designed to
The turnerboone Difference
When you attend a live sports or entertainment event, the experience is about more than the athletes and entertainers. Fans show up in the rain, snow and heat to take part in a larger social community and to interact with others who are as passionate as they are. At turnerboone, our team of Arena Specialists help create the environments that inspire belonging, excitement, and connection. We thrive on creating spaces where people come together. Our love of the game is what drives us to help our clients develop award-winning fan and player experiences.
project experience
State Farm Arena
delight
Atlanta Hawks Practice Facility
Highlights
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Projects
In-house full service installation company
200+
We are Small Businesses in America named to Forbes Small Giants list
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National Footprint
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About us
Minority Status
Who We Are
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WBENC
What our clients have to say
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testimonials
Our Capabilities
What we Do
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Services
ONE OF 25
We carry Furniture lines
We are WBENC certified
100%
“...They go above and beyond and are a true partner.”
Janice Koon, Atlanta Hawks
Furniture Procurement specialists for sports complexes & Arenas
We never miss an opening day!
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Project experience
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NBA
MLS
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MLB
Success stories
Through our 15 years of exponential growth, we have fine-tuned our signature service and developed a team of client-centric specialists that create world-class furniture solutions while guiding our clients every step of the way.
Hawks Practice Facility
I have worked with turnerboone many times, and they have fantastic customer service. When I need their support, they always answer the call and handle it. If you partner with turnerboone, rest assured you are in good hands!
Alex Demestihas Senior Vice President, JLL
I had the pleasure of working with turnerboone on Atlanta Hawks occupied portion of the Emory Healthcare Courts facility. They were fantastic to work with and were a true “partner” in the process. They were helpful with furniture design and suggestions while always keeping the overall design intent intact. I look forward to the next time we team up together on a project.
Jenna Carrier Senior Interior Designer, HOK
As we transformed State Farm Arena, turnerboone proved to be a valued partner for us. They were instrumental in providing solutions around our furniture selection and installation that would fit both our budget and timeline. Their work exceeded our goals and has truly made an impact on both Hawks’ fans and the arena’s concertgoers.
Brett Stefansson Atlanta Hawks
We engaged the turnerboone team early in the process, and they became a valued partner for us. They were extremely helpful in providing solutions and alternates that would fit our budget and timeline. They went above and beyond to engage our team to ensure the finished product exceeded our goals. Our new space makes a statement thanks to turnerboone.
David Painter Atlanta Hawks
We have worked with extraordinary teams on some of the most innovative projects, helping redefine the live entertainment experience. • Atlanta Hawks HQ, Corporate Offices • Atlanta Hawks Practice Facility • State Farm Arena • Georgia International Convention Center G-League Facilities, Atlanta Skyhawks • Mercedes Benz Stadium
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Brett Stefansson Atlanta Hawk's Executive Vice President & General Manager of State Farm Arena
Atlanta Hawks Practice facility
PROJECT SCOPE
Showroom tours, furniture selections, design development, workplace strategy, final furniture and finish selections, order entry, full installation services
Services provided
• Coaches and Training Staff Workstations and Private Offices • Executive Offices for Team Head Coach and General Manager • Executive Conference • Huddle Rooms • Draft War Room • Break Room • Ancillary Furniture and Accessories
Client representative
David Painter
Designer
HOK Kansas City, Jenna Carrier
Project size
30,000+ SF
Total furniture Value
$1,000,000
• Swing Suite • Loft Suite • Veranda Suite • Atlanta Social • West Club • East Club
Showroom tours, furniture selections, design development, final furniture and finish selections, order entry, full installation services
Thad Sheely
680,000 SF
$6,300,000
HOK Kansas City, Team
• Players Locker Room • Family Room • Suite D • Main Concourse • Upper Concourse
Awards & Recognition
Best Premium Club Spaces, Benefits and Activations – 29th Annual ALSD Conference and Tradeshow 2018 Venue Excellence Award – 94th annual VenueConnect Conference and Trade Show Sensory Inclusive Venue of the Year – KultureCity LEED Gold Certification
• • • •
turnerboone attended weekly consruction meetings for months prior to installation to determine the most realistic plan. We had three crews running at all times, with separate de-trashing and offloading crews. Supervisors were assigned to separate areas, dividing manpower and allowing each independent crew to be more efficient. To streamline communication, the turnerboone Project Manager was the single point of contact for the client, providing real time updates from each crew.
Our Service Commitment
installation Facts and Stats
We de-trashed on the loading dock so waste never made it up to the individual areas, reducing elevator trips. Our team rented extra equipment (dollies, panel carts, furniture slides, etc.) to accommodate broken freight elevators. This also meant the team had to stair carry at least three separate areas while the elevators were down to achieve the opening day schedule. turnerboone & tbi services teamed up with four construction companies and two project managements firms to complete installation for the Arena We worked with General Contractors to start installing as soon as an area was completed. In an effort or take care of the team, turnerboone rented three hotel rooms for crews to take breaks as needed. tbi services sent their trucks to North Carolina to pick up furniture that was not going to make the desired installation date.
