-driven automation.
Our unique, measurable outcome focused modernization approach
Modernize your Epic on cloud infrastructure with UST PACE
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Cost optimization
20% cost efficiency and a 15–18% annual reduction in operating costs.
Provider and patient satisfaction
Up to 3x performance gains and 20% improved response times.
Industry leading scalability
Accelerate infra release 3x, with consistent compliant environments.
Seamless migration
Robust testing guidance to deliver low issue volume go-lives.
Maintenance automation
Automate server deployment and system maintenance tasks.
UST PACE AI driven differentiation
Governance
A single-pane of glass view for cloud spend and compliance.
Cybersecurity
End-to-end security with threat detection and intervention.
DevOps
CI/CD pipeline-based release management.
What we offer
Click here to know more
Ransomware protection
Immutable, air-gapped "Isolated Recovery Environment" for Epic on cloud.
Eliminate Citrix license fees
Hybrid Hyperdrive on endpoint and Azure Virtual Desktop (AVD) deployment.
Co-traveler app. cloud migration
Migrate your third-party applications to the cloud for seamless integration with Epic.
Epic cloud migration
Optimize operating costs, cyber security, release management and cloud spend.
Epic isolated recovery environment
Overview We offer an immutable, air-gapped Isolated Recovery Environment (IRE) for Epic production databases on the cloud, providing advanced protection against ransomware and data compromise. Value - Continuity of essential patient care - Uncompromised tertiary environment - Rapid activation procedure - Pilot light approach - Full database restore capabilities - Leverage cloud native tools - Reduce cybersecurity insurance premiums - 8 week build timeline
Licensing fees have skyrocketed and healthcare organizations are locked into inflexible contracts. Decrease application delivery costs with a hybrid Hyperdrive on endpoint and Azure Virtual Desktop (AVD) deployment. By cutting out virtualization middleware endpoint installs significantly decrease logon times and avoid unnecessary system issues. For user sessions that don’t fit the endpoint install deployment model, AVD provides a low-cost solution with centralized management, modern cybersecurity and monitoring tools, improved scalability, and a pay-per-use model.
Epic user sessions
Co-traveler application cloud migration
AI agent-based discovery and target design of infrastructure, networks, security, backup, DR, access, monitoring and the migration cutover process.
Design target state of each application
PACE automated deployment of base infrastructure for virtual machines, databases, network rules, etc.
Build the target infrastructure
Tool based migration of virtual machines, databases and storage belonging to each application.
Migrate the application
Testing aligned to migration strategy and application support of migrated workloads.
Test and hypercare
Epic production, non-production, and disaster recovery cloud migration
PHASE 1
PHASE 2
Landing zone and foundation deployment
PHASE 3
Epic deployment and migration
PHASE 4
Managed services and continuous automation
The Epic Deployment and Migration phase involves building your Epic infrastructure, migrating non-production, completing regression and 3rd party integration testing, and identifying and configuring day 1 system automation for go-live. We don’t just build your Epic on cloud infrastructure; we’ll provide robust testing guidance to ensure a successful go-live. What we deliver – Epic production and non-production – Epic disaster recovery – Robust testing guidance – Step-by-step cutover playbook
In the Landing Zone and Foundation Deployment phase we’ll deploy the cloud Landing Zone which incorporates network integration, cybersecurity controls, identity and access management, and governance and monitoring. PACE, powered by agentic AI automates the deployment of the Windows and Linux base infrastructure inline with Epic’s Reference Architecture. What we deliver – Cloud Landing Zone – Identity and access management – End to end cybersecurity – Governance and monitoring – Windows and Linux VMs
We’ll deliver the initial test environment 12-14 weeks after project kickoff.
Once your Epic infrastructure is live on the cloud, we’ll provide full managed services including patching, upgrades, and issue resolution. In addition, we’ll leverage our FinOps, SecOps, and SmartOps PACE tools to continuously automate system maintenance through agentic AI and minimize cloud spend while maintaining a high performing system. What we deliver – Epic infrastructure management and optimization – Monthly SLA and KPI reports – 15-18% annual operating cost reduction – 24x7 support
Epic health plan transformation
Improve interoperability via Epic Payer Platform or Epic Tapestry on cloud.
