Join Vonage in Berkeley, CA
VonageLive! NorCal
Claremont Resort & Club
41 Tunnel Rd, Berkeley, CA 94705
June 11, 2025 | 2-7 PM PST
VonageLive! is bigger, bolder, and back on the road. Join us for our next stop in Northern California at the Claremont Resort & Club on Wednesday, June 11. VonageLive!, our renowned channel roadshow, continues to deliver invaluable content from channel leaders, while celebrating our valued partners.
Why attend? VonageLive! offers an unbeatable opportunity to connect with fellow channel partners and experts to stay ahead in today’s fast-evolving CX landscape. Gain actionable insights on market trends, proven strategies, and tools to drive success. And, of course, it’s the perfect setting to build meaningful connections with like-minded individuals.
Register now
Sponsored by:
Here are some of the highlights:
CX Buyer Insights: Future-focused insights from Diane Myers, Principal Analyst at Metrigy, on what buyers want in CX platforms — and how to turn those insights into sales motions.
CX in Style: Experience the iconic Claremont Resort & Club—where historic charm meets innovation of the modern customer experience.
Perspectives from the TSDs: A power panel featuring guest speakers from top TSDs as they share emerging trends and best practices to boost your sales success.
Agenda
Transforming CX: The Power of AI in the Contact Center
We’ll kick off the event with a warm welcome from Vonage leadership, then dive into key customer experience insights and explore how integrating AI into omnichannel contact centers can elevate every interaction. You’ll discover how solutions like Vonage Contact Center (VCC) Intelligent Workspace are transforming communication experiences and driving smarter customer engagement.
CX in Sync: Winning the Contact Center Together
Turning Buyer Insights into Sales Motion with Metrigy
Networking Reception
2:00 PM
2:30 PM
3:00 PM
5:00 PM - 7:00 PM
See how collaboration drives success in this joint success story. We’ll explore how a Vonage partner helped deliver a transformative contact center experience, sharing key takeaways on strategy, teamwork, and CX-focused solutions like Vonage Contact Center.
Learn what today’s businesses are prioritizing when evaluating customer experience platforms — from must-have features and functionality to the role of AI. Leverage findings from Metrigy’s extensive end-user research, presented by Principal Analyst Diane Myers, to boost your CX expertise, fine-tune your tactics, and close deals with confidence.
Cap off the day in style with a partner networking reception! You can engage with the Vonage team to address any lingering questions, connect with other members in the channel community, experience live product demos, and unlock your chance to win exclusive prizes.
Power Panel: Perspectives From the TSDs
4:15 PM
This insightful power panel will feature influential CX experts from leading Technology Service Distributors. We’ll explore emerging market trends, exchange best practices, and discuss strategies to enhance your sales success. Don’t miss the opportunity to engage in an interactive Q&A session and hear firsthand CX strategies and selling tips.
Register now
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As we wrap up, we'll outline the next steps and key opportunities to continue driving success together.
Closing Remarks
4:50 PM
