To support these needs, RSM has created RSM WorkHub: a best-practice, readily available solution powered by RSM’s own instance of ServiceNow and fully managed by RSM. This solution offers middle market companies an effective and low-cost way to streamline and automate IT operations, see and manage IT projects from a centralized location and support people who work from anywhere. With RSM WorkHub, you’ll also have access to RSM’s dedicated advisors, processes and resources.
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RSM WORKHUB POWERED BY SERVICENOW
The IT need
Middle market companies must:
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Chief technology officers (CTOs)
and Chief information officers (CIOs) have an important job—overseeing their company’s daily IT operations
and continually improving their performance in supporting the business. To do that, they need to be able to see and understand their company’s IT work requests so they can allocate budgets and resources accordingly and prepare strategic plans.
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RSM WORKHUB POWERED BY SERVICENOW
The IT challenge
Overseeing information technology (IT) operations at a middle market company isn’t easy.
Some companies also have older software in their building, which means they can’t take help desk calls if they lose power. In an ideal world, they would buy an enterprise solution to help them run and manage all their IT operations from a single, centralized location. But the reality is that those solutions can be expensive, take a long time to implement and require a lot of IT resources to support them.
Middle market companies:
Are overwhelmed by their IT operations and project load
Have fragmented legacy systems
Use several tools to
manage multiple services
Lack visibility into work requests/project status
For decades,
middle market companies have been well behind
the curve when it comes to technology.
