Transform the Future
of Work with Modern Workforce Management
Customer preferences, market dynamics, labour demographics and demands, regulatory requirements and supply chain disruptions are redefining how organisations manage and communicate with their global workforce.
As technology improves and incorporates scalable, secure and digitised employee experience capabilities, modern workforce management has emerged as the single greatest enabler for you to transform your organisation by tapping into the power of your people.
This is especially true for employers with large deskless populations, who are often doing their jobs without the benefit of a desktop computer or even access to a corporate email.
Modern Workforce Management
At its heart, modern workforce management is a discipline focused on optimising business performance whilst treating workers as a valuable resource. Bridging the gap between desired business outcomes and employee expectations, modern workforce management provides consumer-grade tools to support your employees’ successes on the job no matter where and when work happens.
And demonstrating that type of consideration for and allegiance to your workforce will repay itself many times over in employee retention, satisfaction and engagement — and directly connect to being more innovative, more agile, more profitable and more enduring with your customers.
We are pioneers in our industry as the only global provider of modern workforce management software with integrated employee communications. We’ve made an investment in smart communications that is designed to leverage data, advanced analytics and automation in real time to create personalised experiences in the flow of work and support your ability to adapt and communicate quickly — with the ease of use of a favourite personal app.
SMART COMMUNICATIONS
Flow of work, operationally focused with data-powered feedback loops
Be the Employer of Choice
Consistently Achieve Goals
Continually Adapt
Optimise Labour
Maximise Productivity
Maintain Compliance
Personalised to My Needs
Easier to Get Work Done
Having a Say
Feeling Valued
Roster Flexibility
Informed and Engaged
Operational Performance
Experience & Engagement
WorkForce Software Is Committed to Making Work Easy for Global Employers and Their Teams with Modern Workforce Management Solutions
Our Customers Use WorkForce Software Solutions to Transform the Way People Work
At WorkForce Software, putting our customers first is a core value — and makes us stand out as a valued, long-term partner dedicated to their success.
Our customers include complex, global enterprise organisations and their needs have a strong influence on our product strategy and solution investments. WorkForce Software has a history of success rising to the scalability and security required of organisations with large and diverse employee populations.
Our Valued Customers
Employee Experience Is Everyone’s Responsibility
— Steve Nash, Central Payroll Manager
“We’ve been able to reduce our manual efforts with 1,000 fewer manual checks despite a 9% increase in total number of regular payments.”
Oregon State University Uses WorkForce Software to Manage Diverse Employee Groups
— Victoria Sleziak, Payroll Supervisor
“WorkForce Software has saved us so much time, automated so many processes…things we could never have achieved otherwise…we are more efficient and more accurate across the business.”
Autoliv Upgrades to a Modern Workforce Management System
There’s a unique opportunity for different functions of an organisation to come together to put people front and center. This includes HR, IT, operations, finance and others. Every function touches people in a unique way, whether it’s how budgets and expenses get allocated, the tools employees are given, the spaces they work in, the policies and practices that are implemented or the leadership styles that get adopted.
But when leadership fails to adequately address employee needs, they risk being unable to sustain an adaptable workforce that contributes to the transformation of the organisation.
• Improve your ability to attract, hire and retain talent as you rethink the jobs
you need filled and the best people to perform them
• Increase employee engagement with enhanced communication and
collaboration
• Gather real time feedback on employee sentiment to deliver personalised
employee experiences at scale
Human Resources
Modern Workforce Management Is For:
Not to be confused with remote employees, these 2.7 billion people go to work in the field, on the assembly line, behind the wheel, at brick-and-mortar shops, and in emergency rooms — often doing their jobs without the benefit of a desktop computer or even access to a corporate email.
Deskless shift workers can be easily overlooked in a business world that puts a premium on empowering the so-called “knowledge workers”, with the deskless segment often becoming a forgotten workforce. But, during the pandemic, when acute shortages of manufacturing and logistics employees, retail staff and healthcare workers all but paralysed some industries — deskless shift workers quickly went from behind-the-scenes to frontline essential.
The Overlooked Majority of Our Workforce:
The Deskless Worker
Mike Morini
CEO of WorkForce Software
Our customers’ success is our top priority and this report from SoftwareReviews has special meaning to us because the users of our software gave their candid feedback, earning WorkForce Software the top position above all other WFM solutions.
