Vonage Events During Dreamforce
No Dreamforce badge is required to access the Vonage Hub, but pre-registration is required.
Join the Vonage Alliances Team and raise a glass as you enjoy a tour of boutique wineries across Sonoma Valley.
Sit back and relax as an air-conditioned motor coach drives you from San Francisco to Wine Country. Then savor a gourmet lunch overlooking the beautiful valley, plus tastings at three vineyards - Ram's Gate Winery, Viansa Winery and Jacuzzi Family Vineyards
For more information, contact leyla.abotteen@vonage.com.
Vonage and Vineyards Sonoma Wine Tour Dreamforce 2022
Join us as we showcase Vonage Conversations for Salesforce.
This brand new AppExchange tool helps Salesforce users engage and automate workflows with customers across communications channels — including SMS and WhatsApp - through a native Salesforce widget. Seating for this must-see showcase is limited, so be sure to register today.
To register or for more information, contact jennifer.taurel@vonage.com.
Preview: Vonage
Conversations for Salesforce
Monday, September 19 | 9:30AM-5:00PM
Monday, September 19 | 3:00PM-5:00PM
Please join the women of Salesforce and Vonage for an in-person networking opportunity and panel discussion featuring thought leaders, like Tara Aldridge from Vonage who are focused on promoting women's equality and growth.
For more information, click here.
Salesforce and Vonage Present: Powerful Women
“Power Breakfast”
Tuesday, September 20 | 12:00PM-1:00PM
Vivek Sharma, VP Business Development, Vonage
Tyson Brown, Area Vice President, Service Cloud, Salesforce
Shawn Dowds, Principal Solutions Engineer, Getty Images
Megan Piccininni, Global Partner, IBM, Global Service Transformation Lead
Darlene Cruz, Director, JTAC Innovations & Operations
Customers today are highly empowered and digitally savvy, with ever-increasing expectations which demands higher levels of service, speed and quality.
Global technology organizations need to be at the forefront of innovation with products like Salesforce Service Cloud and Vonage Contact Center to help meet the demand, whether it's supporting customers across their channels of choice or in the routing of customer support inquiries to the proper agents for faster resolution. Global organizations especially have deeper levels of complexity when it comes to delivering calls in certain countries, while also ensuring crystal clear call quality.
Join us for a fireside chat on how to unlock the value of your organization with these tools. Leaders from Vonage, Salesforce, IBM, Juniper Networks, and Getty Images will share insights on their CRM and contact center journey, why they selected Vonage and Salesforce, and the impact the technology has had on their role and the business.
To request to attend, click here.
"Voice" of the Customer: Addressing CX + Global Telephony Today
Tuesday, September 20 | 7:00AM-9:00AM
Lazy Bear
Dining Experience
Tuesday, September 20 | 8:00AM-8:45AM
Jay Bellissimo, COO, Vonage
Michael Maoz, SVP Innovation Strategy, Salesforce
In the global economy there is great uncertainty for all levels of employees and customers. Creating trusting relationships for both has been challenging at best. CEOS are tasked with not only readying the business for the future, but also ensuring their organizations are creating enriched customer and employee experiences in the short term.
Hear from Michael Maoz, SVP of Innovation Strategy, Salesforce and Jay Bellissimo, COO, Vonage on how organizations are using connected experiences to accelerate success now and in the future.
To request to attend, click here.
How Do We Accelerate Success in a Time of Uncertainty?
Tuesday, September 20 | 6:00PM-10:00PM
Unwind at the end of the day and pre-party with Vonage before Dreamfest! Good food, good music, and good conversation - Vonage does that!
Vonage Happy Hour
Thursday, September 22 | 8:00AM-9:00AM
Lauren Odlen, Vonage
When people hear I teach yoga, the most common response is "I can't touch my toes." Great! Come to yoga! Yoga has changed my life for the better and I'd love to show you how it could change yours! Newbies or advanced yogis, take a moment, give back to yourself, and let's flow! Mimosas, coffee and fresh fruit will be served.