Copyright © 2025 all rights reserved UST
Partner logo
Alliance building
Client name + UST
Expert panels
Expert forums and industry dialogues
Innovation
Driving together
Recognitions and partnerships
Industry accolades and strategic alliances
Key highlights
Client interactions
Newsletter | May 2025
Dr. Joseph Huang Executive Director SAIL-Toyota Center for Al Research
Dr. Daniela Rus Director SAIL-Toyota Center for Al Research
Eran Alsheh CTO, CyberProof, a UST company
Miguel Garcia CTO, UST Product Engineering
Johnathan Colehower UST Supply Chain Strategy Practice Lead
AI/Gen AI
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exclusive onsite workshop at Stanford's Artificial Intelligence Lab or Computer Science and Artificial Intelligence Laboratory (CSAIL) at MIT
Cloud
Cloud cost management
Improve your security posture for the long term
Product Engineering
Detailed assessment of entire technology and product landscape
Supply Chain
Inventory right-sizing assessment
Explore more
These workshops are conducted in US and UK locations. Experts will be engaging on the following topics:
UST workshop series
We are thrilled to organize a series of insightful workshops with leading industry experts. These events provide a variety of engagement models, such as strategy deep dives, behind the scenes lab tours, and customized sessions.
In case this interests you, please get in touch with Muthuselvam.Govindan@ust.com to schedule a free workshop with one of our experts
Affiliations
[ Customer name ] and UST: Driving innovation together
Equifax
Through its cloud transformation, Equifax is continually expanding the depth and predictiveness of its data to help customers innovate faster and drive intelligent decisions that create financial opportunity.
Boundless potential
Caryn Health
Boundless care
CarynHealth is leveling the playing field in access to care. Through its partnership with UST, CarynHealth designed and built new innovative technology for a more cost-effective model for health plans. The initiative touches many lives, from large and small businesses to employees and their families.
Deluxe corporation
Boundless payments
In a strategic partnership with UST, Deluxe modernized its B2B payment platforms by embracing new technologies. Now, banks can operate with greater agility and give their customers access to their money when they need it most.
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Microsoft recognizes CyberProof for specializations in threat protection and cloud security
CyberProof has attained a specialization in both Threat Protection and Cloud Security from...
CyberProof has attained a specialization in both Threat Protection and Cloud Security from Microsoft. A specialization designation in a particular technology area is no small task, to attain two of them in the security area separates UST's CyberProof from all but a few other Microsoft partners.
UST named Workday application management services partner
As a Workday AMS Partner, UST will provide ongoing functional, technical, and administrative support to Workday customers...
As a Workday AMS Partner, UST will provide ongoing functional, technical, and administrative support to Workday customers. The partnership allows UST to better support customers and organizations going live with Workday for the first time as well as help and guide existing customers.
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Recent updates
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Recognition for Intelligent Automation
UST has been recognized as a leader in Intelligent Automation (IA) Services by Zinnov, a global mgmt. consulting and strategy advisory firm, in the Mid-tier Service Providers segment in its 2023 Zinnov Zones ratings.
Recognition from Google Cloud
UST received new Google Cloud Specializations for Cloud Migration and also GC Expertise designation for GC Analytics and the App Modernization of Legacy Applications.
ISG's recognition for CyberProof
UST CyberProof has been recognized as a Leader/Rising Star in 'Cybersecurity-Solutions and Services 2023' ISG Provider Lens Study
Recognition for CSR efforts in Kerala
UST received TMA Padosan CSR award from Kerala Governor for its efforts in Kerala that have been implemented across a broad range of areas.
Lorem ipsum dolor sit ametnisi - UST's recent achievements
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major offerings
E2E turnkey solutions
- Wireless network planning design - Installation Commissioning - Integration optimization - Managed services
acquisition of MobileComm
UST expands offerings in the telecom space with the acquisition of MobileComm
We are excited to announce that UST has acquired MobileComm, a global telecom engineering firm with over 21 years of experience in telecommunications and wireless engineering services. The acquisition of Dallas-based MobileComm and the integration of its over 1300 employees will significantly strengthen UST's telecommunications practice and position the company to continue building upon its growth in this dynamic sector. Acquisition of the leading telecom engineering firm strengthens UST's presence in the rapidly growing next-generation network space. For 21 years, MobileComm has supported some of the largest Communications Service Providers (CSPs) for a range of initiatives, including wireless network modernization, 5G network rollout, network performance enhancement, RF engineering, private cellular networks, and Open RAN.
