There is a clear gap between perception and reality when it comes to how managers are spending their time
SUPERVISORS
OPERATIONS MANAGERS
Perception: How do you think you spend your time?
Managing Operation 60%
ADMINISTRATIVE DUTIES 30%
HOURLY WORK 10%
Managing Operation 31%
ADMINISTRATIVE DUTIES 27%
HOURLY WORK 20%
NON-VALUE ADD 22%
Managing Operation 50%
ADMINISTRATIVE DUTIES 50%
Managing Operation 40%
ADMINISTRATIVE DUTIES 39%
HOURLY WORK 20%
NON-VALUE
ADD 22%
Reality: Actual time spent
Perception: How do you think you spend your time?
Reality: Actual time spent