care management
advocacy
care management
advocacy
NON-CLINICAL TOUCHPOINTS
CLINICAL TOUCHPOINTS
45 years old
No preexisting condition
Member Y
Receives notification about annual physical
Searches for a doctor in their area
Accesses content about fitness benefits
Annual PCP appointment
Adds medications to daily checklist
Asks Advocate in app for help finding a specialist
Asks billing question
in the app
65 years old
Multiple chronic conditions
Member X
Regular check-in with physician
Begins clinical program in app
Telehealth check-in with physician
Specialist appointment
NON-CLINICAL TOUCHPOINTS
CLINICAL TOUCHPOINTS
Reimagine the way care teams can support people with chronic or complex conditions, helping them engage more members with the same resources.
Reimagine the way health plans guide all members to the right healthcare resources, helping them get the most out of the healthcare they have.
Learn more
Learn more
Learn more
Learn more