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Support King (SpyFone)
ENDURING CHANGES
GUESS
DATA AGGREGATOR
Case-specific changes
MTS INC
12/21/2021
PETCO
BJ's Wholesale Club
Support King, also doing business as SpyFone, licenses markets, and sells products and services which allow a purchaser to surreptitiously monitor another person’s activities on their device.
The FTC complaint alleged that Support King and its founder and CEO Scott Zuckerman, engaged in deceptive acts or practices because, despite their claims that they had implemented reasonable measures to protect consumer information, they failed to do such as by failing to require their service provider to implement data security policies, failing to encrypt passwords while in transit, and failing to encrypt consumer information stored on their server, leading to a hacker accessing Support King's server and accessing the information of 2,200 consumers' including data collected from mobile devices such as photos.
Zoom
SkyMed
Support King
DLink
39/47
Microsoft
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SkyMed
ENDURING CHANGES
GUESS
CONSUMER SERVICE PROVIDER
Case-specific changes
MTS INC
02/05/2021
PETCO
BJ's Wholesale Club
SkyMed provides emergency travel plans.
The FTC complaint alleged that they egnaged in unfair practices because they failed to implement measures to protect consumers' information, such as by maintaining a publicly accessible unsecured cloud database which contained 130,000 membership records, which could potentially lead to the exposure of information including consumers' medical conditions, passport numbers, birth dates, prescription medications, and more.
Zoom
SkyMed
Support King
DLink
38/47
Microsoft
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Zoom
ENDURING CHANGES
GUESS
CONSUMER SERVICE PROVIDER
Case-specific changes
MTS INC
02/01/2021
PETCO
BJ's Wholesale Club
Zoom is a videoconferencing software provider.
The FTC complaint alleged that they engaged in deceptive practices because, despite their claims that they employed end-to-end and 256-bit encryption and they encrypted recorded meetings, they did not use end-to-end encryption, used a lower level of encryption than 256-bit, and stored meeting recordings unencrypted for 60 days.
Zoom
SkyMed
Support King
DLink