Voya Leave Management Module

+ People-centered

Events-based claims model Integrated Claims Specialists Low target caseloads (75 claims maximum)

Close up of a woman on her phone looking happy while holding a piece of paper and an open laptop reviewing benefits

+ Operational excellence

Claimant communications crafted for clarity Multi-channel communication options Roadmap: Supplemental Health and Life Insurance integrated on a single claims platform

Biracial couple sitting on their couch with a laptop in the woman's laptop and the man holding a phone looking successful

+ Technology-enhanced experience

My Absence VoyageTM leave planning tool for expectant parents Intuitive digital portals API connectivity with select HRIS platform

Close up of an Hispanic woman with a headset on while on her computer looking helpful and supportive

+ Customer-focused support model

Dedicated Leave Consultants to educate HR Employee education support Family First Concierge Caregiving, Goldfinch surgery support and Voya Cares® special needs planning