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MobileComm major offerings
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Leveraging expertise
Two decades of wireless network modernization experts offering intelligent solutions
Simplifying network operations
- Automation - ML and predictive analytics - Software platforms
Delivering a center of excellence
- Unmatched 5G network design - Implementation - Performance optimization solutions
From our office: Client interactions
Office visits
Recent UST office visits by WK leaders
Nicole Bossert, VP and Astrid van den Ijssel, Associate Director, IT Support, GBS Workplace Technology visited UST Trivandrum center on 14 and 15 November 2022
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Innovation Lab
UST unveils Innovation Lab in Hannover, Germany
Ramy EINahas, Director, Simran Koul, Program Manager and Soumya Ramachandran, Program Manager, GBS IT PMO visited UST Bangalore center on 24 February 2023
UST has launched a new Innovation Lab in Hannover, Germany, marking a significant step in advancing Al and digital transformation. The lab brings together industry experts and partners to explore Generative Al, cybersecurity, automation, and efficiency, while also offering a secure GenAl Sandbox for testing Al technologies. As part of UST's global innovation ecosystem, the lab serves as a hub for collaboration, driving digital excellence through cutting-edge solutions and strategic expertise.
Copyright ©2024 All rights reserved UST
Recognition of our people practices
42,500
Lives Education
28,860
Health
120,000+
Saplings Planted
16,500
Disaster Relief
1,600
Livelihood Disability inclusion
12,686,974+
Gallons water conservation
Driving Community Impact Together
Together, we can jointly widen the prosperity circle beyond ourselves. We can encourage volunteer engagement in community-based initiatives. To make a transformative impact we can focus on the welfare of vulnerable groups – women, children, the differently abled, and the marginalized. Education, livelihoods, health infrastructure, disaster relief, and environmental protection are just a few of the areas where we can make an impact when we align our goals.
In an effort to intentionally transform lives, UST can coordinate and sponsor joint events with your organization that align to our common goals to drive meaningful impact to the people and world around us.
UST impact:
Through our UST Circle program, we drive conversations around diversity, equity and inclusion, to inspire and create an inclusive and collaborative company culture. The series features customers, industry thought leaders, DEI authors and experts discussing relevant topics related to diversity, equity and inclusion. Speakers are invited to be a mentor with the UST Win IT, UST’s women's mentoring program, with mentoring being offered to women at UST and the client’s organization.
DEI Speaker Series
Diverse suppliers we promote, improve and increase and participation of within our supply chain that are owned by women, and minorities advancing their economic inclusion
ERGs empowering employees to drive exceptional business results, while supporting an inclusive, collaborative company culture
Win IT, a global Women's Mentoring Program driven by women mentors connects women from across the world and bundles 1:1 mentoring, group mentoring, mindfulness, technology upskilling, check-ins, and certifications
Second career program aimed at attracting a diverse workforce who are joining back after a break in career
Women Unlimited is a global initiative run to invite women executives from our customer companies to share insights and industry knowledge during interactive sessions in monthly virtual forums
Tech We Can Partnered with "Tech She Can" to inspire children to consider a career in Information Technology. "Tech We Can" is a set of lesson plans created by the "Tech She Can" Charter
DE&I day Global celebration of diversity, equity and inclusion through personal stories, news articles, client panels and awareness
UST Garage Ventures, an entrepreneurship program, set up to explore passion for technology and ideas, with funding and mentoring
Transforming lives inside our walls and out
Leaping FORWARD as we GROW
At a glance
Led by our employees and supported by our corporate strategy, we're creating positive change across the world. Our numbers tell just one part of that story.
300+
UST community events in 2020
16k+
Associates engaged in community events
2%
of average net profit invested in impact-based outcomes
Through our Adopt a School program, we adopt and support underprivileged schools, creating better opportunities for those who need it most. The program provides infrastructure development, teaching and learning activities, digitization of the educational ecosystem, improving the employability of students, and implements sustainable initiatives for the benefit of individuals, society, and environment. The Adopt a School program currently provides support to over 6,500 children throughout Asia and the UK. Winner of the 2020 Project Management Institute Kerala (PMIK)’s PMI Kerala Community Project of the Year Award
Adopt a School
Gold: Global branding
Rose: Community relations
Orange: Digital organization
Green: Growth
Quartz: Quality and speed
Indigo: Innovation
Purple: People
60+ office visits from top universities, overall branding for all major events
Touched 150,000+ lives through various community outreach programs
10+ ideathons and workshops to help create an automation mindset, launched Reusability Awareness Week
Launched Ascend 2.0 and multiple learning programs globally along with GAMA
Global coding contest and workshops aimed at creating repository of renewable assets
15+ Hackathon and workshops focused on creating an innovation culture, launched Developer Community as a collaboration platform for tech enthusiasts
50+ programs across centres involving our associates and families focused on health, well-being and fun
Colors of UST: Purpose driven engagement
What makes the Colors program different is the richness of experience. The program is entirely voluntary; employees are free to volunteer wherever they choose.