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The WorkForce Suite
Modern Workforce Management for the
Modern Enterprise
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WorkForce Performance
Equip Your Team to Do Their Best Work In
the Moment
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WorkForce Experience
Connect Your Whole Organisation: Every Employee, Every Day and Everywhere Work Happens
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WorkForce Intelligence
AI and Insights That Remove the Noise and Accelerate Intelligent Responses
WorkForce Software is the first global provider of workforce management solutions with integrated employee experience capabilities. Enterprise-grade and future-ready, the WorkForce Suite will adapt to your organisation’s needs — no matter how unique your pay rules, labour regulations and rostering needs are — whilst delivering a breakthrough employee experience at the time and place work happens.
Experience the WorkForce Suite
Modern Workforce Management Solutions Designed to Optimise the Performance of Your Workforce
Time and Attendance
Rostering
Employee Experience
Data
Capture
Universal Compliance
Absence and Leave
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Take Your Next Step Toward Modern Workforce Management
To meet accelerating change with corresponding agility and resilience, organisations must commit to HR digital transformation initiatives that enable both workforce optimisation and breakthrough employee experiences. The decisions you make about your people will define your organisation’s customer and operational success.
We’re here to partner with you and bring continuous innovation and collaboration to your company’s most valuable asset — your workforce.
Gartner Market Guide for Workforce Management Applications Praises Modern WFM Suites
®
By 2025, 80% of large enterprises with hourly paid workers will have invested in workforce management solutions to support employee experience and/or digital workplace initiatives.
80%
We Are Operating in a Time of Accelerating Change
Includes all the critical workforce management capabilities needed to optimise an organisation’s workforce: time, flexible rostering, labour forecasting, task management and absence management.
Operational Performance
Enhances work experiences through conducting personalised surveys, capturing individual sentiment at scale and helping employees collaborate, easily access information and receive micro training to do their jobs—providing them with a voice and sense of value.
Experience and Engagement
Uniquely integrated with operational workflows, enables meaningful two-way communication by using employee data in real time to power feedback loops and drive proactive improvement plans. Smart communications strengthen the bond between employees and managers in the moment when work happens and when employee experiences are built.
Smart Communications
Modern Workforce Management Uniquely Combines These Components
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• Optimise performance by leveraging machine learning-based labour
forecasts, minimised inefficiencies and integrated feedback loops
• Automate repetitive tasks, freeing managers to focus on value-add activities
• Balance roster flexibility with business need and compliance constraints,
increasing productivity and employee satisfaction
Operations
• Improve agility and resilience with integrated communications and highly
engaged employees
• Digitise time capture and payroll processing for more automation, reducing
compliance risk, payroll leakage and manual errors
• Reduce unplanned labour and staff turnover costs while improving employee
and customer experiences
Finance/Payroll
80%
Did you know that 80% of the global workforce is made up of deskless workers?
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Flow of work, operationally focused with data powered feedback loops
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Operational Performance
The Overlooked Majority of Our Workforce: The Deskless Worker
infographic
The Deskless Worker Takes Center Stage at VISION 2022 – The Experience Conference
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Task Management
The Overlooked Majority of Our Workforce: The Deskless Worker
Infographic
The Deskless Worker Takes Center Stage at VISION 2022 – The Experience Conference
BLOG
Task Management
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Emotional Footprint Report Champion: WorkForce Software was named Champion in the SoftwareReviews 2022 Workforce Management – Enterprise Emotional Footprint Awards for the fourth year in a row.
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View WorkForce Software's Awards and Recognitions
We believe that true success is measured by the experience and value we deliver to our employees, partners and customers and by how we continue to work together to lead the future of the modern workforce. We are humbled and proud to be recognised as the #1 workforce management vendor year after year—not only from a product perspective but also as a company that our customers trust and want to do business with.
Why WorkForce Software
WorkForce Software Named #1 for WFM Innovation, Integrity, and Reliability
Stevie Gold Award Winner for HR Technology Solution Provider of the Year
®
WorkForce Software Leads Again in WFM Tech Value Matrix
WorkForce Software Named #1 Workforce Management Provider 5 Years Running
We believe that true success is measured by the experience and value we deliver to our employees, partners and customers and by how we continue to work together to lead the future of the modern workforce. We are humbled and proud to be recognised as the #1 workforce management vendor year after year—not only from a product perspective but also as a company that our customers trust and want to do business with.
