99% of surveyed organizations reported they believe generative AI has the potential to drive change within their organization. How will it drive change at your organization? Take the two-question quiz to find out.
What’s possible with generative AI?
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Financial services
Technology
Telecommunications
Retail
Public sector
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What do you want to accomplish with generative AI?
Improve operational resilience
Improving the uptime of our customer banking app(s) Increasing the productivity of our engineers, developers, and operations teams Breaking down IT and business operations data silos to enable
Select one choice
Upskilling our security analysts with AI-driven operations and insights Protecting our organization by gaining holistic visibility across our attack surface Accelerating workflows by quickly triaging hundreds of alerts into the few that matter
Mitigate security risk
Delivering personalized banking experiences for customers Providing automated, accurate customer service Improving fraud detection
Enhance customer experience
Select
Create a natural language assistant
Empower your SREs with an AI assistant that can answer questions in natural language based on your proprietary IT and business operations data and runbooks.
Build better software
Comprehend log messages and errors. Receive code efficiency tips. Get help writing reports. Identify and execute runbooks. Break down knowledge silos and boost collaboration.
Gain insight with business observability
Don't guess the impact that downtime has on your organization. Investigate how an issue affects your business by consolidating and correlating business and IT data.
YOUR RECOMMENDATIONS
Here's the data you need to make it happen
The key to creating business value with generative AI is your proprietary data. Without it, your LLM will lack the critical context it needs to generate personalized and valuable outputs for your business. Using context windows, generative AI can integrate with your data — images, documents, geospatial, IoT, and everything in between — to deliver highly relevant responses based on natural language queries. Here are three datasets that you’ll want your LLM to have access to:
Internal organization information
Provide business-level insights on operational issues, like impact on customer sentiment during and after an outage
Banking application data
Reduce time to realize customer impact during incidents and improve service availability
Financial transaction data
Augment existing fraud detection mechanisms and improve the ability to detect anomalies
Here's how generative AI can help you improve operational resilience
Start driving change at your organization with generative AI
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See how BPCE boost productivity with AIOps
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Industry
Goals
Your recommendations
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Get next-best actions
Empower your analysts with an AI assistant that summarizes alerts, suggests next-best actions, and provides step-by-step workflow guides.
Triage at scale
Cut through hundreds of alerts to find critical threats with a single click. Get results in an intuitive interface so your team can act fast.
Build the case through conversation
Keep the conversation going after a query returns results with an AI assistant that can mantain context. Once satisfied, analysts can easily add findings to a case.
Security data
Improve the performance of existing applications, reduce incidents and security attacks, and augment application deployment using application logs and security data
Payment data
Enhance existing fraud detection and mitigation to protect customers and your organization from financial damage
Runbooks and playbooks
Provide a basis for your AI assistant to triage alerts and thwart attacks based on institutional and industry-specific knowledge
Here's how generative AI can help you mitigate security risk
Detect fraud and optimize performance
Track customer payments and detect fraud proactively by identifying suspicious patterns and anomalies.
Provide real-time assistance
Supply a retail banking assistant that answers questions in real time and delivers a tailored search experience. Ensure customers always find what they need.
Support your most valuable clients
Deliver real-time, accurate recommendations to wealth managers. Help them double their client capacity while enhancing service quality, just like the world’s largest financial institution.
Here’s how generative AI can help you enhance your customers’ experiences
Start learning more about our innovative AI search experiences
Improving the uptime of your product Increasing the productivity of your engineers, developers, and operations teams Breaking down IT and business operations data silos to enable AI-driven insights
Upskilling your security analysts with AI-driven operations and insights Protecting your organization by gaining holistic visibility across your attack surfaces Accelerating workflows by triaging hundreds of alerts into the few that matter
Delivering personalized support to customers at scale Answering product questions in real time through a generative AI powered chatbot Reducing the response time to customer queries
Social media sentiment
Sales volume and transaction quantity
Monitor your organization's financial health in relation to operational resilience
Error logs and alert data
Add in your runbooks and playbooks and now you're able to ask your AI assistant to triage error logs and alerts for you
Keep the conversation going after a query returns results with an AI assistant that can maintain context. Once satisfied, analysts can easily add findings to a case.
Activity logs
Automate tasks like analyzing attacks and incident response to speed up resolution times during security incidents using network traffic data and user activity logs
Discover how Orca uses generative AI to mitigate security risk
Provide customer service at scale
Say goodbye to users filtering through numerous webpages and FAQs. Instead, provide your customers with support and troubleshooting in natural language through a generative AI-powered chatbot.