A remarkable program with enduring upsides. Colors is a unique UST program that empowers employees to create a positive impact. The Colors framework comprises seven teams, each engaged in a mission represented by a specific color. The program is entirely based on volunteers; employees may engage in activities of their choice. It is marked by the absence of organizational hierarchy, encouraging juniors to lead teams within each color. The program enhances collective purpose and empowers the leadership team to identify individual capabilities and create a talent pipeline. We are dedicated to integrating sustainability into every aspect of our business, and our “Colors” initiative embodies this vision. The success of the ‘Colors of UST’ program as an innovation pipeline and employee engagement tool can be attributed to its democratic and non-hierarchical nature. This environment empowers UST employees to challenge the status quo, fostering a culture of innovative thinking that leads to tangible benefits for technology end-users. In 2023, UST plans to expand the program from 15 active centers and 9,700+ volunteers to more geos, including the US and Spain.
Each color has a mission aligned with our vision of a thriving, sustainable UST:
Through our d3code initiative, we have hosted multiple hackathons to provide college and university students a platform to solve real-world problems and test their passion for innovation, problem-solving, design thinking, and programming skills. Other hackathons we have organized include ‘Hack for Tomorrow’, which had a core theme of ‘Innovating Towards Net Zero’, and offered an opportunity for students to develop effective, sustainable solutions for decarbonizing supply chains.
Hackathon
D3 - Dream, Develop, Disrupt
D3 is UST’s technology conference, where the brightest minds in UST can meet, learn and develop their programming and engineering skills.
Expanding horizons D3 2023 D3 is a week-long program open to USsociates worldwide, showcasing technology exposition and masterclasses culminating with a hackathon and the full-day technology conference. Creative and bright minds converge to compete, collaborate, and explore a future in emerging technologies. They meet with tech leaders to learn about opportunities in Generative AI and their value in business.
UST Step IT Up is UST’s unique accelerated talent development program to train and provide talent from local communities. SIU is registered with the DOL as a national approved apprentice program.
Examples of the skills we have taught
67%
of clients have multiple batches
90%
graduation rate
87%
hired by clients
92%
of graduates hired by clients remain employed for 3+ years
Data analysis Network administration Scrum /Project management Cyber Security Quality Assurance - manual/ automation
Java, .NET, Mainframe Python RPA - Blue Prism, UiPath & PEGA Business analysis Data analysis
UST Step IT Up (SIU) is our unique accelerated and immersive talent technology development program to train and provide talent from local communities. Program has been in existence for over 10+ years and was ahead of its time investing in diversity talent. It de-risks for UST clients the intensive training requirements and mentorship required to make a successful integration and fosters the equity and inclusion of diverse candidates into your firm.
SIU is registered with the DOL as a national approved apprentice program The program is customizable based on your specific goals and needs UST jointly selects candidates together to make sure they are good fit for you UST will pay all selected candidates to participate in the 4 – 7 month training No up-front cost to you/student(s) until students pass and are deployed Conversion to FTE can be done earlier based upon the contract
Key highlights of UST Step IT Up program
The UST Step IT Up program helps women, minorities and veterans become technology professionals
Talent is onboarded with a seamless experience centric process
Creating Access to Specialized Talent by expanding the Aperture of Talent Acquisition
Recipient of ‘Changemaker of the Year’ award from the Global Sourcing Association (GSA) for its Open Talent strategy. The GSA is the leading industry association and professional body for the global sourcing industry. GSA’s UK Awards, now in their 19th year, recognize and celebrate the efforts of companies who have exhibit the best practices in strategic sourcing.
Unlimited Source of Talent
Client demand for skills
UST demand for skills
FTEs
Contractors
Freelancers
UST Open talent
Framework
UST HandPrint At the core of our success
Put the client first
Lives the values
Inspire(d) people
Execution mindset
Passionate entrepreneurship
Work ethic and values
Actively promote the intrinsic values of teamwork and CSAT with a work environment that stimulates people to think creatively without barriers.
Employee development
Extensive and elaborate training program for all our employees with the necessary means to develop their skills.