• • • • • •
Installers staged furniture by area in real time. On the final day, the entire turnerboone company came out to help stage and place remaining furniture, as well as place accessories for the interior design firm. We even placed numbers on seats! turnerboone provided every meal for the team onsite for the last week because everyone was working nonstop. Specialized furniture vendors coordinated install and delivery through turnerboone making it easier on the client. turnerboone and tbi services walked punch with the client upon completion of each area, tracking it on PlanGrid for easy sharing and updates. In some cases, vendors came directly to site to immediately repair items instead of filing warranty claims, which could take much longer.
full-court
press
Our entire company came out to help install and clean the Arena to meet the condensed deadline.
24/9
The turnerboone team worked 24 hours/day during the Arena install, completing a 4 week job in 9 days.
Team
Player
turnerboone & tbi services teamed up with four construction companies and two project managements firms to complete installation for the Arena
tbi services sent their trucks to North Carolina to pick up furniture that was not going to make the desired installation date.
Buzzer
Beater
View the slideshow
Brett Stefansson Atlanta Hawks' EVP and General Manager of State Farm Arena
Meet the Team
Forward
Vishakha Joshi Primary Point of Contact Senior Account Manager
General Manager
Carson Pilcher Vice President
Owner
Ellen Turner Principal
Laura Boone Principal
Point Guard
PJ Joshi Project Manager
Coach
Tara O’Gorman Executive Vice President
Vishakha Joshi Primary Point of Contact, Senior Account Manager Vishakha@turnerboone.com 678.399.5213
Vishakha brings 10 years of experience in the design and commercial furniture industry and has been with turnerboone since July 2016. As an account manager and designer, her day-to-day job duties include, but are not limited to, project initiation, budgeting, planning, design & specification, client relations, vendor relations, on-site trade coordination, installation management and project closeout. Some of the larger projects she has been involved in are Superior Essex, Kabbage, Randstad, Atlanta Hawks Practice Facility and State Farm Arena.
PJ Joshi Project Manager PJ@turnerboone.com 678.399.5220
PJ has 8 years of project management and customer service experience. His skill set includes scheduling, process analysis, project supervision, organization, and problem solving. PJ is responsible for managing and executing projects after order-entry. He coordinates and schedules installations with all parties, troubleshoots any furniture-related issues on site, and ensures that all product is properly installed and in satisfactory condition upon project completion. Some of PJ’s past clients include Randstad, OrthoGeorgia, Salesloft, Kabbage, Atlanta Hawks Practice Facility and State Farm Arena.
Tara O’Gorman Executive Vice President Tara@turnerboone.com 678.399.5208
Tara has 20 years experience within commercial furniture dealerships and has been with turnerboone since 2010. As EVP, her day to day job duties include but are not limited to managing and overseeing the architectural wall, project management, and project coordination departments. This umbrella of scope includes project initiation, budgeting, specifications, planning, scheduling, materials procurement & tracking, vendor relations, data & telephone planning, on-site trade coordination, installation management, punch lists and project closeout. Notable projects she has led include Equifax, Coca-Cola, Colliers CSE, Turner Broadcasting and Cox Communications.
Carson Pilcher Vice President Carson@turnerboone.com 404.272.6777
Carson brings years of experience in sales, as well as in the contract interiors industry. He leads efforts to enhance major account relationships, brokerage and project management alliances, and the turnerboone brand in the Atlanta community. Operating with integrity, Carson places the customer experience above all else. His diverse skills include: • Commercial Interior Construction, VP of Business Development, Atlanta • Military service: Lieutenant in the Air Force attending Euro-NATO Joint Jet Pilot Training • Commercial Pilot for Continental Airlines flying the Boeing 757 & 767
Ellen Turner Principal Ellen@turnerboone.com 678.399.5209
Ellen Turner is co-founder of turnerboone. She is responsible for business development, financial, and business strategy. With over 22 years of achievements within the commercial furniture and flooring industries, Ellen brings tenacity and commitment to every project. She makes it a point to be personally accessible to clients and is driven by the cultivating meaningful relationships. In 2010, Ellen was awarded 3rd place in “Business to Business Magazine’s” Top 25 Entrepreneurs and is a member of the Young President Organization (YPO). She formerly served on the Emerging Leaders Board of Children’s Healthcare of Atlanta and has also served on the board of Big Brothers, Big Sisters.
Laura Boone Principal Laura@turnerboone.com 678.399.5210
Laura Boone is cofounder and principal at turnerboone where she is responsible for business development, marketing, and brand strategy. Combining an art and design background, Laura has over 20 years of experience in the contract furniture industry, a passion for relationship building, and brings industry insight to turnerboone’s leadership team. She builds and earns trust directly with her clients through her high level of accessibility, integrity and accountability. These relationships don’t end upon project completion, instead they flourish and continue for years.turnerboone was named Forbes Top 25 Small Giants (Businesses) in America for 2017. In 2010, Laura was awarded 3rd place in “Business to Business Magazine’s” Top 25 Entrepreneurs. She is also a former board member of CREW Atlanta.
