Expertise
Reliability & Safety
Response Time
Global Coverage
Broad Capabilities
Expertise
Long-tenured service personnel have been trusted advisors to industry leaders and companies of all sizes for more than 50 years.
Intelligent infrastructure and decades of knowledge
to help predict and prevent system issues.
Around-the-clock, direct access to more than 3,000 field service engineers and 400 technical support team members is the help you need when you need it most.
Vertiv service engineers are experienced professionals who undergo an average of one month of intensive training per year and are regularly certified according
to country specific regulations and standards.
Reliability & Safety
Quickly gain assistance wherever and whenever
you need it.
Beyond being able to get there, Vertiv is where you are and boasts an 87% first-time fix rate in site emergency visits.
Response Time
A standardized support approach across the globe.
Global Coverage
A wide range of programs and services supports your critical infrastructure needs and enables customization for each business.
A complete lifecycle approach including project launch, remote monitoring, on-site project management, energy-consumption monitoring, preventive maintenance, and more.
Broad Capabilities
More than 270 service centers keeping more
than 750,000 customer sites connected.
Broad Capabilities
A complete lifecycle approach including project launch, remote monitoring, on-site project management, energy-consumption monitoring, preventive maintenance, and more.
A wide range of programs and services supports your critical infrastructure needs and enables customization for each business.
Global Coverage
Response Time
A standardized support approach across the globe.
More than 270 service centers keeping more
than 750,000 customer sites connected.
Beyond being able to get there, Vertiv is where you are and boasts an 87% first-time fix rate in site emergency visits.
Quickly gain assistance wherever and whenever
you need it.
Reliability & Safety
Expertise
Around-the-clock, direct access to more than 3,000 field service engineers and 400 technical support team members is the help you need when you need it most.
Vertiv service engineers are experienced professionals who undergo an average of one month of intensive training per year and are regularly certified according
to country specific regulations and standards.
Long-tenured service personnel have been trusted advisors to industry leaders and companies of all sizes for more than 50 years.
Intelligent infrastructure and decades of knowledge
to help predict and prevent system issues.