Are my products development processes enabling my team to be efficient?
Process metrics
Time variance per sprint
Velocity variance per sprint
Degree of process standardization
Sprint metrics
Unplanned work
Committed vs. delivered
Time allocation
QA METRICS
Automated test coverage
Issue escape rate
Change failure rate
Release metrics
Release frequency
Time to deploy
Lead time to change
DevOps metrics
Code quality & code complexity
Historical up-time
Time to restore services
Are my products development processes enabling my team to be efficient?
Product development processes
Process metrics
Time variance per sprint
Velocity variance per sprint
Degree of process standardization
Sprint metrics
Unplanned work
Committed vs. delivered
Time allocation
Release metrics
Release frequency
Time to deploy
Lead time to change
DevOps metrics
Code quality & code complexity
Historical up-time
Time to restore services
QA METRICS
Automated test coverage
Issue escape rate
Change failure rate
Product development processes
Are we cost effective?
Product
delivery costs
Org composition
Ratios: Dev-QA, Dev-Design, Dev-Ops, Dev-PM
Outsourced percent
Function cost
R&D percent of ARR
Product mgmt spend percent of ARR
Hosting spend percent of ARR
Is business value being created?
BUSINESS RESULTS
Capital allocation
CapEx spend
OpEx spend
% of time spent on New Dev vs. Tech Debt
Customer impact
Net promoter score
Customer churn rate
Customer feedback
Product impact
Product ARR growth
Product NRR growth
Product CSAT growth
Resource cost
Cost per product & R&D FTE
ARR per product & R&D FTE
Financial results
ARR growth
NRR growth
Recurring gross profit margin