Enterprise Connect 2022

Enterprise Connect Conference & Expo

ORLANDO, FL | MARCH 21-24

Vonage Speakers

Find out how you can enhance customer and employee engagement with the latest innovations in business communications technology.

EARLY REGISTRATION IS OPEN

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Empower your employees to work from anywhere! See how integrating enterprise-grade calling, collaboration, and messaging from Vonage with Microsoft Teams can drive efficiency across your team.

Hybrid Workforce

Communicate with customers on their preferred channels to drive deeper engagement and give your business a competitive edge. From voice to messaging and video, see how the Vonage Communications Platform will help you make the most of every customer interaction.

Customer Engagement

See how you can turn conversations into sales with Jumper.ai! By transforming one-way notifications into two-way conversations, you will drive deeper customer engagement and revenue growth for your business.

Conversational Commerce

MAR 21

10:15AM - 11:00AM

Making the Composable Enterprise Real

1:00PM - 1:45PM

Communications & Collaboration: Making Good on the Promise?

MAR 22

9:00AM - 9:50AM

Fireside Chat : Perspectives on Industry Transitions

3:00PM - 3:45PM

CPaaS Part 2: Examining Different Approaches to Delivering CPaaS

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Talk to an expert

For years, Vonage has been blurring the boundaries between Unified Communications, Contact Center and Communications APIs building blocks to help companies drive better customer and employee engagement.

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Agent Experience

See how quickly and easily your agents can access everything they need to deliver an optimal customer experience with Vonage Contact Center — especially when it's integrated with Salesforce!

AI and Video Everywhere

Artificial intelligence (AI) and video are bringing customer conversations to the next level. See how our Interactive Broadcast, built on our Video API, can help you easily reach audiences across the globe. Or, check out the the drag-and-drop functionality in our AI Studio that enables you to quickly engineer intelligent workflows for incoming calls and messages.

Savinay Berry - EVP Product and Engineering

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Activate conversations everywhere

With the Vonage Business Communications (VBC) desktop and mobile apps, you can unify communications and enable your global workforce like never before.

In-App Voice can improve customer experiences

With In-App Voice, Vonage can help connect customers to your brand—and each other—seamlessly.

Vonage does that.

Explore some of Vonage's use cases to see how we help businesses solve problems and help customers everyday.

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Vonage at EC

See our sessions

Video resources

Resource 04

Rory Read

Sanjay Srinivasan

Savinay Berry

Rory Read

CEO

Fireside Chat: Perspectives On Industry Transitions Wednesday, March 23, 9:00 AM – 9:50 AM - Main Stage The enterprise communications industry emerges from two years of pandemic-driven disruption facing new requirements, new priorities, and new ways of relating to business units and end users. Sit down with leaders from companies tackling elements of these new challenges, and hear about their vision for how enterprises can leverage technologies from the cloud to mobility, AI to video, to enhance the user experience. You’ll come away with a strategic perspective on how the evolving industry landscape will impact your choices and how to approach the tools you have to work with in the new world of collaboration and digital transformation.

Sanjay Srinivasan

SVP & Chief Technology Architect

UCaaS Plus CCaaS: What's Real, What's Hype, and What's Next Monday, March 23 | 9:00am - 9:45am As enterprises migrate UC and contact center infrastructures to the cloud, many may be inclined to explore integrating these two capabilities. How real are the opportunities for more tightly integrated UCaaS and CCaaS, and what benefits could your enterprise actually realize from such an integrated service? In this session, a leading industry analyst will be joined by a panel of subject matter experts to discuss when and how UCaaS + CCaaS could be a reality from which your enterprise could actually derive new benefits.

Savinay Berry

Chief Product Officer

PANEL DISCUSSION Making the Composable Enterprise Real Monday, March 21 – 10:15am - 11:00am Learn about the feasibility of composable communications for the typical enterprise —what’s required to succeed and whether most enterprises are positioned yet to take advantage of this trend. You’ll come away with a better sense of what your business will need to do in order to implement composable communications.

Learn about the impact of effective business communications on overall customer and employee engagement.

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Rory Read - CEO, Vonage

Sanjay Srinivasan - SVP & Chief Technology Architect

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1:30PM - 1:50PM

EC Theater 100 - Build Better Connections, Conversations and Engagement

David Bukovinsky - Principal Product Manager

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Enterprise Connect 2022 Recap

KEYNOTE Communications and Collaboration: Making Good on the Promise? Monday, March 21 – 1:00pm - 1:45pm Enterprise technology has reached new heights. But in some ways, it feels like we’ve just scratched the surface: UCaaS and CCaaS migrations are not yet the majority of deployments; CPaaS has yet to deliver on its promise; and AI still seems to be in search of use cases. Find out what it will take to push collaboration to the next level, and how businesses can benefit from improved communication technology.

CPaaS Part 2: Examining Different Approaches to Delivering CPaaS Wednesday, March 23 – 3:00pm - 3:45pm Communications Platform as a Service (CPaaS) providers vary in the ways they deliver services. During this session, providers will explain why their approach is the best for CPaaS success in the following areas: • Integration capabilities • Pricing structures and actual rates • Low-code/no-code options for CX/EX • Managed and professional services

David Bukovinsky

Principal Product Manager

Enterprise Connect Theater Session (Onsite) Build Better Connections, Conversations and Engagement Wednesday, March 23 | 1:30pm - 1:50pm in EC Theater 100 The rapidly changing business landscape presents new opportunities for companies to create digital communications interactions. Now, enterprises can turn notifications and transactions into meaningful conversations. Learn about real-world applications for customer engagement solutions. Find out how businesses can leverage communications technologies to deliver next-level customer and employee experiences that are more engaging, interactive, and meaningful.

David Bukovinsky

MAR 23

UCaaS Plus CCaaS: What's Real, What's Hype, and What's Next

9:00AM - 9:45AM

Sanjay Srinivasan - SVP & Chief Technology Architect

Making the Composable Enterprise Real

Savinay Berry - EVP Product and Engineering

12:15PM - 1:00PM

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VIRTUAL

Sweet swag. Vonage does that.

Drop in and check out our demos at Booth #2113. More demos, better swag. Prizes are limited. Sign up today!

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Vonage named a Best of Enterprise Connect winner in the Best Innovation for Virtual Meetings category

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Chief Product Officer

Principal Product Manager

SVP & Chief Technology Architect

CEO

KEYNOTE

Photo of child in hospital using virtual reality headset.

The Vonage Foundation is making a donation to the Starlight Children's Foundation.

The Starlight Virtual Reality program delivers happiness to seriously ill children through curated virtual games and other experiences that keep them entertained during difficult medical procedures. The Vonage Foundation supports global initiatives dedicated to closing the digital divide for children through partnerships, charitable contributions, and donations of services to nonprofits. A special thanks to all of those that stopped by our booth at Enterprise Connect and tried out the Virtual Reality games.

Best of Enterprise Connect Winner - Best Innovation for Virtual Meetings.