Why WorkForce Software
View WorkForce Software's Awards
and Recognitions
Get the full report
Emotional Footprint Report Champion: WorkForce Software was named Champion in the SoftwareReviews 2022 Workforce Management – Enterprise Emotional Footprint Awards for the fourth year in a row.
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The Workforce Experience Activation Guide
GUIDE
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— Meghan Rees, Manager, Scheduling Department,
Maple Leaf Sports & Entertainment
"With WorkForce Suite and its usability, it’s really been easy for us to promote the idea of being a fan of the systems we use and the benefits they bring to employees.”
WorkForce Software Gains Fans in MLSE Employees with Automated and Efficient Technology
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— Meghan Rees, Manager, Scheduling Department,
Maple Leaf Sports & Entertainment
"With WorkForce Suite and its usability, it’s really been easy for us to promote the idea of being a fan of the systems we use and the benefits they bring to employees.”
WorkForce Software Gains Fans in MLSE Employees with Automated and Efficient Technology
Third Annual Global Employee Experience Study
RESEARCH
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The Software Report’s Top 100 Software Companies:
WorkForce Software is honoured to be placed in The Software Report's Top 100 Software Companies of 2023, reflecting our dedication to innovation and customer satisfaction.
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of customers plan to renew
their software license
97%
Info-Tech Releases Buyer Experience Report for WorkForce Software: Real users share what they think about working with WorkForce Software and rate us the #1 trusted workforce management solution provider.
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The Software Report’s Top 100 Software Companies: WorkForce Software is honoured to be placed in The Software Report's Top 100 Software Companies of 2023, reflecting our dedication to innovation and customer satisfaction.
Learn more
of customers plan to renew
their software license
97%
Info-Tech Releases Buyer Experience Report for WorkForce Software: Real users share what they think about working with WorkForce Software and rate us the #1 trusted workforce management solution provider.
— Forrester Research, 2023
Investing in EX can improve conversion rates by 20% and reduce customer churn by 15%.
— Qualtrics, EX Trends Report 2023
78% of organisations experienced a revenue increase of up to 25% within two years of implementing EX initiatives.
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— Chris Reynolds, Manager, Global Payroll Services
“This project was part of a larger, ever-changing project moving from on-premise to the cloud, which meant our integration points with other systems were also changing at the same time. The WorkForce Software architecture allowed us to plan for future state integration.”
Phillips 66 Reduces Payroll Errors and Costs by Moving to the Cloud with WorkForce Software
Historically, HR departments have been the primary decision-makers and people in support of most employee experience initiatives. But really, everyone—from IT to operations to finance—needs to get involved and recognise how important it is to sustained business success.
— Forrester Research, 2023
Investing in EX can improve conversion rates by 20% and reduce customer churn by 15%.
— Qualtrics, EX Trends Report 2023
78% of organisations experienced a revenue increase of up to 25% within two years of implementing EX initiatives.
Learn More
— Chris Reynolds, Manager, Global Payroll Services
“This project was part of a larger, ever-changing project moving from on-premise to the cloud, which meant our integration points with other systems were also changing at the same time. The WorkForce Software architecture allowed us to plan for future state integration.”
Phillips 66 Reduces Payroll Errors and Costs by Moving to the Cloud with WorkForce Software
Historically, HR departments have been the primary decision-makers and people in support of most employee experience initiatives. But really, everyone—from IT to operations to finance—needs to get involved and recognise how important it is to sustained business success.
Learn more
U.S. News & World Report’s Best Solution Provider for Large Enterprises: WorkForce Software was named the best enterprise workforce management solution provider for the exceptional value it delivers to its global enterprise customers, including some of the world’s largest brands.
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U.S. News & World Report’s Best Solution Provider for Large Enterprises: WorkForce Software was named the best enterprise workforce management solution provider for the exceptional value it delivers to its global enterprise customers, including some of the world’s largest brands.
Get the full report
Top Leadership Position in the 2024 WFM Value Matrix: For the tenth year running, Nucleus Research named WorkForce Software as the leading workforce management vendor for the value, functionality and usability of our solutions.
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Top Leadership Position in the 2024 WFM Value Matrix: For the tenth year running, Nucleus Research named WorkForce Software as the leading workforce management vendor for the value, functionality, and usability of our solutions.
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Elevate Employee Experience:
Checklist for Operational Leaders
GUIDE
Checklist for Operational Leaders
GUIDE
Global Employee Experience Study
Research
The Workforce Experience Activation Guide
GUIDE