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VTS Office

Demand Index

(VODI)

April 2024

Despite a relatively modest spring boost, the office market continued to thaw, with March marking the VODI’s ninth straight month of positive year-over-year growth.

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In March, Los Angeles and New York City attained their highest new office demand levels since August 2021. Even if those cities’ VODIs are not quite back to the pre-pandemic normal, they are at least approaching it.

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NATIONAL

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Despite a relatively modest spring boost, the office market continued to thaw, with March marking the VODI’s ninth straight month of positive year-over-year growth.

Explore nationwide trends

In March, the national VODI increased from 58 to 65 percent of its average pre-pandemic level from 2018-2019. While that amounts to a 12.1 percent monthly increase and an 18.2 percent increase on a quarterly basis, it coincides with the typical seasonal boost of spring.

This year’s 12.1 percent increase is consistent with the seasonal trend but is modest compared to recent years’ March spring boost. With the exception of 2020, when March marked the onset of the COVID-19 pandemic, the March VODI has seen increases ranging from a low of 16.7 percent in March 2018 to an abnormally sharp high of 45.2 percent in March 2021, when the VODI emerged from the pandemic.

In addition to the seasonal boost to new demand for office space, the economy's resilience is also helping support new demand. National job growth continued to positively defy forecasts of a cooling labor market, as the economy added approximately 832,000 jobs in the space of three months. Considering the broader time span of the post-pandemic period, the thawing of new office demand appears to be ongoing. 

Ostensibly, the national VODI increased only 3.2 percent year-over-year, with its level in March (65) only slightly surpassing the highs of 2023 (63 in March and 64 in May) and falling just short of the 2022 highs (66 in March and 67 in May). 

However, the VODI’s year-over-year increase is now in its ninth consecutive month of positive growth. Using fitted trend lines for the period between October 2021 – when the Post-Vaccine Wave of new office demand subsided – and November 2022, and the period since then, helps visualize the upward trend.


In the previous edition of the VODI we stated that “if the growth continues to gain momentum, 2023 will have been the year of inflection in which new demand for office space bottomed out.” We still believe that to be true. That said, pace matters. If we were to extend the current trend line as-is, it would take 70 months to recover to the pre-pandemic normal. However, if momentum continues to grow, we could see things change more quickly.
 

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New Demand for Office Space 
Over the Pandemic: An Illustration

Is demand 
finally thawing?

Pre-Pandemic

The Crash

The Trough

Read more

Read more

Read more

The Reset

The Stagnation (The New Normal)

Read more

Read more

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NATIONAL

After rebounding for most of 2023, work-from-home rates have been plummeting since October and are now the lowest they have been since the onset of the pandemic. 

View impact on VODI

We have previously used the occupational mix in VODI cities to group them into the so-called “more-remote-friendly” and “less-remote-friendly” cities. We labeled Boston, San Francisco, Seattle, and Washington, D.C., as remote-friendly cities because they have some of the nation’s very highest shares of workers whose jobs can be done remotely. Although Chicago, Los Angeles, and New York City are also above the national average in terms of their shares of such jobs, their shares are substantially lower than the previous group’s, so we labeled them the less-remote-friendly cities. 

Since October 2020, the average VODI of the remote-friendly group of cities has been consistently lower than that of the less-remote-friendly group, and that gap appears to be growing. From October 2020 to September 2023, the average gap between the two groups was 28.3 percent, but in the six months from October 2023 to March 2024, the average gap was 37.1 percent.

In a sense, we are seeing America’s largest cities diverge into two stylized groups: One in which working from the office remains the norm, even if it happens a bit less often, and another in which a seemingly permanent cultural shift is taking shape, with expectations to match. Moreover, work-from-home has been more persistent in the U.S. than in the rest of the world, making the remote-friendly cities’ situation not only divergent from the rest of the country, but unique on a global scale.

As we have noted in past VODI reports and other VTS publications, that gap is driven to a large extent by a divergence in the tolerance for remote work across different industries and lines of work, which are over-represented in remote-friendly cities. The TAMI sector, for example, has seen a substantial decrease in new demand for office space since the onset of the pandemic. In contrast, the FIRE sector has seen a modest increase, and the remaining “third sector” has seen an even greater one.

In VODI markets in which industries amenable to work-from-home are more prevalent, like San Francisco and Seattle, we are beginning to see a weaker connection between the strength of the labor market and that of the office market. In such places, it is now more tenable to see a struggling office sector alongside a strong economy.
 

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The gap in office demand between the more-remote-friendly and less-remote-friendly cities has widened as well, reflecting differing industry attitudes toward remote work.

After spiking to unprecedented highs in the early stages of the COVID-19 pandemic, work-from-home rates fell quickly. According to data from WFH Research on the share of workdays worked from home (including in non-office using industries), aside from a pause in 2021 when the Delta and Omicron variants emerged, work-from-home levels kept falling until the beginning of 2023.

