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Zoom

ENDURING CHANGES

CONSUMER SERVICE PROVIDER

Case-specific changes

02/01/2021

Zoom is a videoconferencing software provider. 

The FTC complaint alleged that they engaged in deceptive practices because, despite their claims that they employed end-to-end and 256-bit encryption and they encrypted recorded meetings, they did not use end-to-end encryption, used a lower level of encryption than 256-bit, and stored meeting recordings unencrypted for 60 days

Zoom

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