Award-winning Showroom
It’s your space, your culture, and your brand. You supply the vision. We add the expertise. Our extensive client list includes the below leading enterprises. • Atlanta Hawks HQ • Atlanta Hawks Practice Facility • State Farm Arena • GICC G-League Facilities • Coca-Cola HQ • UPS • NCR HQ • Norfolk Southern HQ
• Georgia Pacific HQ • Anthem HQ • Delta Community Credit Union HQ • Greenberg Traurig • Cox Communications • Randstad • King & Spalding
We Play in the Big Leagues
Enhancing your space takes an artistic perspective, as well as practical know-how. By leveraging our strong relationships within the design community and our own design sensibilities, we seamlessly work with our clients and their designers to find the right furniture application that complements and enhances their cultural and business objectives.
"Dropping a Design Dime"
Our boutique approach allows us to listen and truly collaborate with you and your design team to apply and execute your project’s vision. Our thoughtful solutions and emphasis on operational excellence are a reflection of that understanding and appreciation for our client’s growth strategy, company mission, and requirements for attentive day-to-day service support.
It's all about the hustle
A Different Type of Dealer
Collaborative Partner
A true extension of your firm
Save Time
We do the leg work so you don't have to
Design Sensibility
Our Account Managers have design backgrounds and impeccable taste
Small Businesses in America named to Forbes Small Giants list
ONE of 25
34
In-house full-service installation company
Furniture lines we carry
Turnerboone Employees
23
TBI Services Employees
Atlanta office Furniture dealers
Atlanta business chronicle
WBENC Certified
10
Top
BEST
2019
Places
To work
#
1
(Four years running!)
The Only Best In Class Haworth Dealer in the State of Georgia
turnerboone By The Numbers
As a Best-in-Class Haworth Preferred dealer, we specialize in conceptualizing, procuring, installing and maintaining furniture and modular building product for athletic facilities and venues at the highest standard of service. Since 2004, we have been on a focused journey as a company, transforming the way we do business so we can deliver beautiful furniture solutions with integrity, ethics, and accountability.
We personally commit our very best to the success of every project
the turnerboone difference
Day 2 & Beyond
Step 4
Installation
Step 3
Procurement
Step 2
Conceptualizing
Step 1
Step 4: Day 2 & Beyond
Our service to our clients doesn’t end after installation. We remain partners for the life of our materials and are your go-to party should any need arise. Our team includes field technicians who provide orientation training and demonstrations on all product features and functions. Our on-call Field Service Manager is available to address small or urgent needs, such as lock cores, warranty issues, quick repair needs and same day delivery. This service ensures all issues or problems with your products are immediately and completely resolved and your expectations are met or exceeded. Our team continually strives to be flexible, innovative, and intuitive problem-solvers and corrective action champions.
When it comes time to install Anthem's chosen furniture, our team leads the process every step of the way. Our project managers attend construction meetings and smoothly coordinate with the general contractor and any subcontractors. We ensure all logistical planning and installation scheduling is on target for the installation crew. turnerboone oversees all installation crews on-site, and provides a detailed installation plan with input from the client team, including a phase, schedule, on-site room drawings, plan ID tags and more — all while ensuring building and floor protection. Our team will coordinate any removal of furniture packing material or debris. When it’s time for the initial reveal, our clients see a pristine, clean interior ready to be used.
Step 3: Installation
When working with our clients and their designers, we take care of everything including all order management and all direct coordination with manufacturers. We are meticulously organized, tracking every part of an order, including ship dates, on-site dates, back-order notifications, logistics tracking and more. All of our client products are shipped directly to our warehouses and are immediately inspected for damages by our expert team.
Step 2: Procurement
At turnerboone, we work with our clients and their designers to conceptualize beautiful and productive workspaces. We offer consulting services on product selection to fit any budget. From guided showroom tours that help envision your dream end-result to negotiating prices from the 200+ manufacturers we work with, we help our clients create workspace solutions that foster connectivity, collaboration, and community. We understand the importance of sustainable practices and we are committed to helping our clients achieve LEED certification by providing products that support safe and healthy environments.
Step 1: Conceptualizing
Our Process
Diversity is core to our company’s values and how we operate as a leader in our community. We believe in building a workforce that embraces all races, genders, religions, and orientations. These different perspectives, experiences, and backgrounds create a sustainable advantage for us as a company, and for the clients we serve. The Women’s Business Enterprise National Council (WBENC) is the largest certifier of women-owned businesses in the U.S. and a leading advocate for women business owners and entrepreneurs. turnerboone is WBENC certified and both turnerboone and tbi services are 100% women-owned and operated businesses.
We believe that diversity promotes innovation, creates opportunity, and facilitates partnerships that fuel the economy.
Diversity At turnerboone
Our Client Footprint
We have delivered and/or installed product to 47 states plus the District of Columbia, Puerto Rico, and Ontario, Canada.
We are Playmakers