During most of 2023, work-from-home rates remained stable and even rose somewhat, but since November, they have begun plummeting sharply again, suggesting that perhaps statements around work-from-home levels stabilizing were premature.


 

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In March, Los Angeles and New York City attained their highest new office demand levels since August 2021. Even if those cities’ VODIs are not quite back to the pre-pandemic normal, they are at least approaching it.


Read VODI impacts on local markets

LOS ANGELES

32.8%

increase from a year ago

In March, the Los Angeles VODI hit 85. The last time it was this high was during the Post-Vaccine Wave of new demand for office space in Summer 2021 (92 in August 2021). After that wave, Los Angeles saw a gradual decline in its VODI performance, reaching its low of 45 in February 2023. Since then, Los Angeles has seen the strongest upward spike among the VODI markets, including a 32.8 percent increase from a year ago (if we include the sharp jump from February to March 2023, Los Angeles’ resurgence comes in at 88.9 percent over 13 months). Using fitted trend lines for the period between October 2021 and November 2022 and the period since then, as we did nationally, makes Los Angeles’ upward spike crystal clear. Recent Los Angeles VODI readings are in the 80s, putting that market in the vicinity of its (volatile) pre-pandemic performance in 2018 and 2019. In other words, even if it’s not quite back to the pre-pandemic normal, it’s not terribly far off.

NEW YORK CITY

95.5%

increase from August 2022 to March 2024

While New York City’s VODI has not risen as quickly as Los Angeles’ over the last year, it has shown a similar scale of resurgence. After the Post-Vaccine Wave, New York City’s VODI hit its low point in August 2022, when it reached just 44. In March, it reached 86, a 95.5 percent increase over that 19-month span. Once again, using fitted trend lines helps visualize that recovery. And what we said regarding Los Angeles applies almost as neatly to New York City as well: Even if it’s not quite back to the pre-pandemic normal, it’s not terribly far off.

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LOCAL

At the other end of the spectrum, new demand for office space in Washington, D.C., was down 32.3 percent year-over-year, though it held steady on a quarterly basis.

Read more local VODI trends

WASHINGTON DC

32.3%

Decrease year-over-year

In contrast to Los Angeles and New York City, Washington, D.C., has seen new demand for office space decline. While the VODI for Washington, D.C., at 44, is ostensibly a bit higher than its most recent low point of 36 in June 2023, it is visually clear that it has been declining for approximately the last two years (it is less clear exactly when in 2022 that decline began, or whether it extends right back to the Post-Vaccine Wave of new office demand in Summer 2021). The fitted line exercise helps illustrate the decline since late 2022. Why has the VODI for Washington, D.C. fared more poorly than those of the other VODI cities? We don’t know for sure, but a likely culprit is the election cycle, which may be diminishing the appetite of government and government-adjacent employers to seek new office space as the next presidential election looms closer. In addition, tech sector demand for office space has notably declined in Washington, D.C. in recent quarters, falling from 18 percent of demand by square footage immediately before the pandemic to just over 2 percent on average over the last four quarters.

Moving beyond Washington, D.C.:
 

• • •

Seattle has also seen its VODI trend downwards in recent years, since the Post-Vaccine Wave of new office demand. However, it has strengthened in recent months, rising 38.2 percent on a quarterly basis and more than doubling from its low point of 20 in August 2023. Having said that, we want to see this trend continue for several more months before labeling it as a resurgence, as we did in Los Angeles and New York City. Chicago’s VODI has also been declining since the Post-Vaccine Wave and has remained relatively flat since mid-2022. It is not yet clear in which direction it will head. Finally, San Francisco and Boston both experienced minimal versions of the Post-Vaccine Wave, and despite some volatility, they have essentially remained flat at levels near or below 50 since then.

Seattle has also seen its VODI trend downwards in recent years, since the Post-Vaccine Wave of new office demand. However, it has strengthened in recent months, rising 38.2 percent on a quarterly basis and more than doubling from its low point of 20 in August 2023. Having said that, we want to see this trend continue for several more months before labeling it as a resurgence, as we did in Los Angeles and New York City. ​ Chicago’s VODI has also been declining since the Post-Vaccine Wave and has remained relatively flat since mid-2022. It is not yet clear in which direction it will head. ​ Finally, San Francisco and Boston both experienced minimal versions of the Post-Vaccine Wave, and despite some volatility, they have essentially remained flat at levels near or below 50 since then.

In March, the Los Angeles VODI hit 85. The last time it was this high was during the Post-Vaccine Wave of new demand for office space in Summer 2021 (92 in August 2021). After that wave, Los Angeles saw a gradual decline in its VODI performance, reaching its low of 45 in February 2023.

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METHODOLOGY

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