Incentives
Salaries are competitive with the best in the industry with merit-based performance appraisals, various incentives and performance bonuses.
Facilities
Recreational clubs across its delivery centers that cater to the interests and needs of our employees - football, cricket, dartboards, basketball, etc.
UST runs one of the lowest attrition rates in the industry <12.5% globally.
Talent engagement and retention
UST considers our employees as our greatest assets. We believe that the success and growth of our organization is dependent on the development and retention of our employees, and we consistently strive to provide challenging opportunities to grow their careers.
Our proprietary open talent service delivery model leverages the scalability and efficiency of the freelance economy. High-fidelity, high-velocity resourcing through the world’s elite talent marketplaces ensures we have the right expertise, at the right time, for exactly the right outcome, for UST and UST’s clients.
Open talent
Our unique accelerated talent development program to train and provide talent from local communities to solve our nation’s technology talent shortage.
UST Step IT Up
Our talent acquisition team leverages multiple channels to a recruit and retain industry leading talent. We provided a breadth of talent training programs to ensure our employees have the skills needed to excel.
UST Talent strategy
Unique talent strategy to develop our employees and align with client needs
Creating boundless vision, boundless talent, and boundless impact
Our unmatched talent and vibrant culture define the essence of what we do
Talent and Culture | Thought Leadership
Deploying threat intelligence Tony Vellaca
How to keep cyberattacks from tanking balance sheet Yuval Wollman
Deploying threat intelligence Rick Clark
Emerging technologies can ensure continuous risk mgmt. Maureen Doyle-Spare
Can trust in crypto be restored Daniel Field
How to Address AI Data Privacy Concerns Adnan Masood
7 Security Trends to Watch Heading into 2024 Yuval Wollman
UST, mistEO to develop climate risk management models for US insurance, banking clients
The dark side of the cloud Anand Trivedi
Chip bans not enough to secure critical networks Yuval Wollman
How to Build True Cyber Resilience Tony Vellaca
Security and Risk
How Artificial Intelligence will evolve in 2023 Adnan Masood
Germany, France and Italy agree on future AI regulation
Tech driven disruptions in the financial services industry
Adnan Masood, at the MIT Annual Alliance Meeting ‘23
Final consensus nears for EU AI Act Heather Dawe
CIOs grapple with the ethics of implementing AI Krishna Prasad
AI War Is On: Microsoft & ChatGPT vs Google & Bard Adnan Masood
'The Al wave: start swimming or risk drowning’ Yuval Wollman
Generative Al in NTD news Adnan Masood
Recent developments in the Al space Heather Dawe
AI risks Yuval Wollman
Is Your AI Model Going Off the Rails? Niranjan Ramsunder
Why the AI debate sounds like a foreign language Adnan Masood
Tackling generative AI’s sustainability problem Heather Dawe
Op-ed: State's AI regulations for private sector Niranjan, Adnan
Understanding the Power (and Limits) of AI in Asset & Wealth Management
Innovations Built on CBDCs Will Change Nature of Finance
Features of a modern data stack vs. legacy data tooling
How web3 will drive the future of digital transformations
What IT admins and office workers get in MS 365 Copilot
Emerging Technology and Innovation
Step IT Up helps solve the talent and diversity gap facing tech industry Olwyn DePutron
'People & Computers Maayan Shahar
Women in tech industry Heather Dawe
Resilience and business transformation Krishna Sudheendra
Where digital transformation is really happening Krishna Sudheendra
Building success based on core values of humility, humanity, and integrity Manu Gopinath
UST CXO Insights A quarterly edition covering insights and perspectives from business leaders. Read about the latest technologies impacting industries and how they help create business value.
Thought leaders
Talent Thought Leadership
Forbes article: A New Global Star In The Freelance Revolution: UST Shows the Way
Vinod Kartha
UST’s open talent featured in upcoming book from Harvard Press
UST case study published and will be taught to all MBA grads starting 2023 batch
Great resignation or tech-layoffs Madana Kumar
Global Head, Leadership Development, UST, Madana Kumar was featured in the media.
International STEM Day: Sector Response Heather Dawe
IT firms shifting focus to tier 2, small cities Alexander Varghese
How to set business goals, step by step Niranjan Ramsunder
Development of its employees Ina Radeva
The need for bespoke employee experiences Agnes Misiurny
HR trends Kavita Kurup
Women in Tech industry Maayan Shahar
UST was featured in the Indian news magazine, 'The Week’
Talent and culture
Driving impact through thought leadership
