Advancements in digital technology and the capabilities they provide stand to reduce medical and administrative costs. Implementation of care approaches like telehealth, machine-learning during clinical trials, health informatics and analyzing customer data to speed up claims will help every facet of healthcare operations.
The pandemic has drastically changed access to care and accelerated trends in consumerism. That won’t slow down in 2022. Patients want easier, less burdensome access and experiences—and aren’t afraid to look around to find it.
Deal volume took a dip in 2021 but deal size has continued to increase. Much of this activity has been in response to shifts in the ways people seek healthcare services and attempts across the industry at reinvention, whether that’s inorganic growth through M&A or organic growth through operational efforts to improve existing businesses. These are big changes, and they show no signs of stopping in 2022.
Reining in costs
Consumers are at the heart of the matter
A more tightly knit healthcare ecosystem has never been more important. The connective thread that will continue gaining strength in 2022 is a focus on digital technology and operations to provide better, more efficient, and more cost-effective patient care.