Empower users with AI assistants
Guide your customers with an AI assistant that acts like a product expert. Help them achieve their goals and boost satisfaction.
Detect bugs before they're an issue
Boost developer productivity by automating tasks, offering intelligent code suggestions, and reducing errors with AI-assisted coding. Free up your coders to focus on complex problem-solving and creative development.
Knowledge base
Build self-service customer experiences that improve satisfaction and retention while reducing incoming support cases
Product catalog
Provide your customers with personalized product recommendations to help them reach their business goals
Product manual
Make it easy for customers to troubleshoot issues and reduce the need to speak to customer service representatives
Here’s how generative AI can help you enhance your customers’ and employees' experiences
Improving the uptime of your network Increasing the productivity of your engineers, developers, and operations teams Breaking down IT and business operations data silos to enable AI-driven insights
Upskilling your security analysts with AI-driven operations and insights Protecting your organization by gaining holistic visibility across your attack surface Accelerating workflows by quickly triaging hundreds of alerts into the few that matter
Delivering personalized support to customers at scale Answering product questions in real time through a generative AI-powered chatbot Reducing the response time to customer queries
Remediate network issues
Reduce downtime and improve network reliability through continuous monitoring and intelligent threat detection with an AI assistant.
Provide business-level insights on operational issues. For example, impact on customer sentiment during and after an outage
Personalize product recommendations
Augment your customers' search experiences by providing them with hyper-personalized recommendations for products and services.
Quickly identify anomalies, predict failures, and automate responses to reduce downtime. Improve network reliability through continuous monitoring and intelligent threat detection.
Customer data
FAQ and product manual
Improving the uptime of your website Increasing the productivity of your engineers, developers, and operations teams Breaking down IT and business operations data silos to enable AI-driven insights
Maintain systems with predictive analysis
Analyze data to forecast potential failures. Optimize maintenance schedules and reduce downtime for your customers.
Predict supply and demand
Analyze market trends and consumer behavior to optimize inventory, reduce overstock, prevent shortages, and boost profitability and customer satisfaction.
Provide personalized shopping experiences based on transaction history, shopping habits, and customer demographics
Provide your customers with personalized product recommendations to help them make purchase decisions
Improving the uptime of your services Increasing the productivity of your engineers, developers, and operations teams Breaking down IT and data silos to enable mission insights
Upskilling your security analysts with AI-driven operations and insights Protecting your agency by gaining holistic visibility across your attack surface Accelerating workflows by quickly triaging hundreds of alerts into the few that matter
Delivering personalized support to citizens and stakeholders at scale Answering questions in real time through a generative AI-powered chatbot Reducing the response time to customer queries
Analyze data to forecast potential failures. Optimize maintenance schedules and reduce downtime for your users.
Provide insights on operational issues, like impact on user sentiment during and after an outage
User inquiries and issues
Automatically deploy the right resources by understanding how and where users are having issues
The key to creating mission value with generative AI is your proprietary data. Without it, your LLM will lack the critical context it needs to generate personalized and valuable outputs for your business. Using context windows, generative AI can integrate with your data — images, documents, geospatial, IoT, and everything in between — to deliver highly relevant responses based on natural language queries. Here are three datasets that you’ll want your LLM to have access to:
Provide citizen service at scale
Say goodbye to users filtering through numerous webpages and FAQs. Instead, give your users support and troubleshooting in natural language through a generative AI-powered chatbot.
Answer questions in real time and provide a tailored search experience so your citizens and stakeholders can always find what they’re looking for.
Empower your employees
Automate repetitive tasks. Provide intelligent suggestions. Reduce errors. An AI copilot enables your employees to focus on more complex projects.
Citizen and stakeholder data
Provide personalized online experiences through transaction history, demographic information, and past browsing habits
Self-service options
Provide citizens with personalized solution recommendations to help them get the right support
FAQs
Make it easy for users to troubleshoot issues and reduce the need to speak to employees
Here’s how generative AI can help you enhance citizens’ and employees' experiences
See how Georgia State University is helping students apply for financial aid with AI
Find out more about our innovative AI search experiences
Augment your customers' search experiences by providing them with hyper-personalized recommendations for products.
Provide your customers with personalized product recommendations to help them reach their goals
Mitigate
security risk
Enhance customer
experience
99% of surveyed organizations reported they believe generative AI has the potential to drive change within their organization.
How will it drive change at your organization?
Take the two-question quiz to find out.