Lauren is a 500hr certified yoga teacher with a background in Vinyasa and Yin yoga for new to advanced yogis. It's her goal to help build the mind, body connection and confidence. When she isn't working in Alliances at Vonage, she teaches private lessons and a class every Sunday at Gaia Flow Yoga in Dallas, TX.
Register now by clicking here to secure your spot.
Flow with LO: Yoga and Mimosas
Wednesday, September 21 | 5:00PM-7:00PM
Vonage and Salesforce cordially invite you to a luxurious dining experience at Lazy Bear Restaurant. With two Michelin stars, Lazy Bear is renowned for its unique experience and modern American fare...all within the historic Mission district of San Francisco. This is going to be an evening to remember. Spots are limited, please register by September 16.
For more information, contact leyla.abotteen@vonage.com.
Register for happy hour
Register for happy hour
Register for hub access
Register for hub access
Introhive and Vonage present the Partner Networking Reception at Prospect on Monday, September 19 at 4:00pm.
Join Introhive, Vonage and other partners for an evening to gather and enjoy the warm, modern urban atmosphere at Prospect. Guests will enjoy exceptional cuisine that is local, sustainable and organic.
To register, click here.
IntroHive Partner Reception
Monday, September 19 | 4:00 PM
The Digital-First Novel Economy
Blurring the line between physical and digital experiences
Brian Solis, VP Global Innovation Evangelist, best-selling author, Salesforce
Breanna Kuhl, SVP Strategic Alliances, Vonage
We're in a novel economy, a time without a playbook. Organizations and customers are accelerating digital transformations. With change comes new behaviors, expectations, and standards for engagement. In the last two years, approximately 90% of consumers have switched brands and plan to incorporate new behaviors into their routines. And, 61% of consumers say they're going to spend even more time online moving forward.
Digital is now a way of everyday life and work. Businesses need to create immersive, seamless and unified experiences bridging the physical and virtual worlds and afford choices to the customer. Getting it right creates personalized experiences, increases engagement, loyalty and wallet share.
Attendees receive a complimentary copy of Brian Solis latest book.
To request to attend, click here.
Wednesday, September 21 | 8:00AM-9:00AM
BREAKFAST SESSION
BREAKFAST SESSION
A Fireside Chat with Vonage, IBM, Salesforce, Juniper Networks and Getty Images
LUNCH SESSION
Wednesday, September 21 | 12:00PM-1:00PM
Jonathan Kershaw, Product Manager, Vonage
Saul Fofana, Chief People Officer, Penrod
David Stern, CEO, Boston IVF
Today, patient expectations are higher than ever when interacting with healthcare providers.
Join Jonathan Kershaw, Product Director at Vonage, Saul Fofana, Chief People Officer at Penrod and Darren Bishop, VP of Healthcare Providers at Salesforce for a discussion on what providers need to know about creating a personalized patient experience in the new dynamic age of healthcare.
Discover what changes are coming to the industry, and what your organization can do to stay one step ahead of the patient experience.
To request to attend, click here.
Creating a Patient-Centric Experience in a Hybrid Healthcare World
Special Thanks to our sponsors
SMS-Magic is a powerful messaging platform that enables better business conversations across multiple channels including text messaging, WhatsApp, and Facebook Messenger. The company provides consent-based business-to-person messaging for high-stakes conversations and customer engagement at scale. With SMS Magic + Vonage, customers get all the benefits of Vonage's call center technology paired with a robust business messaging solution that can utilize the same sender ID for both calling and texting capabilities.
PCI Pal works with Vonage to deliver organizations globally with secure cloud payment and data protection solutions for any business communications environment including voice, chat, social, email, and contact center. The partnership and solutions provide a PCI compliant payment experience for contact centers, regardless of where their agents are located, all while delivering an omnichannel and enhanced customer experience.
Registration is required
Special Guest DJ